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Training Coordinator

  • Phoenix, AZ, United States

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Job details

Posting language
English
Posted

Original job description

Training Coordinator IV – Pharmaceutical / GMP Position Overview We are seeking an experienced and highly detail-oriented Training Coordinator IV to oversee and continuously improve training programs within a regulated pharmaceutical warehouse and distribution environment. This advanced-level position focuses on developing, coordinating, and maintaining compliant training programs supporting pharmaceutical storage, distribution, cleanroom operations, laboratory testing, and sampling activities. The ideal candidate will have a strong background in pharmaceutical or biotechnology operations, cGMP/GDP compliance, training program development, and Learning Management Systems (LMS). This individual will collaborate closely with Quality, Operations, Laboratory, and Environmental Health & Safety (EHS) teams to ensure employees are properly trained, qualified, and compliant with applicable regulatory standards.

Key Responsibilities

Training Program Development & Coordination

  • Develop, implement, and maintain comprehensive training programs for pharmaceutical warehouse, cleanroom, sampling, and laboratory operations.
  • Create and manage role-specific training matrices, curricula, qualification programs, and competency assessments.
  • Coordinate employee onboarding, ongoing training, refresher courses, and qualification requirements.
  • Ensure training assignments align with job responsibilities, approved procedures, and regulatory requirements.
  • Collaborate with cross-functional teams to identify training needs and improve overall training effectiveness.

Pharmaceutical Compliance & Regulatory Training

  • Develop and coordinate training programs aligned with cGMP/GDP, FDA, 21 CFR, USP, and applicable regulatory standards.
  • Support training related to cleanroom behavior, gowning procedures, contamination control, sample handling, and laboratory documentation.
  • Ensure employees understand Good Documentation Practices, data integrity requirements, and ALCOA+ principles.
  • Maintain training compliance with standard operating procedures (SOPs), quality standards, and applicable safety requirements.
  • Support training initiatives related to deviations, corrective actions, change controls, and regulatory updates.

Learning Management Systems & Documentation

  • Administer and maintain training records within Learning Management Systems (LMS) and Quality Management Systems (QMS).
  • Manage course assignments, training matrices, qualification records, and completion tracking.
  • Ensure training documentation is accurate, complete, current, and audit-ready.
  • Monitor overdue training, certification renewals, and employee qualification requirements.
  • Assist with LMS/QMS enhancements, system updates, and process improvements.
  • Develop training reports, dashboards, and compliance metrics for leadership review.

Training Design & Continuous Improvement

  • Develop technical training materials, SOP summaries, job aids, work instructions, checklists, and competency assessments.
  • Partner with subject matter experts to ensure training materials reflect current procedures and regulatory requirements.
  • Conduct training needs assessments and gap analyses to identify opportunities for improvement.
  • Develop corrective training plans and evaluate training effectiveness.
  • Support continuous improvement initiatives to strengthen employee competency, operational consistency, and compliance.

Leadership, Collaboration & Audit Support

  • Provide technical guidance, mentoring, and coaching to trainers, Training Coordinators, supervisors, and subject matter experts.
  • Facilitate training sessions, workshops, and Train-the-Trainer programs.
  • Collaborate with Quality, Operations, Laboratory, and EHS teams to support training and compliance initiatives.
  • Prepare and present training documentation during internal audits, client audits, and regulatory inspections.
  • Assist with audit findings, corrective actions, investigations, and regulatory readiness activities.
  • Identify and escalate training-related compliance risks and recommend appropriate corrective actions.

Qualifications & Experience

  • 5+ years of progressive experience in training, learning and development, pharmaceutical quality, laboratory operations, cleanroom operations, regulated warehouse operations, or a related GxP environment preferred.
  • Bachelor's degree in Life Sciences, Microbiology, Chemistry, Pharmaceutical Sciences, Laboratory Science, Quality, Education, or a related field strongly preferred.
  • Experience working within pharmaceutical, biotechnology, laboratory testing, cleanroom, quality assurance, quality control, or regulated distribution environments strongly preferred.
  • Strong working knowledge of cGMP/GDP, FDA regulations, 21 CFR, USP requirements, and pharmaceutical quality systems.
  • Experience administering LMS/QMS platforms, managing training records, and developing role-based training programs preferred.
  • Familiarity with cleanroom gowning, contamination control, sampling procedures, laboratory documentation, and data integrity requirements.
  • Experience developing SOPs, training materials, technical documentation, competency assessments, and qualification checklists preferred.
  • Experience supporting regulatory audits, deviations, corrective actions, change controls, and compliance investigations preferred.
  • Advanced proficiency in Microsoft Office, particularly Excel, with experience in reporting, data analysis, and training metrics.
  • Relevant certifications in GMP, data integrity, laboratory safety, Train-the-Trainer, OSHA, HazMat, or related disciplines are a plus.

