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Added 1 min ago
Assistant Manager(02622) 2316 Franklin St
Domino's
Michigan City, IN
Are you a natural born LEADER? Have you worked for a boss who didn’t do things quite like you would if given the chance? We are developing a management team of leaders to create a fun,…
Added 1 min ago
General Manager(02837) 12 W Dundee Rd
Domino's
Wheeling, IL
Are you a natural born LEADER? Do you have what it takes to successfully lead a team? Not only does the General Manager preform all of the normal management functions, but in this position,…
Added 1 min ago
Assistant Manager(02588) 920 S Merrifield Ave
Domino's
Mishawaka, IN
Are you a natural born LEADER? Have you worked for a boss who didn’t do things quite like you would if given the chance? We are developing a management team of leaders to create a fun,…
Added 3 mins ago
Assistant Manager(09672) 325 J St
Domino's
La Porte, IN
Are you a natural born LEADER? Have you worked for a boss who didn’t do things quite like you would if given the chance? We are developing a management team of leaders to create a fun,…
Added 4 mins ago
Sr Manager Enterprise Risk Management & Audit Strategy
DexCom Inc
San Diego, CA
Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is…
Added 4 mins ago
KK
After School Program Site Coordinator
Kamaaina Kids
Kailua
- $22 to $26 USD / hour
Have you worked in a classroom, after-school program, or youth setting - and are ready to step into a leadership role? Kamaʻāina Kids, Hawaiʻi’s largest locally owned nonprofit serving…
Added 4 mins ago
KK
Hawaiian Immersion After School Group Leader
Kamaaina Kids
Kailua
- $18 to $21 USD / hour
After School Group Leader (ʻŌlelo Hawaiʻi Required)
Added 5 mins ago
Assistant Nurse Operations Manager (ANOM) - Labor & Delivery (L&D)
Orlando Health
ORLANDO, FL
…next step into nursing leadership? Or an established nurse leader looking for a new opportunity to make an impact? Join the Labor & Delivery team at Orlando Health Winnie Palmer Hospital…
Added 6 mins ago
AM
Helicopter Pilot
Air Methods Pilots
Deming, NM
- $82,900 USD / year
As the leader in the air medical industry, Air Methods seeks exceptional pilots to partner with us to serve our communities. We are committed to providing air medical transport resources to…
Added 6 mins ago
Wastewater Technician II
Republic Services
Bridgeton, MO
- Employee and Family Assistance Program (EAP).
Added 7 mins ago
IL
Cook - Full Time
Ivy Living
Los Gatos, CA
- $19.2 to $20.5 USD / hour
- Full-time
Oakmont Management Group, based in Irvine, California, is a recognized leader in the senior living industry that manages a portfolio of communities under the Oakmont Senior Living and Ivy…
Added 8 mins ago
A
Production Line Worker Part Time
Aerotek
Honolulu, HI
- $19 USD / hour
- Part-time
subject to specific elections, plan, or program terms. If eligible, the benefits
Added 8 mins ago
A
Structure Technician
Aerotek
Long Beach, CA
- $25 to $40 USD / hour
subject to specific elections, plan, or program terms. If eligib
Added 8 mins ago
A
General Production Worker
Aerotek
Pearland, TX
- $17 to $19 USD / hour
subject to specific elections, plan, or program terms. If eligible, the benefits
Added 8 mins ago
A
Hiring For EDM Machinist Pays Up To $34/hr.
Aerotek
Spartanburg, SC
- $68,640 to $79,040 USD / year
…disability insurance coverage, along with an Employee Assistance Program, ensures a supportive work-life balance.Work EnvironmentThis position operates during the 2nd shift from 3pm to…
Added 8 mins ago
A
Hiring For Production Associates Pays Up To $20/hr.
Aerotek
SPARTANBURG, SC
- $19 to $20 USD / hour
$18-20hr (Weekly Pay)With over 100 years of service to the baking industry, this company is recognized as an industry leader and trusted partner for quality bakery ingredients, products,…
Added 8 mins ago
A
Travel 2nd HVAC & Pipefitter Brazer / Solderer
Aerotek
Columbus, OH
- $36 USD / hour
subject to specific elections, plan, or program terms. If eligible, the benefits
Added 8 mins ago
A
Welder
Aerotek
El Cajon, CA
- $30 to $38 USD / hour
subject to specific elections, plan, or program terms. If eligible, the benefits
Added 10 mins ago
Senior Process Engineer
Actalent
San Diego, CA
subject to specific elections, plan, or program terms. If eligible, the benefits
Added 10 mins ago
A
Manufacturing Test Engineer
Actalent
San Diego, CA
- $37 to $41 USD / hour
subject to specific elections, plan, or program terms. If eligible, the benefits
Added 10 mins ago
Mechanical Engineer
Actalent
Benton Harbor, MI
subject to specific elections, plan, or program terms. If eligible, the benefits
Added 10 mins ago
A
Electrical Engineer
Actalent
Benton Harbor, MI
- $40 to $48 USD / hour
subject to specific elections, plan, or program terms. If eligible, the benefits
Added 10 mins ago
A
Electrical Engineer
Actalent
Saint Joseph, MI
- $35 to $45 USD / hour
subject to specific elections, plan, or program terms. If eligible, the benefits
Added 10 mins ago
A
Test Technician
Actalent
Saint Joseph, MI
- $25 to $28 USD / hour
subject to specific elections, plan, or program terms. If eligible, the benefits
Added 10 mins ago
A
Operations Quality Partner II
Actalent
Indianapolis, IN
- $40 USD / hour
Job Title: Quality Partner IIJob DescriptionThe Quality Partner II serves as an Operations Quality leader and strategic business partner, ensuring that products and services remain safe,…

