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Receiving Associate II
Sonepar
Syracuse, NY
- $18 USD / hour
Professional and personal development programs
Added just now
Associate Director, Policy
Social Finance
Washington, DC
The ideal candidate brings a strong understanding of the federal policymaking process, excellent writing and analytical skills, and experience engaging policymakers and diverse external…
Added 1 min ago
IT Field Solutions Engineer II
Meriton
Columbus, OH
Added 1 min ago
IT Field Solutions Engineer II
Meriton
Hillside, IL
Added 1 min ago
Senior Associate Production Performance Engineer
Lafayette, IN
The Large Power Systems Division currently has an opening for a Senior Associate Performance Engineer in the Production Performance team located in Lafayette, IN. In this role you will…
Added 1 min ago
Senior Director, Investigator Grants
Precision Medicine Group
Remote, United States
…accountable for the overall integration of the site payment process within the Clinical Trial Management System (CTMS). As a partner to Clinical Operations, Project Management, Site…
Added 1 min ago
Warehouse Associate - Washroom Operator
Cintas
Nampa, ID
Cintas is seeking a Warehouse Associate – Washroom Operator to support the Rental Division. The Washroom Operator is responsible for safely and accurately loading and unloading customer…
Added 1 min ago
Actuarial Manager
BlueCross and BlueShield of South Carolina
Columbia, SC
…calculations. Strong analytical, problem solving, and model development skills. Ability to handle confidential or sensitive information with…
Added 2 mins ago
Mortgage - Loan Officer
Lennar Mortgage LLC
Tulsa, OK
…on mortgage products, and seamlessly facilitating the loan process in adherence to the Lennar Mortgage roadmap. Your presence in the field ensures personalized and hands-on support for…
Added 2 mins ago
Mortgage - Loan Officer
Lennar Mortgage LLC
Alpharetta, GA
…on mortgage products, and seamlessly facilitating the loan process in adherence to the Lennar Mortgage roadmap. Your presence in the field ensures personalized and hands-on support for…
Added 2 mins ago
Operation Specialist
Faith Technologies, Inc.
Monroe, LA · Menasha, WI
Enter and route LNTP documentation while the process remains applicable.
Added 3 mins ago
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Esthetician / Laser Associate
REMOVERY LLC
Chicago, IL, IL
- $28 to $32 USD / hour
As an Esthetician/Laser Associate you are the to the go-to laser expert in this studio. Your responsibilities include administering safe laser treatments, educating clients on the removal…
Added 3 mins ago
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Retail Sales Associate
Anaheim Ducks Hockey Club, LLC
United States
- $20 USD / hour
…guest experience at a concert, support business growth and development, work behind-the-scenes during an Anaheim Ducks game, or anything in-between, this is your opportunity to start the…
Added 4 mins ago
SO
Solid Waste Engineer
State of Idaho
Boise, ID
- $30 to $40.1 USD / hour
Selection Process: Resumes will be screened based on the criteria outlined in this announcement. A select number of candidates who have demonstrated that they meet the MINIMUM…
Added 4 mins ago
SO
Graphic Designer - DO
State of Idaho
Boise, ID
- $27.12 to $28.94 USD / hour
…leave, retirement benefits, health insurance, professional development opportunities, and the chance to contribute to programs that serve Idaho communities. Benefits…
Added 5 mins ago
Associate Director, Marketing Swine Technology
Intervet Inc. USA
KS
The Associate Director, Marketing Swine Technology will establish the strategy for swine technology solutions offered by our company to swine customers. This role is responsible for the…
Added 5 mins ago
Assoc. Dir, Content Delivery
Merck Sharp & Dohme LLC
PA
The Associate Director, Content Delivery Lead, oversees the end-to-end service across the Content Hub and Digital Production & Publishing model (collectively known as the Content Delivery…
Added 5 mins ago
Associate Technician, Operations (Night Shift)
Merck Sharp & Dohme LLC
NC
The VMF (Vaccine Manufacturing Facility) Associate Production Technician is an excellent entry-level opportunity for recent university graduates or experienced individuals that are…
Added 5 mins ago
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Material and Inventory Associate
Eaton Corporation
AB, CA
- $26 to $28 USD / hour
Eaton’s ES AMER PCS division is currently seeking a Material and Inventory Associate. Eaton's Calgary, Alberta site is a central hub for our electrical sector and is one of six Eaton…
Added 6 mins ago
SO
IT Manager II - Application Development
State of Idaho
Boise, ID
- $41.43 to $44.02 USD / hour
…success! Information Technology Services is seeking an Application Development Manager (Information Technology Manager Level II) to lead a team of software engineers responsible for…
Added 6 mins ago
SO
Business Services Specialist
State of Idaho
Twin Falls, ID
- $25.52 USD / hour
Supports business outreach strategies through labor market consultation, training coordination, and development and delivery of customized employer services
Added 6 mins ago
SO
Transportation Technician Senior, Highway Construction Design
State of Idaho
Caldwell, ID
- $26.43 to $27.82 USD / hour
This is a career that provides an opportunity to be a part of a variety of public infrastructure development projects in a region that has a rapidly changing landscape. With ITD’s…
Added 6 mins ago
SO
Transportation Technician Senior, Highway Construction Design
State of Idaho
Boise, ID
- $26.43 to $27.82 USD / hour
This is a career that provides an opportunity to be a part of a variety of public infrastructure development projects in a region that has a rapidly changing landscape. With ITD’s…
Added 6 mins ago
SO
Trainer, Associate
State of Idaho
Lewiston, ID
- $22.66 to $25.5 USD / hour
Idaho Transportation Department (ITD) currently has an opening for a Trainer, Associate in our District 2, Lewiston office. This position will create and present specialized training to…
Added 6 mins ago
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Associate, Employee Experience and Employee Listening
American Red Cross
Statewide, DC
- $85,000 to $95,000 USD / year
Seeking a strategic, people-centered Associate, Employee Experience (EX) and Employee Listening to help enhance the employee journey at the American Red Cross. This role supports the…

