IT Applications Manager

Prada USA Corp. seeks IT Applications Manager in New York, NY to manage and support enterprise business applications used across retail store operations and corporate departments. Maintain, monitor, and provide operational and delivery support for primary business systems including Point of Sale (POS), Warehouse Management (WM), Electronic Data Interchange (EDI), credit card processing systems, Customer Relationship Management (CRM), and SAP integrated applications. Provide second-level application and systems support by responding to helpdesk requests, diagnosing application issues, and coordinating resolution with development, infrastructure, and vendor teams to ensure continuous availability of critical business systems. Collaborate with business stakeholders to gather and analyze functional and technical requirements, document business processes, and participate in the design, development, testing, and implementation of enhancements to enterprise applications. Support and manage the EDI environment, including system configuration, monitoring transaction flows, resolving data transmission errors, and troubleshooting integration issues with internal systems and external trading partners. Develop and execute SQL queries and scripts within Microsoft SQL Server and Oracle database environments to support application functionality, reporting, data analysis, and system troubleshooting. Design integration solutions. Work with development teams to design application integration solutions, following best practices and meeting organizations needs. This may involve creating APIs, middleware, or custom connectors to enable communication between systems. Develop and maintain collaboration portals, workflow automation, and document management systems using Microsoft SharePoint. Generate operational and analytical reports using data visualization and reporting tools including Microsoft Excel Power Pivot, Power BI, and QlikView, enabling business users to analyze operational performance and support data-driven decision making. Support backend order management systems used for processing and fulfillment of e-commerce web orders, ensuring accurate order processing, inventory synchronization, and integration with enterprise retail systems. Innovation: Leverage AI-based tools and frameworks to optimize integration processes, automate workflows, and enhance decision-making capabilities. Assist with system upgrades, testing, deployment, and post-implementation monitoring, including user acceptance testing and documentation of system changes. Provide training and technical guidance to business users regarding enterprise application functionality and business process improvements. Maintain integration tools and technologies: support operations for the delivered integration solutions, including troubleshooting, fixing and automated monitoring of interface status. Telecommuting permitted 2 days a week. Up to 25% domestic and international travel required. Salary Offered:$127,000 to $140,000/year Requirements: Masters degree or equivalent in Computer Science, Information Technology, Information Systems, Engineering, or a related field and 5 years of experience in the offered position or a related Enterprise Application Development, System Integration, or IT Project Coordination role. Must have 3 years of experience with all of the following: managing enterprise IT projects integrating SAP ERP with custom .NET/Java applications; leading full SDLC, including requirements, design, development, testing, deployment, and support; collaborating with cross functional teams, including Developers, DBAs, QA, and business stakeholders; applying Agile/Waterfall methodologies to define scope, schedules, and deliverables; working with Microsoft SQL Server, including schema design, queries, stored procedures, and data integration; developing reporting/visualizations using SSRS, Excel, or Power BI; building/supporting Microsoft SharePoint portals, w