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Salesperson (23205)
PREMIER AUTOMOTIVE GROUP
Kansas City, KS
Added 12 hours ago
Technician (23206)
PREMIER AUTOMOTIVE GROUP
Kansas City, KS
Added 12 hours ago
Lot Attendant/Porter (23209)
PREMIER AUTOMOTIVE GROUP
Kansas City, KS
Added 12 hours ago
Technician (23210)
PREMIER AUTOMOTIVE GROUP
Kansas City, KS
Added 12 hours ago
Technician (23212)
PREMIER AUTOMOTIVE GROUP
Kansas City, KS
Added 12 hours ago
Lube Technician (23213)
PREMIER AUTOMOTIVE GROUP
Kansas City, KS
Added 6 days ago
Shop foreman/Master Technician (23185)
PREMIER AUTOMOTIVE GROUP
Harvey, LA
Added 6 days ago
PA
Automotive Finance Manager (23184)
PREMIER AUTOMOTIVE GROUP
Carlsbad, CA
- $70,000 to $200,000 USD / month
Added 11 days ago
Technician (23178)
PREMIER AUTOMOTIVE GROUP
Harvey, LA
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Automotive Sales Professional - Premier Automotive Kia of Carlsbad
Premier Automotive Group
Carlsbad, CA
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Premier Automotive Group
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Added 16 days ago
Technician (23122)
PREMIER AUTOMOTIVE GROUP
Savannah, MO
Added 16 days ago
Lot Attendant/Porter (23145)
PREMIER AUTOMOTIVE GROUP
Kansas City, KS
Added 16 days ago
Technician (23146)
PREMIER AUTOMOTIVE GROUP
Kansas City, KS
Added 16 days ago
Lube Technician (23052)
PREMIER AUTOMOTIVE GROUP
Metairie, LA
Added 16 days ago
PA
Lot Attendant/Porter/Janitor (23024)
PREMIER AUTOMOTIVE GROUP
Carlsbad, CA
- $18 to $19 USD / hour
Added 16 days ago
Service Advisor (22963)
PREMIER AUTOMOTIVE GROUP
Buford, GA
Added 16 days ago
Service Advisor (22594)
PREMIER AUTOMOTIVE GROUP
Harvey, LA
Added 16 days ago
PA
General Position - TBD (21981)
PREMIER AUTOMOTIVE GROUP
Buena Park, CA
- $16.5 to $100 USD / hour
Added 16 days ago
Service Technician (21883)
PREMIER AUTOMOTIVE GROUP
LITTLEFIELD, TX
Added 16 days ago
Experienced Automotive Technician (17324)
PREMIER AUTOMOTIVE GROUP
Paola, KS
Added 16 days ago
Lube Technician (16437)
PREMIER AUTOMOTIVE GROUP
St Joseph, MO
Added 16 days ago
Factory Trained GM Technician (15732)
PREMIER AUTOMOTIVE GROUP
St Joseph, MO
Added 16 days ago
PA
Factory Trained GM Technician (16353)
PREMIER AUTOMOTIVE GROUP
Smithville, MO
- $20 to $40 USD / hour
Added 16 days ago
Salesperson (14994)
PREMIER AUTOMOTIVE GROUP
LITTLEFIELD, TX

PREMIER AUTOMOTIVE GROUP

BDC (23081)

New Orleans, LA, United States

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Job details

Posting language: English
Posted: Sep 23, 2026

Original job description

The BDC Representative is responsible for receiving, processing, verifying, and distributing information from both inbound and outbound calls, to include but not limited to inquiries on service appointments and providing general information.

Essential Duties Include

Handle all guest inquiries with a focus on 100% guest satisfaction.
Receive inbound calls on service needs with a goal to establish a firm appointment date and time for the consumer to visit the Dealership.
Project a friendly and helpful demeanor while answering questions and inquiries from guests, and providing general or related service appointment information.
Gather and track all guest data as directed; accurately enter into our database.
Utilize scripts when provided to address guest inquiries and concerns to meet the dealership's and manufacturer's objectives.
Work in close proximity with other BDC Representatives in a team based environment.
Facilitate timely follow up on all internet leads as directed by management and/or procedures.
Strictly adhere to all company direction related to the National Do Not Call List and Privacy Acts.
Communicate with the dealership management or front-line employees on behalf of our guests.
Participate in departmental and dealership meetings; other duties as assigned by management.

Qualifications

Exceptional oral and written communication skills via phone, one-on-one and online .
Proficient in basic math and writing skills.
Ability to use computer and phone systems.
Proven customer service track record or obvious desire to provide next level customer service.
Comfortable in a high paced, competitive environment.
Pass drug testing, MVR/Insurability, background investigation/interview