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Medical Laboratory Technician
Fairview Health Services
Minneapolis, MN
Participates in the lab Performance improvement program by collecting data, reviewing the results, and implementing action step recommendations.
Added just now
Medical Laboratory Technician
Fairview Health Services
Minneapolis, MN
Participates in the lab Performance improvement program by collecting data, reviewing the results, and implementing action step recommendations.
Added just now
Program Director Associate CMIO - Inpatient - Physician Assistant
Fairview Health Services
Minneapolis, MN
Fairview is seeking a Physician Assistant to join us as our Program Director - Associate CMIO – Inpatient. This role will provide clinical and informatics leadership to information…
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Program Director Associate CMIO - Inpatient - Nurse Practitioner
Fairview Health Services
Minneapolis, MN
Fairview is seeking a Nurse Practitioner to join us as our Program Director - Associate CMIO – Inpatient. This role will provide clinical and informatics leadership to information…
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Receiving Associate II
Sonepar
Syracuse, NY
- $18 USD / hour
Added 1 min ago
Patient Placement RN
Fairview Health Services
St Paul, MN
…typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be…
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Associate Director, Policy
Social Finance
Washington, DC
The Social Finance Institute is seeking an Associate Director of Policy to help advance a growing portfolio of policy research, analysis, and engagement. Working closely with the Head of…
Added 1 min ago
VO
Expeditor
V Opco LLC
New York, NY
- $18 USD / hour
The Expeditor is responsible supporting the management and sales staff in our retail stores. The associate will be responsible helping to get product for clients, and cash wrap process. The…
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Full Time - Sales Associate - ProServices - Opening
Lowes
Cross Lanes, WV
- Full-time
As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent…
Added 1 min ago
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Warehouse Part Time Days
Lowes
Mount Pleasant, TX
- Part-time
…and grow, Lowe’s is ready to support your goals. As a Lowe’s associate, you’ll gain access to many benefits beyond competitive pay and flexible…
Added 1 min ago
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Retail Sales – Part Time
Lowes
Yukon, OK
- Part-time
As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent…
Added 1 min ago
L
Warehouse Part Time Days
Lowes
Fairfax, VA
- Part-time
…and grow, Lowe’s is ready to support your goals. As a Lowe’s associate, you’ll gain access to many benefits beyond competitive pay and flexible…
Added 1 min ago
Fire Marshal – Fire Inspector & Plans Examiner
Nova Engineering and Environmental LLC
Dunwoody, GA
High school diploma or equivalent required; associate or bachelor's degree in Fire Science, Fire Protection Engineering, Construction Management, Engineering, or a related field is…
Added 1 min ago
IT Field Solutions Engineer II
Meriton
Hillside, IL
Added 1 min ago
JH
Client Service Associate Receptionist
Jackson Hewitt - 3356
Evansville, IN
- $15 to $17 USD / hour
Join our team as a Client Service Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this…
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Customer Service Representative
Circle K
China, ME
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store…
Added 1 min ago
Customer Service Representative
Circle K
Derby Line, VT
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store…
Added 1 min ago
Senior Associate Production Performance Engineer
Lafayette, IN
The Large Power Systems Division currently has an opening for a Senior Associate Performance Engineer in the Production Performance team located in Lafayette, IN. In this role you will…
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Customer Service Representative
Circle K
Las Vegas, NV
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store…
Added 1 min ago
Customer Service Representative
Circle K
Alliance, OH
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store…
Added 1 min ago
Customer Service Representative
Circle K
Ravenna, OH
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store…
Added 1 min ago
Customer Service Representative
Circle K
Ravenna, OH
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store…
Added 1 min ago
Customer Service Representative
Circle K
Akron, OH
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store…
Added 1 min ago
Customer Service Representative
Circle K
Phoenix, AZ
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store…
Added 1 min ago
Customer Service Representative
Circle K
Phoenix, AZ
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store…

Potter Global Technologies

Customer Service Representative

Hazelwood, MO, United States

$22 to $25 USD / hour

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Job details

Pay: $22 to $25 USD / hour
Apply by: Dec 31, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

Join Us as a Customer Service Representative – Fire Safety at Potter Global Technologies

At Potter Global Technologies, we’ve been protecting lives around the world for over 125 years - and we’re just getting started. We’re a global leader in life safety solutions, committed to saving lives through innovative technology and trusted partnerships.

