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Senior Facilities Project/Program Manager
PotomacWave
Washington, DC
- $100,000 to $150,000 USD / year
PotomacWave is looking for a Senior Facilities Project/Program Manager to join our team supporting a Federal client in Washington, DC. The individual supporting this position will provide…
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(1119604) Lead Software Engineer - Emerging Technologies
Diversified Services Network, Inc.
Chicago, IL · Peoria, IL · Irving, TX · Broomfield, CO
- $140,000 to $145,000 USD / year
The Lead Software Engineer in the Emerging Technology group is a hands-on technical leader who designs, builds, pilots, and scales next-generation software solutions that apply emerging…
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Project Botanist
SWCA Environmental Consultants
Half Moon Bay, CA
- $85,662.72 to $110,323.2 USD / year
SWCA Environmental Consultants is seeking a Project Botanist to join our Natural Resources Program in Half Moon Bay, California. In this role, you will support a variety of natural…
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Staff Level Biologist -Monitor
SWCA Environmental Consultants
Santa Cruz, CA
- $25.58 to $37.44 USD / hour
Depending on project needs, this position may require significant field presence to support biological monitoring activities and construction compliance efforts throughout the region. You…
Added 1 min ago
Infrastructure Specialist 3
State of Ohio
Columbus, OH
Participates in &/or provides technical IT assistance to achieve project tasks/meet deadlines;
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Operations Portfolio Project Manager
Roche
Tucson, AZ
You will create, coordinate, and maintain integrated project plans in the Project & Portfolio Management Tool (PPM), managing project team information to support decision making, critical…
Added 1 min ago
Sr. Manager, Domain Design
Hub International Limited
Chicago, IL
…services, personal insurance, retirement, and private wealth management products and services. With over $5 billion in revenue and almost 20,000 employees in 600 offices throughout North…
Added 1 min ago
Privilege Access Management Engineer
Hub International Limited
Chicago, IL
Assist in planning, organizing, and executing multiple responsibilities to achieve project goals and provide technical leadership to move operational projects to completion.
Added 1 min ago
Identity Access Management Architect
Hub International Limited
Chicago, IL
We are seeking an experienced IAM Architect to design, build, and evolve our enterprise Identity and Access Management (IAM) program. This role oversees and drives the IAM architectural…
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M&A IT Systems Analyst
Hub International Limited
Chicago, IL
Serves as technical subject matter expert of project team assigned to acquisition
Added 1 min ago
BMS Conversion Lead, Specialty Lines
Hub International Limited
Chicago, IL
As the technical lead, you will define the engineering approaches, tooling, and standards used across SPG’s AIM and Imageright migration program. You will mentor a team of engineers, own…
Added 1 min ago
Quality Engineer II
Hub International Limited
Chicago, IL
…services, personal insurance, retirement, and private wealth management products and services. With over $5 billion in revenue and almost 20,000 employees in 600 offices throughout North…
Added 1 min ago
Account Manager, Commercial Lines
HK Hub International Midwest Limited
Tulsa, OK
Project Management – Ability to lead and contribute team and adhere to deadlines
Added 2 mins ago
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Health and Safety Officer
Na Ali'i Consulting & Sales, LLC.
San Diego, CA · Honolulu, HI · Denver, CO · Arlington, VA
- $100,000 to $120,000 USD / year
Strong technical writing, analytical, and communication skills, and the ability to write project work plans, health and safety plans, etc.
Added 2 mins ago
Sr. Propulsion Systems Engineer
Blue Canyon Technologies
Lafayette, CO
Collaborate closely with technical program leads across diverse domain expertise
Added 2 mins ago
Life Sciences Program Manager
LILT
Remote, United States
…localization and making information accessible to all. The Team spans project management, customer onboarding and program management, quality, and talent management, working with some of…
Added 2 mins ago
Director of Water Pollution Control
Town of Branford.
Branford, CT
Develops and maintains a long-range facilities plan, an asset management program (including collection system condition assessment and inflow/infiltration reduction), and a multi-year…
Added 2 mins ago
Site Quality Engineer - Senior
Cummins Talent Acquisition
Columbus, IN
As a trusted quality leader and technical resource, you will collaborate across engineering, manufacturing, and program teams to support product launches, change management activities,…
Added 3 mins ago
SCA - Electronic Technician, FAA
Parsons Government Services Inc.
TX · VT · WY · AZ · DC · AR · CA · TN · VA · ND · UT · MI · CO · AK · MN · CT · KS · MO · MS · DE · MT · NE · NH · GA · NM · NJ · NC · NY · HI · NV · OH · WV · OK · ID · IL · OR · PA · IN · IA · LA · ME · MD · FL · SC · MA · AL · KY · WA · SD · WI
The Federal Aviation Administration (FAA) awarded the Technical Support Services Contract 5 (T5) to Parsons in April 2023. Parsons is the prime contractor. This $1.8+ billion contract has a…
Added 3 mins ago
Software Specialist 3 - Business Architecture Analyst - Gateway Hudson Tunnel Project
Parsons Transportation Group
NJ · NY
· Experience with capital-program systems such as Kahua or Primavera P6, or with other asset management systems.
Added 3 mins ago
Field Project Manager - Traffic Incident Management Specialist
Parsons Transportation Group
VA
We're now hiring Traffic Incident Management Specialists to be part of a strong local team that works on innovative, practical solutions that enhance the safety of our state.
Added 4 mins ago
Senior Technical Program Manager, Corporate Builds
Nebius
United States
…leadership and stakeholders. This role requires a combination of technical understanding, strategic thinking, strong program management, and the ability to bring diverse teams together to…
Added 4 mins ago
Systems Engineer 6 (QKS - 095)
SageCor Solutions
Annapolis Junction, MD
Demonstrated senior-level experience leading complex systems engineering initiatives, including technical oversight, project planning, schedule management, and coordination of…
Added 4 mins ago
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Management Analyst
Tohono O'odham Nation Healthcare
Sells, AZ
- From $89,891.36 USD / year
Advises managers and program officials on management policies and procedures, including accomplishing work per established requirements.
Added 4 mins ago
JJ
Faculty, Construction Management
Joliet Junior College
United States
- $63,770 to $113,632 USD / year
2. Possess advanced knowledge and experience in civil construction materials, structures, costing, estimating, scheduling and project management.

