Counter Sales Associate

Counter Sales Associate

• Location: Fairfield, NJ
• Compensation: $20.00 / hour
• Schedule: Monday – Friday, 8:30 AM – 5:00 PM
• Employment Type: Temp to Hire Position Overview We are seeking a reliable, customer-focused Counter Sales Associate to join our team in Fairfield, NJ. In this role, you will be the primary point of contact for walk-in and phone-in commercial clients, contractors, and retail customers. You will assist with product selection, process orders accurately, and ensure an organized, well-stocked sales counter.

Key Responsibilities

• Greet walk-in customers and answer inbound calls promptly, offering professional and knowledgeable customer service.
• Assist customers in identifying product needs, looking up inventory, providing price quotes, and recommending complementary items.
• Accurately enter and process sales orders, invoices, returns, and cash/credit transactions using the point-of-sale (POS) system.
• Pull merchandise from the stockroom or staging area for customer pickups; verify order accuracy before handing off goods.
• Maintain an orderly, clean, and fully stocked counter area and showroom display.
• Collaborate with the warehouse and inventory teams to track incoming shipments, backorders, and special orders.
• Follow up on customer inquiries, delivery status, and order fulfillment issues in a timely manner.

Qualifications & Requirements

• Experience: 1+ years of counter sales, retail sales, or customer service experience (experience in wholesale, building materials, plumbing/HVAC, automotive, or industrial supply is a plus).
• Technical Skills: Familiarity with POS software, inventory lookup systems, and basic computer applications (MS Office/email).
• Communication: Strong interpersonal and verbal communication skills; professional phone presence.
• Math & Cash Handling: Solid basic math skills for order totaling, change calculation, and inventory counts.
• Physical Capability: Ability to stand for extended periods and occasionally lift/move items up to 40–50 lbs.
• Reliability: Punctual and dependable attendance aligned with our Monday–Friday business hours.

What We Offer

• Predictable daytime schedule (no nights or weekends)
• Weekly pay ($20.00/hr)
• Paid time off (PTO) and company-observed holidays
• Training and opportunities for internal advancement

Compensation / Pay Rate (Up to): $20.00 - $20.00 Per Hour