Director, Quality

Key Responsibilities

1. Documents and maintains the company's Quality Management System and verifies its compliance to ISO/TL standards.
2. Documents and maintains the company’s Environmental Management System and verifies its compliance to ISO 14001 standards.
3. Updates documentation as changes are made (procedures, quality and environmental manuals, work instructions, and forms).
4. Maintains quality and environmental records (including, but not limited to Corrective Actions, Audit Results, Employee Training Records, and Document Control Logs).
5. Plans and conducts Management Review Meetings.
6. Performs annual internal audits to determine continuing compliance to ISO standards, as necessary.
7. Works with outside parties (suppliers, customers, and ISO Registrar) on all Quality and Environmental System-related issues.
8. Manage, train, and develop the Quality Department team
9. Responsible for providing employees with ISO training.

Skills Needed

• · Strong Reasoning and Critical Thinking Skills (Sound Judgement)
• · High Impact Decision Making (Face Paced Environment)
• · Diplomacy in Difficult Situations
• · Attentive to Detail
• · Strong Presentation Skills & Communication (verbal and non-verbal)
• · Customer/Employee Relations Skills
• · Strong Data Analysis Skills
• · Team Management Skills (Ability to drive staff to action and get results through others)
• · Flexible to Change
• · Strong Organization Skills

Minimum Educational Requirements

Minimum High School Diploma or GED Required.

A college degree in Business Management or related field is preferred, but not required.

Experience Required

The successful candidate will have one to two years experience in Quality Management, ISO 9000 implementation, or a related field.

NOTE:

The purpose of this outline job description is to focus attention on the most important aspects of the job. It is not intended to be a complete list of every duty and it is therefore to be expected that the day-to-day performance of the job will frequently include tasks not listed above.

The list of duties for which the job holder is responsible may be varied or added to at the discretion of your manager. Any such alterations intended to be permanent will be added to this job description.