Potter Global Technologies

Application Support Specialist

Hazelwood, MO, United States

$70,000 to $85,000 USD / year

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Job details

Pay: $70,000 to $85,000 USD / year
Posting language: English
Posted: Nov 4, 2026

Original job description

Join Us as an Application Support Specialist at Potter Global Technologies

At Potter Global Technologies, we’ve been protecting lives around the world for over 125 years - and we’re just getting started. We’re a global leader in life safety solutions, committed to saving lives through innovative technology and trusted partnerships.

Our vision is for our customers to know us globally as their innovative, easy-to-do-business-with, best-in-class life-safety product partner. And our mission? With a passion for creating safer environments worldwide, our mission is to provide our customers with a team of real people that connect them with reliable expertise in life safety applications.

If you're inspired by purpose, energized by collaboration, and thrive in an environment of feedback, ownership, and experimentation - you’ll feel at home here.

As an Applications Support Specialist, you will provide technical support for business applications used across office and manufacturing operations, ensuring employees have the tools and access they need to work efficiently. In this role, you will troubleshoot software issues, assist users with application access and functionality, and partner with external support providers to resolve more complex technical challenges. Success in this position requires strong problem-solving abilities, effective communication skills, and a commitment to delivering exceptional customer service and support. Ready to make an impact? Apply now and help support the technology that keeps our business running smoothly.