Potter Global Technologies

Customer Service Representative

Hazelwood, MO, United States

$22 to $25 USD / hour

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Job details

Pay: $22 to $25 USD / hour
Apply by: Dec 31, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

Join Us as a Customer Service Representative – Fire Safety at Potter Global Technologies

At Potter Global Technologies, we’ve been protecting lives around the world for over 125 years - and we’re just getting started. We’re a global leader in life safety solutions, committed to saving lives through innovative technology and trusted partnerships.

Our vision is for our customers to know us globally as their innovative, easy-to-do-business-with, best-in-class life-safety product partner. And our mission? With a passion for creating safer environments worldwide, our mission is to provide our customers with a team of real people that connect them with reliable expertise in life safety applications.

If you're inspired by purpose, energized by collaboration, and thrive in an environment of feedback, ownership, and experimentation - you’ll feel at home here.

As a Customer Service Representative – Fire Safety, you will support Potter Global Technologies’ Fire Safety business unit by processing customer orders, responding to inquiries, and resolving issues in a timely and professional manner. The role works closely with sales, operations, and other internal teams to ensure orders are handled accurately, customer needs are met, and a positive customer experience is maintained. Ready to bring your customer service skills to the next level? Join us and apply today!

What You’ll Do

Enter, verify, and manage customer orders, ensuring accuracy, appropriate pricing, and timely processing.
Deliver prompt, professional customer support through phone, email, and follow-up communications.
Respond to customer inquiries, provide product recommendations, and identify opportunities to support additional customer needs.
Maintain accurate order documentation, customer records, and correspondence with strong attention to detail.
Partner with Regional Sales Managers and sales teams to provide product information and support timely customer responses.
Process customer returns efficiently and professionally resolve escalated issues to ensure customer satisfaction.
Coordinate customer communications, including order updates, follow-ups, and proactive outreach.
Collaborate with cross-functional teams, including sales, finance, and operations, to ensure seamless service and order fulfillment.
Support marketing initiatives, including the maintenance and distribution of regional mailing lists, as needed.
Ensure all communications align with company standards, policies, and compliance requirements.
Build and maintain positive customer relationships through responsive, accurate, and professional service.
Perform other duties and responsibilities as assigned.

Qualifications

What You Bring

Experience That Drives Success

High school diploma required; associate's or bachelor's degree preferred.
1+ year of experience in customer service, order management, inside sales support, or a related field preferred.

Key Strengths & Skills

Strong customer service, problem-solving, and conflict resolution skills, with the ability to address customer needs professionally and effectively.
Excellent verbal and written communication skills, with a commitment to providing clear and responsive customer support.
Strong organizational skills and attention to detail, ensuring accuracy in order processing and customer interactions.
Proven ability to manage multiple priorities, meet deadlines, and adapt to changing business needs.
Sound judgment and decision-making skills, with the ability to identify solutions and escalate issues when appropriate.
Proficiency with standard business systems and software, including CRM, ERP, and Microsoft Office applications.

Our Culture

We build strong relationships - with teammates, partners, and customers
We take pride in knowing every product we build serves the purpose of protecting lives
We listen actively, coach frequently, and own our results
We foster innovation, value curiosity, and believe that experimentation is part of growth
We create a welcoming and inclusive space where everyone belongs
We take ownership of our work - quality and safety are at the core of what we do

Benefits That Matter

Employee Ownership Program – You’re not just an employee - you’re an owner. We share success together.
Competitive health, dental, and vision plans
401(k) with company match
Generous paid time off and holidays
Continuous learning and development opportunities
Financial Wellness programs including complimentary Certified Financial Planner sessions
Recognition programs that celebrate individual and team wins
A mission-driven team that supports life-saving outcomes, every day

Location

This is a full-time position, on-site at our Manufacturing Facility located in Hazelwood, MO.

Ready to Apply?

Ready to make a real impact? If you’re driven, curious, and excited to grow with a team that’s changing the world - and where you’re not just an employee but an owner - we want you on board!

Join us, and let’s create safer environments together - making a global difference you’ll be proud to own.

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