Customer Service Processor

Job Overview We are seeking an experienced Payment Processor to join our dynamic and growing team. As a Payment Processor, you will play a crucial role in processing and reconciling financial transactions for our clients, ensuring the accuracy and timeliness of each transaction.Payment Processor Responsibilities & Duties

• Process electronic payments via credit cards, debit cards, and other methods.
• Ensure transaction data is captured accurately and securely.
• Monitor and reconcile payment transactions to identify discrepancies.
• Communicate with merchants to resolve payment issues and inquiries.
• Implement fraud detection and prevention measures.
• Maintain compliance with payment processing regulations and standards.
• Collaborate with financial institutions to facilitate smooth payment processing.
• Assist in setting up new merchant accounts and configurations.
• Generate reports on transaction activities for internal and external stakeholders.
• Provide customer support for payment-related queries and issues. Payment Processor Qualifications & Skills
• Strong analytical skills to handle data and identify trends.
• Excellent communication and interpersonal skills.
• Proficiency in customer service principles.
• Ability to work under pressure and meet deadlines.
• Experience in banking or financial services is a plus.
• Detail-oriented with strong organizational skills.
• Proficient in basic mathematics and computer skills.
• Ability to work both independently and as part of a team.
• Prior experience in payment processing or customer service is beneficial.