Archived listing. The details below describe a past opening.
In collaboration with the Supplier Warranty Program Manager, assume technical responsibility for theWarranty Partnership Program, including continuous improvement initiatives and related supplierrecovery initiatives. As a key communication link between warranty parts data analysis, parts return,supplier quality engineering, and the supplier base, coordinate and facilitate the smoothfunctioning of activities related to all technical aspects of the Supplier Warranty Partnership Programincluding:Responsibilities:● Support all technical aspects of the Supplier Warranty Partnership Program● Work hand in hand with Supplier Quality to develop, retrieve, and utilize field data to continually improveour products and reduce warranty costs● Drive continuous improvement through use of the Warranty Supplier Corrective Action Request process(WARSCAR process)● Work closely with data teams to establish data requirements that will ensure supplier warranty concernsare rapidly addressed● Support method to establish Supplier Warranty KPI's for all Products and drive organizationalawareness and delivery● Conduct ad-hoc analysis and deep dives into specific vehicle technical issues or service center operationsas needed● Accurately input and update evidence and data related to supplier warranty partnership agreements,claims, and performance metrics● Generate regular reports using tools such as Hex or Databricks and other analytics to track supplierperformance and identify trends● Assist in analyzing data to identify areas for improvement and optimization within the supplier warrantypartnership program● Coordinate with internal stakeholders to gather relevant data and ensure alignment with programobjectives● Communicate effectively with suppliers to collect necessary information and address any discrepancies orissues● Collaborate with cross-functional teams including technicians, engineers, and customer servicerepresentatives to improve supplier warranty data supporting program objectives
Requirements:● Bachelor's in Engineering or similar discipline, Master's Preferred● 4 plus years' experience with automotive Supplier Warranty data and Statistical Analysis● Strong statistical and problem-solving capability● Knowledge of data visualization tools such as Hex and exposure to various software/data tools includingJIRA and Databricks● Knowledge of AIAG, VDA, APQP and related tools● Demonstrated leadership in driving quality improvements in overall vehicle attribute performance● Ability to manage multiple projects across varying geographic locations simultaneously● Willingness to work in a strong cross-functional environment● Proven technical knowledge and ability to collaborate with engineering, manufacturing, and suppliers
Requirements:● Bachelor's in Engineering or similar discipline, Master's Preferred● 4 plus years' experience with automotive Supplier Warranty data and Statistical Analysis● Strong statistical and problem-solving capability● Knowledge of data visualization tools such as Hex and exposure to various software/data tools includingJIRA and Databricks● Knowledge of AIAG, VDA, APQP and related tools● Demonstrated leadership in driving quality improvements in overall vehicle attribute performance● Ability to manage multiple projects across varying geographic locations simultaneously● Willingness to work in a strong cross-functional environment● Proven technical knowledge and ability to collaborate with engineering, manufacturing, and suppliers