Senior HVAC Service Technician

The Senior HVAC Technician is an advanced, expert-level technician who independently installs, maintains, troubleshoots, and repairs commercial heating, ventilation, air conditioning, boiler, and refrigeration systems. Equipment may include steam, hot-water boilers, pumps, air- and water-cooled chillers, cooling towers, heat exchangers, hydronic air-handling units, hydronic systems, controls, and related accessories. This role applies advanced technical expertise to analyze operating data, diagnose the most complex system deficiencies, lead major repairs and installations, and recommend system improvements to customers. Serves as technical resource, mentoring staff and helping ensure quality/safety standards are met.

Job Duties and Responsibilities:

• Monitor, evaluate, and troubleshoot complex operating equipment and controls to optimize safe operation and life-cycle performance.
• Inspect and test systems for compliance with plans and specifications and to detect and locate complex or recurring malfunctions.
• Diagnose escalated customer concerns and discuss system malfunctions to isolate root causes and verify that corrective work has resolved them.
• Perform routine and advanced repairs and overhauls on pumps, chillers, boilers, seals, bearings, piping, controls, and other HVAC components.
• Install, service, and repair large-tonnage rooftop units (RTUs), high-efficiency boilers, chilled water systems, power-flow burners, and VRF/VRV systems.
• Adjust and program system controls to manufacturer-recommended settings and lead the balancing and commissioning of systems.
• Lead the installation, connection, assembly, and start-up of HVAC equipment and auxiliary components in accordance with blueprints, specifications, codes, and manufacturer requirements.
• Install, connect, program, and adjust thermostats, building automation controls, piping, tubing, and related accessories.
• Review and document faults, deficiencies, unusual occurrences, completed work, time, and materials on work orders.
• Generate work orders and provide detailed repair, replacement, upgrade, and maintenance recommendations to customers.
• Coordinate with repair and maintenance teams, and mentor, train, and provide task direction to less-experienced technicians.
• Comply with company policies, applicable standards and codes, and safety procedures, and promote safe work practices and a clean work area.
• Perform other duties as assigned.

Required Education/Experience:

• High school diploma, GED or equivalent.
• Completion of HVAC, refrigeration, electrical, mechanical, or related technical coursework.
• 5-10 years of progressively responsible HVAC and refrigeration operation, maintenance, installation, and repair experience, or an equivalent combination of apprenticeship training and journey-level experience, including at least 2 years in a lead or senior role.
• Demonstrated expert-level experience independently diagnosing, servicing, and troubleshooting complex commercial HVAC systems, boilers, pumps, chillers, cooling towers, heat exchangers, hydronic equipment, and building controls, with the ability to mentor and guide lower-level technicians.

Certificates, Licenses, Registrations:

• CT D2 required. CT S2 preferred.
• Valid driver’s license with a driving record that meets company requirements.
• EPA Section 608 certification appropriate to assigned work required.
• Other licenses or certifications may be required based on assignment or jurisdiction.
• Minimum OSHA 10 Certification preferred.

Competencies:

• Expert-level knowledge of commercial HVAC, boiler, and refrigeration repair, maintenance, installation, commissioning, and operating practices.
• Advanced knowledge of electrical circuits and wiring, motor operating principles, refrigerant practices, hydronic systems, building automation controls, and applicable electrical, mechanical, and safety codes.
• Ability to independently diagnose and resolve the most complex HVAC, boiler, refrigeration, mechanical, electrical, and control-system problems, including recurring and system-wide failures.
• Ability to read and interpret blueprints, diagrams, schematics, plans, specifications, and manufacturer literature to guide installations, retrofits, and system modifications.
• Ability to perform advanced job-related mathematics, measurements, and calculations, and to analyze operating data to optimize system performance and efficiency.
• Mastery of hand and power tools, electronic and diagnostic tools, recovery equipment, and other HVAC service equipment, and ability to train others in their proper use.
• Ability to plan, prioritize, and lead assigned service work with minimal oversight, exercise sound technical judgment, and coach and mentor lower-level technicians.
• Ability to communicate effectively with customers, management, and team members and clearly explain findings, corrective actions, and recommendations.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• This position requires: stooping, kneeling, crouching, climbing, crawling, reaching, standing, pushing, pulling, walking, lifting, grasping, feeling, repetitive motions, and moving or carrying objects or materials.
• Ability to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently.
• Ability to operate and learn to use electronic and diagnostic tools, recovery equipment, hand and power tools, and other HVAC equipment.

Work Environment This job is performed at customer locations on HVAC, boiler, and refrigeration equipment in a variety of indoor and outdoor environments. The employee may be exposed to extreme heat or cold, noise, moving equipment, mechanical rooms, rooftops, and other jobsite conditions. Company vehicles may serve as a base of operations. Travel to customer sites and variable work hours may be required.

Reasonable Accommodation Reasonable accommodation will be made to enable individuals with disabilities to perform the essential job functions unless doing so presents an undue hardship on the Company’s business operations.

Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What we offer:

• Work-life balance.
• Career advancement opportunities.
• A great manager and/or team.
• A compelling work culture.
• A sense of purpose.

Salary & Benefits:

$34.60-$57 per hour Benefits: Medical, Dental Vision Insurance, Health Saving Accounts, Short- and Long-Term Disability, Life, AD&D and Accident Insurance, 401K, EAP, Sick and PTO to regular full-time employees.

Employee understands the above job description and agrees to comply with and be subject to its conditions. Employee further agrees this job description does not alter his/her at-will employment status. Employee understands that the Company reserves the right to delegate, remove, expand or change any and all responsibilities. Employee acknowledges that he/she can fulfill the above duties with or without reasonable accommodation.

Applicants must be currently authorized to work in the United States on a full-time basis. This position is not eligible for employer visa sponsorship.