Our vision is for our customers to know us globally as their innovative, easy-to-do-business-with, best-in-class life-safety product partner. And our mission? With a passion for creating safer environments worldwide, our mission is to provide our customers with a team of real people that connect them with reliable expertise in life safety applications.

If you're inspired by purpose, energized by collaboration, and thrive in an environment of feedback, ownership, and experimentation - you’ll feel at home here.

As a Customer Service Representative – Fire Safety, you will support Potter Global Technologies’ Fire Safety business unit by processing customer orders, responding to inquiries, and resolving issues in a timely and professional manner. The role works closely with sales, operations, and other internal teams to ensure orders are handled accurately, customer needs are met, and a positive customer experience is maintained. Ready to bring your customer service skills to the next level? Join us and apply today!

What You’ll Do

Enter, verify, and manage customer orders, ensuring accuracy, appropriate pricing, and timely processing.
Deliver prompt, professional customer support through phone, email, and follow-up communications.
Respond to customer inquiries, provide product recommendations, and identify opportunities to support additional customer needs.
Maintain accurate order documentation, customer records, and correspondence with strong attention to detail.
Partner with Regional Sales Managers and sales teams to provide product information and support timely customer responses.
Process customer returns efficiently and professionally resolve escalated issues to ensure customer satisfaction.
Coordinate customer communications, including order updates, follow-ups, and proactive outreach.
Collaborate with cross-functional teams, including sales, finance, and operations, to ensure seamless service and order fulfillment.
Support marketing initiatives, including the maintenance and distribution of regional mailing lists, as needed.
Ensure all communications align with company standards, policies, and compliance requirements.
Build and maintain positive customer relationships through responsive, accurate, and professional service.
Perform other duties and responsibilities as assigned.

Qualifications

What You Bring

Experience That Drives Success

High school diploma required; associate's or bachelor's degree preferred.
1+ year of experience in customer service, order management, inside sales support, or a related field preferred.

Key Strengths & Skills

Strong customer service, problem-solving, and conflict resolution skills, with the ability to address customer needs professionally and effectively.
Excellent verbal and written communication skills, with a commitment to providing clear and responsive customer support.
Strong organizational skills and attention to detail, ensuring accuracy in order processing and customer interactions.
Proven ability to manage multiple priorities, meet deadlines, and adapt to changing business needs.
Sound judgment and decision-making skills, with the ability to identify solutions and escalate issues when appropriate.
Proficiency with standard business systems and software, including CRM, ERP, and Microsoft Office applications.

Our Culture

We build strong relationships - with teammates, partners, and customers
We take pride in knowing every product we build serves the purpose of protecting lives
We listen actively, coach frequently, and own our results
We foster innovation, value curiosity, and believe that experimentation is part of growth
We create a welcoming and inclusive space where everyone belongs
We take ownership of our work - quality and safety are at the core of what we do

Benefits That Matter

Employee Ownership Program – You’re not just an employee - you’re an owner. We share success together.
Competitive health, dental, and vision plans
401(k) with company match
Generous paid time off and holidays
Continuous learning and development opportunities
Financial Wellness programs including complimentary Certified Financial Planner sessions
Recognition programs that celebrate individual and team wins
A mission-driven team that supports life-saving outcomes, every day

Location

This is a full-time position, on-site at our Manufacturing Facility located in Hazelwood, MO.

Ready to Apply?

Ready to make a real impact? If you’re driven, curious, and excited to grow with a team that’s changing the world - and where you’re not just an employee but an owner - we want you on board!

Join us, and let’s create safer environments together - making a global difference you’ll be proud to own.

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