Sr. Logistics Director North-America

About Powerfleet Powerfleet (Nasdaq: AIOT; JSE: PWR) is a global leader in the artificial intelligence of things (AIoT) software-as-a-service (SaaS) mobile asset industry. With more than 30 years of experience, Powerfleet unifies business operations through the ingestion, harmonization, and integration of data - regardless of source - and delivers actionable insights to help companies meet their strategic objectives around Safety, Compliance, Efficiency and Sustainability. Our people-first culture and relentless innovation empower customers to achieve measurable, sustainable business improvements. Powerfleet serves over 2.6 million subscribers across more than 48,000 customers in 120 countries, with commercial operations across every major continent. About the Role The Sr. Director, North America Logistics is responsible for leading North America logistics operations and teams, driving service performance, quality, cost optimization, operational efficiency, and customer satisfaction. This role retains end-to-end accountability for warehousing, transportation, inventory, reverse logistics, and trade compliance across internally managed and outsourced operations. This role combines hands-on operational leadership with responsibility for developing and leading implementation of the future logistics operating strategy, including evaluation of in-house, outsourced, and hybrid models, and selection and management of 3PL providers. Serve as the primary point of contact for all North America operational activities with senior leadership, Sales, Customer Support, and Finance. The role reports to the VP Global Logistics.

Key Responsibilities

• Direct day-to-day warehousing, transportation, and reverse logistics through internal teams and external providers; resolve operational issues and improve delivery reliability, fulfillment quality, and customer satisfaction.
• Lead, coach, and develop logistics managers and employees across locations; establish clear accountability, staffing priorities, and operating routines, partnering with Sales, Customer Support, Planning, Supply Chain, IT, HR, and global counterparts.
• Develop and lead implementation of the North America logistics operating strategy. Evaluate in-house, outsourced, and hybrid models, and build business cases with Finance and cross-functional stakeholders. Lead or co-lead approved transitions while maintaining operational control, business continuity, and customer commitments.
• Lead 3PL sourcing, evaluation, selection, and ongoing management; establish commercial terms, SLAs, KPIs, performance reviews, and corrective actions with Procurement, Finance, and Legal.
• Own inventory accuracy, reconciliation, asset controls, and trade and customs compliance across internal and outsourced locations.
• Manage logistics budgets and provider costs; use ERP/WMS data and KPIs to improve service, quality, cost, productivity, and efficiency through process and network optimization.

Qualifications

• 10+ years of progressive logistics operations and management experience, including substantial hands-on leadership in technology companies with manufacturing operations and responsibility across North America.
• Substantial experience sourcing, evaluating, selecting, and managing 3PL providers, including commercial negotiations, SLAs, provider performance, and cost control.
• Demonstrated ability to develop logistics operating strategies and lead their implementation, including evaluating outsourcing and hybrid models while retaining critical in-house capabilities; experience leading logistics transitions.
• Strong operational expertise in warehousing, transportation, inventory management, reverse logistics, international trade, and customs compliance.
• ERP/WMS experience and advanced Excel skills, with a proven record of improving service, quality, cost, efficiency, and customer satisfaction through data-driven operational improvement.
• Substantial direct management experience leading logistics operations with employee teams, including managers and geographically dispersed staff; strong coaching, change management, and cross-functional leadership skills.
• Bachelor’s degree in Supply Chain, Business, or a related field; Master’s degree preferred. Willingness to visit regional logistics locations and 3PL sites every two weeks, with additional travel per business and operational requirements.

The annual salary range for this full-time position is $150,000 - $200,000 USD. Actual compensation within this range will be determined based on the candidate’s experience, skills, and location.

Equal Employment Opportunity Statement Powerfleet is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status under applicable law. We believe that diverse perspectives drive innovation and success, and we’re proud to be a workplace that reflects the communities we serve.