Key Skills & Competencies

  • Strong understanding of pharmaceutical regulatory compliance and training requirements.
  • Excellent organizational skills with exceptional attention to detail.
  • Strong technical writing, documentation, and training development abilities.
  • Ability to interpret complex regulatory requirements and translate them into effective training programs.
  • Excellent written and verbal communication skills.
  • Strong analytical, problem-solving, and critical-thinking abilities.
  • Ability to manage multiple priorities and deadlines in a fast-paced, regulated environment.
  • Demonstrated ability to mentor, coach, and collaborate with cross-functional teams.
  • Experience identifying training gaps and implementing process improvements.
  • Ability to communicate effectively with employees, technical personnel, and senior leadership.

Work Environment

  • Work is performed in office, warehouse, cleanroom, sampling, and laboratory support environments.
  • May require working in temperature-controlled or access-restricted areas.
  • Must be able to comply with applicable PPE, gowning, hygiene, and safety requirements.
  • Position may require walking through warehouse and laboratory areas, conducting training observations, and supporting activities across multiple shifts.
  • Occasional travel or remote support for additional facilities may be required.

Equal Employment Opportunity We are an Equal Opportunity Employer committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected characteristic.

Qualifications & Experience

  • 5+ years of progressive experience in training, learning and development, pharmaceutical quality, laboratory operations, cleanroom operations, regulated warehouse operations, or a related GxP environment preferred.
  • Bachelor's degree in Life Sciences, Microbiology, Chemistry, Pharmaceutical Sciences, Laboratory Science, Quality, Education, or a related field strongly preferred.
  • Experience working within pharmaceutical, biotechnology, laboratory testing, cleanroom, quality assurance, quality control, or regulated distribution environments strongly preferred.
  • Strong working knowledge of cGMP/GDP, FDA regulations, 21 CFR, USP requirements, and pharmaceutical quality systems.
  • Experience administering LMS/QMS platforms, managing training records, and developing role-based training programs preferred.
  • Familiarity with cleanroom gowning, contamination control, sampling procedures, laboratory documentation, and data integrity requirements.
  • Experience developing SOPs, training materials, technical documentation, competency assessments, and qualification checklists preferred.
  • Experience supporting regulatory audits, deviations, corrective actions, change controls, and compliance investigations preferred.
  • Advanced proficiency in Microsoft Office, particularly Excel, with experience in reporting, data analysis, and training metrics.
  • Relevant certifications in GMP, data integrity, laboratory safety, Train-the-Trainer, OSHA, HazMat, or related disciplines are a plus.

Key Skills & Competencies

  • Strong understanding of pharmaceutical regulatory compliance and training requirements.
  • Excellent organizational skills with exceptional attention to detail.
  • Strong technical writing, documentation, and training development abilities.
  • Ability to interpret complex regulatory requirements and translate them into effective training programs.
  • Excellent written and verbal communication skills.
  • Strong analytical, problem-solving, and critical-thinking abilities.
  • Ability to manage multiple priorities and deadlines in a fast-paced, regulated environment.
  • Demonstrated ability to mentor, coach, and collaborate with cross-functional teams.
  • Experience identifying training gaps and implementing process improvements.
  • Ability to communicate effectively with employees, technical personnel, and senior leadership.

Work Environment

  • Work is performed in office, warehouse, cleanroom, sampling, and laboratory support environments.
  • May require working in temperature-controlled or access-restricted areas.
  • Must be able to comply with applicable PPE, gowning, hygiene, and safety requirements.
  • Position may require walking through warehouse and laboratory areas, conducting training observations, and supporting activities across multiple shifts.
  • Occasional travel or remote support for additional facilities may be required.

Equal Employment Opportunity We are an Equal Opportunity Employer committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected characteristic.

More about this job

Skills

  • Perform laboratory tests
  • Biotechnology
  • Regulatory compliance
  • Learning management systems
  • LMS
  • Onboarding
  • Identify training needs
  • Documentation
  • Quality assurance procedures
  • Leadership
  • Process improvement
  • Evaluate training
  • Collaboration
  • Coaching
  • Internal auditing
  • Inspection
  • Warehouse operations
  • Quality assurance
  • Quality control
  • Quality control systems
  • Microsoft Office
  • Microsoft Excel
  • Reporting
  • Data analysis
  • Good manufacturing practices
  • Organizational skills
  • Attention to detail
  • Technical writing
  • Communication skills
  • Problem solving
  • Critical thinking

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