Training Coordinator - Pharma & Warehouse

Training Supervisor Position Overview We are seeking an experienced and detail-oriented Training Supervisor to lead and oversee training initiatives within a fast-paced, GMP-regulated logistics and distribution environment. This individual will be responsible for ensuring training compliance, maintaining accurate documentation, and implementing standardized onboarding and employee development programs across multiple shifts and facilities. The ideal candidate will have a strong background in training coordination within a pharmaceutical or cGMP-regulated environment, excellent organizational and leadership skills, and the ability to collaborate effectively with Operations, Quality, and Human Resources teams.

Key Responsibilities

Training Leadership & Development

• Lead, mentor, and support Training Coordinators across multiple warehouse locations.
• Develop and maintain comprehensive training schedules to ensure consistent coverage across all shifts.
• Oversee employee onboarding, ongoing training, and qualification programs.
• Conduct performance evaluations, provide coaching, and identify opportunities for team development.
• Partner with warehouse leadership to ensure training programs align with operational needs, company policies, and regulatory requirements.
• Support training initiatives involving standard operating procedures (SOPs), safety protocols, and operational systems.

Training Compliance & Documentation

• Maintain accurate, complete, and audit-ready employee training records within Learning Management Systems (LMS) and Quality Management Systems (QMS).
• Monitor employee certifications, qualifications, and renewal deadlines, including forklift/PIT, HazMat, and safety-related training.
• Ensure compliance with GMP/GDP, FDA, and applicable regulatory requirements.
• Coordinate SOP updates, document control, and employee training on revised procedures.
• Oversee On-the-Job Training (OJT) documentation and competency verification.
• Identify and resolve training compliance gaps, documentation discrepancies, and system-related issues.

Training Operations & Scheduling

• Coordinate training activities across first, second, and third shifts while minimizing operational disruptions.
• Manage new-hire training logistics, including classroom preparation, safety equipment, and facility access.
• Schedule and track equipment certifications, practical evaluations, and required refresher training.
• Collaborate with Operations and Quality teams to ensure employees are properly trained and qualified to perform assigned responsibilities.

Reporting, Auditing & Continuous Improvement

• Prepare and maintain training documentation for internal audits, client audits, OSHA inspections, and regulatory reviews.
• Track and analyze key training metrics, including completion rates, compliance, certification status, onboarding effectiveness, and retraining trends.
• Develop reports and present training performance updates to management and senior leadership.
• Identify opportunities to improve training efficiency, documentation accuracy, and overall program effectiveness.
• Recommend corrective actions and process improvements based on training data and compliance findings.

Required Qualifications

• High school diploma or equivalent required; associate or bachelor's degree preferred.
• Minimum of 2 years of training administration or coordination experience within a cGMP-regulated pharmaceutical environment.
• Previous leadership, supervisory, mentoring, or coaching experience strongly preferred.
• Knowledge of GMP/GDP, FDA, and applicable CFR training requirements.
• Advanced proficiency in Microsoft Office, particularly Excel for data tracking, analysis, and reporting.
• Experience with Learning Management Systems (LMS), Quality Management Systems (QMS), or Warehouse Management Systems (WMS) preferred.
• Experience with Train-the-Trainer programs, particularly within warehouse or distribution environments, is a plus.
• Familiarity with SOP management, regulatory documentation, and employee qualification processes.

Key Skills & Competencies

• Strong leadership and team development abilities.
• Exceptional organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to manage competing priorities and meet deadlines in a fast-paced environment.
• Strong analytical, problem-solving, and decision-making skills.
• Ability to interpret training data and communicate findings to leadership.
• Comfortable working collaboratively with employees, supervisors, and senior management.
• Ability to troubleshoot training systems and related technology.

Work Environment

• Position requires working in both office and warehouse environments.
• Exposure to varying warehouse temperatures and operational conditions.
• Must be comfortable using computers, training technology, and standard office equipment.
• May require coordination across multiple shifts and warehouse locations.

Equal Employment Opportunity We are an Equal Opportunity Employer and are committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected characteristic.

Required Qualifications

• High school diploma or equivalent required; associate or bachelor's degree preferred.
• Minimum of 2 years of training administration or coordination experience within a cGMP-regulated pharmaceutical environment.
• Previous leadership, supervisory, mentoring, or coaching experience strongly preferred.
• Knowledge of GMP/GDP, FDA, and applicable CFR training requirements.
• Advanced proficiency in Microsoft Office, particularly Excel for data tracking, analysis, and reporting.
• Experience with Learning Management Systems (LMS), Quality Management Systems (QMS), or Warehouse Management Systems (WMS) preferred.
• Experience with Train-the-Trainer programs, particularly within warehouse or distribution environments, is a plus.
• Familiarity with SOP management, regulatory documentation, and employee qualification processes.

Key Skills & Competencies

• Strong leadership and team development abilities.
• Exceptional organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to manage competing priorities and meet deadlines in a fast-paced environment.
• Strong analytical, problem-solving, and decision-making skills.
• Ability to interpret training data and communicate findings to leadership.
• Comfortable working collaboratively with employees, supervisors, and senior management.
• Ability to troubleshoot training systems and related technology.

Work Environment

• Position requires working in both office and warehouse environments.
• Exposure to varying warehouse temperatures and operational conditions.
• Must be comfortable using computers, training technology, and standard office equipment.
• May require coordination across multiple shifts and warehouse locations.

Equal Employment Opportunity We are an Equal Opportunity Employer and are committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected characteristic.