Sales Representative

Sales Representative

About Potomac Floral Wholesale Become part of our thriving team at Potomac Floral Wholesale! We supply high-quality fresh flowers, plants, and floral supplies throughout the Mid-Atlantic region, pairing exceptional products with industry expertise and outstanding service to floral professionals. As we continue to grow, we are seeking an enthusiastic, results-driven Inside Sales Representative to reach new customers, strengthen existing relationships, and contribute to our ongoing success. This is an exciting opportunity for someone who is passionate about the floral industry, enjoys building relationships, and thrives in a fast-paced, team-oriented environment where effort, initiative, and performance are rewarded.

Position Overview As an Inside Sales Representative, you will develop new business, manage customer accounts, and grow sales through phone and email. You will serve as a trusted partner to customers by understanding their needs, recommending products, and ensuring a seamless experience from order placement through fulfillment. The ideal candidate is customer-focused, highly organized, and motivated to build long-term relationships while achieving sales goals.

Key Responsibilities

• Develop and maintain relationships with existing and prospective customers.
• Identify and pursue new sales opportunities through outbound calls, email outreach, and follow-up on inbound inquiries to grow PFW's customer base and market presence.
• Manage customer accounts through regular phone and email follow-up, order support, and account planning.
• Respond to customer inquiries by phone and email, understand customer needs, recommend products, assist with order-related requests, and help process inside sales.
• Monitor inventory availability and work closely with the purchasing and warehouse teams to meet customer requirements.
• Coordinate with warehouse operations, buyers, customer service, and delivery teams to ensure accurate and timely order fulfillment.
• Stay informed about industry trends, seasonal product availability, market conditions, and customer preferences.
• Meet and exceed sales goals through proactive account management, prospecting, and customer retention efforts.

Qualifications

• Previous inside sales, account management, customer service, or floral industry experience preferred.
• Strong communication and interpersonal skills with the motivation to build rapport and trust with customers.
• Ability to conduct effective sales conversations in person, by phone, and through email.
• Self-starter, goal-oriented, and results-driven.
• Ability to manage multiple customer accounts, priorities, and follow-up activities simultaneously.
• Strong organizational skills and attention to detail.
• Ability to work collaboratively across departments to support customer needs and ensure timely order fulfillment.
• Knowledge of fresh flowers, floral supplies, and industry practices preferred.
• Proficiency with Microsoft Office and other business software applications.

What We Offer

• Competitive compensation
• Comprehensive health benefits.
• 401(k) with company match.
• Employee discount.
• Paid time off and company holidays.
• A supportive, team-oriented work environment.
• Opportunities for professional growth and advancement.
• The chance to work with premium floral products and serve a diverse customer base throughout the region.

To Apply Please submit your resume and salary requirements for consideration.