Application / Customer Service - Title Insurance

Position: Application / Customer Service Coordinator Location: Floral Park, NY Company/Industry: Well-established title insurance agency Schedule: Mon-Fri, 1st Shift, In-office preferred; hybrid available after training Salary: $70,000 - $80,000/yr, depending on experience, with flexibility for the right candidate Type: Direct hire + Benefits

Key Responsibilities

• Receive and process incoming title orders from attorneys, lenders, brokers, and other industry partners
• Open new files in TrackerPro (experience preferred)
• Respond to calls and emails from attorneys, lenders, and clients regarding order status and documentation
• Act as liaison between the clearance department and closing desk to ensure smooth workflow
• Maintain accurate records and update internal systems with all required information
• Provide customer service support throughout the lifecycle of each file
• Assist with administrative tasks related to title processing and file management

Qualifications

• Prior experience in title insurance, real estate, mortgage, or legal support strongly preferred
• Familiarity with TrackerPro or similar title software
• Strong communication and client?service skills
• Ability to multitask and manage time?sensitive requests
• Detail?oriented with strong organizational abilities
• Comfortable working in a fast?paced environmen Compensation / Pay Rate (Up to): $70,000.00 - $80,000.00