Claim Processing Shift Supervisor - Weekend

Job: Claims Processing Shift Supervisor - Weekend Shift Pay: $26.00/hr Location: Mendota Heights Schedule: Saturday and Sunday: 8AM-5PM Temporary: 11/9/2026 to 11/30/2026

Claims Processing Shift Supervisor Job Description:

PrideStaff is in search of a Claims Processing Shift Supervisor for an onsite project in Mendota Heights, MN. The Shift Supervisor leads the claims processing team during an assigned shift while also completing hands-on claims work. The Shift Supervisor serves as the primary contact for temporary staff questions, monitors whether assigned work is completed accurately and adequately, provides day-to-day guidance, and escalates unresolved issues to the internal point of contact. This individual must balance team leadership with individual production responsibilities in a deadline-driven environment.

Claims Processing Shift Supervisor Job Responsibilities:

• Serve as the Main Point of Contact for All Temporary Staff During The Assigned Shift
• Provide Daily Direction, Answer Procedural Questions, & Reinforce Documented Instructions
• Coordinate Day-to-Day Workflow & Help Ensure Work is Distributed & Completed
• Monitor Attendance, Productivity, Accuracy, & Completion of Assigned Work
• Support Onboarding & Reinforcement Training for Temporary Staff
• Perform Full Claims Processor Role Including Mail Intake, Sorting, Data Entry, Claims Review, Validation, Curing, & Processing
• Assist Staff With Difficult Claims While Avoiding Unsupported Assumptions
• Support Quality Checks & Corrective Guidance as Needed
• Maintain Personal Productivity While Managing Shift Responsibilities
• Identify Questions or Issues That Cannot Be Resolved Through Established Procedures & Provide Organized Escalation Items to Internal Point of Contact
• Communicate Process Updates, Shift Priorities, & Recurring Issues to The Team
• Document Significant Staffing, System, Quality, or Workflow Concerns

Claims Processing Shift Supervisor Job Requirements & Working Conditions:

• High School Diploma or Equivalent Required
• Prior Experience as a Supervisor, Team Lead, Shift Lead, Trainer, or Workflow Coordinator Preferred
• Experience in Claims Processing, Settlement Administration, Document Review, Banking Operations, Legal Support, or Records Management Preferred
• Familiarity With Microsoft Word, Outlook, & Excel Preferred
• Strong Leadership, Communication, Organization, & Problem-Solving Skills
• Strong Data Entry & Computer Skills With Excellent Attention to Detail
• Ability to Manage Multiple Priorities in a Deadline-Driven Production Environment
• Must Work Onsite in Mendota Heights, MN & Consistently Cover Assigned Shift
• Must Maintain Dependable Attendance & Punctuality
• Must be Available for The Full Project Term of Up to Two Months Whenever Possible

PrideStaff Hiring Requirements:

• Must be 18+ Years Old
• Must be Willing to Submit to a Pre-Employment Background Check
• Must be Able to Provide Proof of Eligibility to Work in The U.S.

Enhance your career with a full-time job, with a great company, competitive wages, and let PrideStaff support you in your future employment endeavors. Your future starts with PrideStaff!

Compensation / Pay Rate (Up to): $26.00 - $26.00