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Registered Nurse (RN) - Med/Surg Float Pool
Fairview Health Services
Minneapolis, MN
New Grad Residency: The Nurse Residency Program is designed to bridge the gap between academia and real-world clinical practice as new grad/novice nurses make transition from nursing school…
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VP Sales, Media
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Remote, United States
- $117,500 to $200,000 USD / year
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Added 1 min ago
YO
Sports Management Intern
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- $15 USD / hour
Practical experience in sports management, program development, and operations.
Added 1 min ago
IT Field Solutions Engineer II
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…by taking direct field cases, shadowing current support, and learning the real demand, then grow into owning complex field cases as repeatable patterns emerge. This role works side by side…
Added 1 min ago
Transportation Analyst
Lafayette, IN
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M6
Executive Administrative Intern
Morgan 6
Charleston
- $7.25 to $12 USD / hour
…learn how areas such as Human Resources, Finance, Business Development, and Operations work together to support the business. This is a flexible, hands-on learning opportunity - not a…
Added 2 mins ago
ACCOUNTANT - On Site, Branchburg, NJ
Financial Resources Federal Credit Union Inc
Branchburg, NJ
Opportunities for career advancement with continuous learning and development
Added 2 mins ago
EE
Part-Time Assistant Property Manager, PV Columbia, MD, 25 to 30 hours/week
ERES1 Enterprise Residential LLC
United States
- $21.2 to $24.66 USD / hour
- Part-time
…appropriately, and courteously with residents, associates, management and guests to ensure that all areas of concern are addressed promptly and…
Added 3 mins ago
Warehouse Lead
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School-Age Childcare Staff – After School
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Las Vegas, NM
- $12 to $16 USD / hour
Healthy Kids Programs is hiring School-Age Childcare Staff for our After School Program at Los Ninos and Sierra Vista Elementary Schools for the 2026–2027 school year.
Added 3 mins ago
CA
Manager of In-Home Service
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- $90,000 to $95,000 USD / year
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Teacher in Training
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Diverse career pathways, mobility up and across our national network, and ongoing professional and leadership development.
Added 4 mins ago
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Team Counselor - Mobile
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- $22.01 USD / hour
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Senior Engineering Manager, DC Buying
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Growth-Obsessed Culture: We believe in continuous learning. Every employee receives an annual professional development budget to master new skills and grow their career at Afresh.
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Lead Continuous Improvement Specialist, Standards and Strategic Initiatives
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Partner with Training, Operations, and project teams to build practical communication, learning, and reinforcement plans.
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Float Phlebotomist / Administrative Assistant (Easton Office)
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Park Hill School District Superintendent
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Program Manager, College and Career Readiness
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Boise, ID
- $40 to $43 USD / hour
The Program Manager leads the development, implementation, and management of the federally funded Career Pathways Exploration Grant; develops training and resources for the Idaho Career…
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Clinical Research Coordinator II
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- $25 to $30 USD / hour
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Business Services Specialist
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- $25.52 USD / hour
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Associate, Employee Experience and Employee Listening
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- $85,000 to $95,000 USD / year
…insights. Reporting to the Manager, Talent and Organizational Development, the Associate partners with HR colleagues and business stakeholders to execute employee experience survey programs…
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Principal Architect
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Director, AI & Machine Learning
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Potter Global Technologies

Customer Service Representative

Hazelwood, MO, United States

$22 to $25 USD / hour

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Job details

Pay: $22 to $25 USD / hour
Apply by: Dec 31, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

Join Us as a Customer Service Representative – Fire Safety at Potter Global Technologies

At Potter Global Technologies, we’ve been protecting lives around the world for over 125 years - and we’re just getting started. We’re a global leader in life safety solutions, committed to saving lives through innovative technology and trusted partnerships.

Our vision is for our customers to know us globally as their innovative, easy-to-do-business-with, best-in-class life-safety product partner. And our mission? With a passion for creating safer environments worldwide, our mission is to provide our customers with a team of real people that connect them with reliable expertise in life safety applications.

If you're inspired by purpose, energized by collaboration, and thrive in an environment of feedback, ownership, and experimentation - you’ll feel at home here.

As a Customer Service Representative – Fire Safety, you will support Potter Global Technologies’ Fire Safety business unit by processing customer orders, responding to inquiries, and resolving issues in a timely and professional manner. The role works closely with sales, operations, and other internal teams to ensure orders are handled accurately, customer needs are met, and a positive customer experience is maintained. Ready to bring your customer service skills to the next level? Join us and apply today!

What You’ll Do

Enter, verify, and manage customer orders, ensuring accuracy, appropriate pricing, and timely processing.
Deliver prompt, professional customer support through phone, email, and follow-up communications.
Respond to customer inquiries, provide product recommendations, and identify opportunities to support additional customer needs.
Maintain accurate order documentation, customer records, and correspondence with strong attention to detail.
Partner with Regional Sales Managers and sales teams to provide product information and support timely customer responses.
Process customer returns efficiently and professionally resolve escalated issues to ensure customer satisfaction.
Coordinate customer communications, including order updates, follow-ups, and proactive outreach.
Collaborate with cross-functional teams, including sales, finance, and operations, to ensure seamless service and order fulfillment.
Support marketing initiatives, including the maintenance and distribution of regional mailing lists, as needed.
Ensure all communications align with company standards, policies, and compliance requirements.
Build and maintain positive customer relationships through responsive, accurate, and professional service.
Perform other duties and responsibilities as assigned.

Qualifications

What You Bring

Experience That Drives Success

High school diploma required; associate's or bachelor's degree preferred.
1+ year of experience in customer service, order management, inside sales support, or a related field preferred.

Key Strengths & Skills

Strong customer service, problem-solving, and conflict resolution skills, with the ability to address customer needs professionally and effectively.
Excellent verbal and written communication skills, with a commitment to providing clear and responsive customer support.
Strong organizational skills and attention to detail, ensuring accuracy in order processing and customer interactions.
Proven ability to manage multiple priorities, meet deadlines, and adapt to changing business needs.
Sound judgment and decision-making skills, with the ability to identify solutions and escalate issues when appropriate.
Proficiency with standard business systems and software, including CRM, ERP, and Microsoft Office applications.

Our Culture

We build strong relationships - with teammates, partners, and customers
We take pride in knowing every product we build serves the purpose of protecting lives
We listen actively, coach frequently, and own our results
We foster innovation, value curiosity, and believe that experimentation is part of growth
We create a welcoming and inclusive space where everyone belongs
We take ownership of our work - quality and safety are at the core of what we do

Benefits That Matter

Employee Ownership Program – You’re not just an employee - you’re an owner. We share success together.
Competitive health, dental, and vision plans
401(k) with company match
Generous paid time off and holidays
Continuous learning and development opportunities
Financial Wellness programs including complimentary Certified Financial Planner sessions
Recognition programs that celebrate individual and team wins
A mission-driven team that supports life-saving outcomes, every day

Location

This is a full-time position, on-site at our Manufacturing Facility located in Hazelwood, MO.

Ready to Apply?

Ready to make a real impact? If you’re driven, curious, and excited to grow with a team that’s changing the world - and where you’re not just an employee but an owner - we want you on board!

Join us, and let’s create safer environments together - making a global difference you’ll be proud to own.

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