Registration Rep

Position Summary

Under general supervision, completes all hospital registration, Inpatient Admissions, Pre-Admissions, Emergency Room and Outpatient diagnostic testing and treatment areas. Establishes insurance criteria and obtains patients’ pertinent socioeconomic information; enters data into the on-line Information System. Completes insurance and billing forms. Collects patient payment for medical services, treatments, and supplies provided by the hospital; follows all managed care guidelines.

Job Responsibilities

• Ability to prioritize and complete registration in all registration areas in an accurate and timely manner.
• Ensures each patient is assigned only one Medical Record number.
• Selects appropriate Patient Class, based on the department and service required.
• Obtains and inputs complete and accurate patient demographic information, including verification of existing information of both home and employment
• Enters accurate accident information.
• Ensures all patients are registered in a timely manner, prioritizing registrations during periods of high volume.
• Ensures speed and accuracy when placing orders for Ancillary testing.
• Obtains authorization or pre-certification per policy guidelines.
• Schedule HOD appointments, as needed, for specific departments.
• Walk patients to the appropriate locations and/or push patients in wheelchairs.
• In the ED and Admitting areas: push the computer on wheels to patient rooms to complete the registration process.

Education/Experience

• High School graduate or equivalent. Typing 35 wpm with computer knowledge and PC keyboarding skills required.
• Medical Terminology preferred with health insurance knowledge including experience with Medicare/Medicaid and Managed Care requirements.
• Previous hospital, healthcare related experience preferred.
• Must demonstrate ability in communication and problem solving. Strong customer service skills required.

Comprehensive Benefits Program (Not all inclusive)

• Medical, dental and vision coverage
• Healthcare and Dependent Care Spending Accounts
• Retirement savings plan
• Life insurance and disability coverage options
• Fitness center discount program
• Tuition assistance and career development
• Paid Time Off
• Wellness, reward and recognition programs
• Employee Assistance Program – Counseling, nutritional and financial education, etc.
• Perks - Instant Discounts & Exclusive Deals on hotels, food, clothing, etc.

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