Potter Global Technologies

Customer Service Representative

Hazelwood, MO, United States

$22 to $25 USD / hour

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Job details

Pay: $22 to $25 USD / hour
Apply by: Dec 31, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

Join Us as a Customer Service Representative – Fire Safety at Potter Global Technologies

At Potter Global Technologies, we’ve been protecting lives around the world for over 125 years - and we’re just getting started. We’re a global leader in life safety solutions, committed to saving lives through innovative technology and trusted partnerships.

Our vision is for our customers to know us globally as their innovative, easy-to-do-business-with, best-in-class life-safety product partner. And our mission? With a passion for creating safer environments worldwide, our mission is to provide our customers with a team of real people that connect them with reliable expertise in life safety applications.

If you're inspired by purpose, energized by collaboration, and thrive in an environment of feedback, ownership, and experimentation - you’ll feel at home here.

As a Customer Service Representative – Fire Safety, you will support Potter Global Technologies’ Fire Safety business unit by processing customer orders, responding to inquiries, and resolving issues in a timely and professional manner. The role works closely with sales, operations, and other internal teams to ensure orders are handled accurately, customer needs are met, and a positive customer experience is maintained. Ready to bring your customer service skills to the next level? Join us and apply today!

What You’ll Do

Enter, verify, and manage customer orders, ensuring accuracy, appropriate pricing, and timely processing.
Deliver prompt, professional customer support through phone, email, and follow-up communications.
Respond to customer inquiries, provide product recommendations, and identify opportunities to support additional customer needs.
Maintain accurate order documentation, customer records, and correspondence with strong attention to detail.
Partner with Regional Sales Managers and sales teams to provide product information and support timely customer responses.
Process customer returns efficiently and professionally resolve escalated issues to ensure customer satisfaction.
Coordinate customer communications, including order updates, follow-ups, and proactive outreach.
Collaborate with cross-functional teams, including sales, finance, and operations, to ensure seamless service and order fulfillment.
Support marketing initiatives, including the maintenance and distribution of regional mailing lists, as needed.
Ensure all communications align with company standards, policies, and compliance requirements.
Build and maintain positive customer relationships through responsive, accurate, and professional service.
Perform other duties and responsibilities as assigned.

Qualifications

What You Bring

Experience That Drives Success

High school diploma required; associate's or bachelor's degree preferred.
1+ year of experience in customer service, order management, inside sales support, or a related field preferred.

Key Strengths & Skills

Strong customer service, problem-solving, and conflict resolution skills, with the ability to address customer needs professionally and effectively.
Excellent verbal and written communication skills, with a commitment to providing clear and responsive customer support.
Strong organizational skills and attention to detail, ensuring accuracy in order processing and customer interactions.
Proven ability to manage multiple priorities, meet deadlines, and adapt to changing business needs.
Sound judgment and decision-making skills, with the ability to identify solutions and escalate issues when appropriate.
Proficiency with standard business systems and software, including CRM, ERP, and Microsoft Office applications.

Our Culture

We build strong relationships - with teammates, partners, and customers
We take pride in knowing every product we build serves the purpose of protecting lives
We listen actively, coach frequently, and own our results
We foster innovation, value curiosity, and believe that experimentation is part of growth
We create a welcoming and inclusive space where everyone belongs
We take ownership of our work - quality and safety are at the core of what we do

Benefits That Matter

Employee Ownership Program – You’re not just an employee - you’re an owner. We share success together.
Competitive health, dental, and vision plans
401(k) with company match
Generous paid time off and holidays
Continuous learning and development opportunities
Financial Wellness programs including complimentary Certified Financial Planner sessions
Recognition programs that celebrate individual and team wins
A mission-driven team that supports life-saving outcomes, every day

Location

This is a full-time position, on-site at our Manufacturing Facility located in Hazelwood, MO.

Ready to Apply?

Ready to make a real impact? If you’re driven, curious, and excited to grow with a team that’s changing the world - and where you’re not just an employee but an owner - we want you on board!

Join us, and let’s create safer environments together - making a global difference you’ll be proud to own.

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