Rental Coordinator

Role, Function & Organization

The Rental Coordinator is responsible for managing the rental and tracking of vehicles and equipment to support field and branch operations. This role ensures accurate recordkeeping, compliance with regulatory requirements, and timely coordination of equipment delivery and returns. The Rental Coordinator works closely with internal teams and external partners to provide high-quality service, while fostering teamwork and maintaining a strong customer focus. Continuous learning and professional development are emphasized to support both individual and departmental growth.

At PPC Partners we believe in the Power to Serve along with the Pursuit of Excellence. As such the following values guide our behaviors: A Servant's Heart -- Focus on the Needs of Others, Wisdom -- Insightful, Integrity -- Honesty and Trustworthy, Courage -- Decisive and Confident in Others, Humility -- Modest and Respectful, Passion -- Unfailing Dedication

Essential Duties and Responsibilities

Equipment & Fleet Management:

• Maintain accurate records of vehicles and rental equipment
• Secure approvals and coordinate rental of equipment as requested
• Set up and monitor telematics reporting and connectivity for equipment and vehicles
• Track compliance requirements for CMV and CDL vehicles
• Call off rentals and arrange for timely return of equipment when no longer needed

Customer/Employee Support & Collaboration:

• Develop and maintain strong relationships with internal users and external customers, ensuring high-quality service
• Take prompt action to resolve customer concerns and escalate issues as needed
• Support a positive, team-oriented environment by promoting cooperation and open communication.
• Partner with branch operations and support teams to meet project and operational needs

Professional Growth & Development:

• Assess personal development needs and collaborate with supervisor to create an individual development plan
• Participate in required training and continuing education programs to maintain knowledge and skills
• Complete minimum required training hours per role level

Safety/Hazard Recognition & Elimination:

• Pre-plan and identify the methods to eliminate hazards daily by work task.
• Execute skill in observing habits and hazards of others and bringing it to their attention.
• Uphold safety as the most important goal of our company. Support goal of achieving zero accidents.
• Promote and encourage open communication between field and office regarding all safety concerns, suggestions, improvements, and PPE needed.
• Obtain safety training as expected by all company personnel.

Qualifications and Requirements

• High School Diploma (or equivalent) required
• Higher education in construction, engineering, or other relevant degree preferred
• 3-5 years experience in a construction environment preferred
• Ability to learn and effectively use software systems that support fleet and overall operations

Experience, Skill and Abilities

• Positive safety attitude and personal integrity -- both are non-negotiable
• Critical thinker and capable of taking initiative to complete tasks
• Be highly customer-service oriented; ability to create new and maintain current customers

Physical Requirements

Office environment requiring sitting and standing. Travel to various work sites is essential, exposing employee to outdoor elements, noise, and the need to stand and walk.