What You’ll Do

Provide end-user support for business-critical applications, including Microsoft 365, SolidWorks, customer relationship management (CRM) systems, DocuWare, Epicor, and applications hosted through Internet Information Services (IIS), ensuring a seamless user experience across the organization.
Research, diagnose, and resolve application-related issues, collaborating with internal IT teams and external support providers to deliver timely and effective solutions.
Assist users with remote access, application connectivity, and system access challenges to minimize downtime and maximize productivity.
Support software running on handheld devices, including barcode scanners used within manufacturing environments, to ensure operational continuity.
Communicate technical concepts, troubleshooting steps, and resolutions in a clear and user-friendly manner to individuals with varying levels of technical expertise.
Maintain accurate documentation of support requests, troubleshooting activities, resolutions, and recurring issues to enhance support efficiency and strengthen the organization's knowledge base.
Effectively prioritize support requests and assigned tasks based on business impact, urgency, and established deadlines.
Proactively keep managers and end users informed of progress, service interruptions, and any issues that may impact timelines or business operations.
Handle sensitive documents and confidential information with a high level of discretion and in accordance with company policies and compliance requirements.
Take on additional responsibilities as needed to support team goals and project milestones.

Qualifications

What You Bring

Experience That Drives Success

Bachelor’s degree in Computer Science, Computer Information Systems, Management Information Systems, or a related field, or an equivalent combination of education and relevant work experience.
Minimum of two years of experience in a corporate help desk, technical support, or application support environment.
Working knowledge of Microsoft 365 applications, including Word, Excel, PowerPoint, and Outlook.
Strong troubleshooting and problem-solving skills, with the ability to research application issues, identify root causes, and implement effective solutions.
Experience supporting enterprise resource planning (ERP) systems, such as Epicor, Sage, or Oracle. (preferred)
Experience supporting SolidWorks, CRM platforms, DocuWare, or applications hosted through Internet Information Services (IIS). (preferred)
Familiarity with web technologies, including HTML5, CSS3, Bootstrap, PHP, and JavaScript. (preferred)
Experience writing, analyzing, or troubleshooting SQL queries. (preferred)
Microsoft Office certifications in Word, Excel, PowerPoint, or Outlook. (preferred)
Experience supporting barcode scanners or other handheld devices within a manufacturing environment. (preferred)

Key Strengths & Skills

Demonstrates integrity, professionalism, and discretion when handling sensitive and confidential information.
Excellent verbal and written communication skills, with the ability to effectively interact with users and stakeholders across all levels of the organization.
Strong troubleshooting and problem-solving skills, with the ability to research issues, identify root causes, and implement effective solutions.
Exceptional customer service skills, maintaining a patient, professional, and user-focused approach when providing support.
Proven ability to manage multiple projects and competing priorities simultaneously while meeting deadlines in a fast-paced environment.
Self-motivated with a bias for action, strong sense of urgency, and excellent time management skills.
Ability to work collaboratively across teams and build positive working relationships with colleagues and stakeholders.
Strong attention to detail and commitment to accuracy, quality, and continuous improvement.
Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.

Our Culture

We build strong relationships - with teammates, partners, and customers
We take pride in knowing every product we build serves the purpose of protecting lives
We listen actively, coach frequently, and own our results
We foster innovation, value curiosity, and believe that experimentation is part of growth
We create a welcoming and inclusive space where everyone belongs
We take ownership of our work - quality and safety are at the core of what we do

Benefits That Matter

Employee Ownership Program – You’re not just an employee - you’re an owner. We share success together.
Competitive health, dental, and vision plans
401(k) with company match
Generous paid time off and holidays
Continuous learning and development opportunities
Financial Wellness programs including complimentary Certified Financial Planner sessions
Recognition programs that celebrate individual and team wins
A mission-driven team that supports life-saving outcomes, every day

Location

This is a full-time position, on-site at our Manufacturing Facility located in Hazelwood, MO.

Ready to Apply?

Ready to make a real impact? If you’re driven, curious, and excited to grow with a team that’s changing the world - and where you’re not just an employee but an owner - we want you on board!

Join us, and let’s create safer environments together - making a global difference you’ll be proud to own.

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