Jobs in the United States

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Added 1 min ago
AA
Front Desk Manager
AIRE Ancient Baths
Chicago
- $75,000 USD / year
As the Front Desk Manager, you will be the guiding force of our Chicago Front Desk Team, embodying AIRE's Principles of Service Excellence. Your leadership will ignite a culture of…
Added 2 mins ago
2027 Summer Internship Program - Software Engineer
CareSource Management Services LLC
Remote, United States
…vary by assignment. We offer a 12-week, paid summer internship program for college students who want to separate themselves from the pack. This is an exciting opportunity to obtain…
Added 3 mins ago
Supervisor, Ticketing
Saint Louis Zoo
Saint Louis, MO
Directly Reports to: Assistant Manager of Ticketing
Added 3 mins ago
Retail Print Manager
The ODP Group
Owensboro, KY
As a Retail Print Manager at Office Depot you will play a pivotal role in driving print sales and service growth within our high print volume store. Your enthusiasm and expertise in print…
Added 4 mins ago
Manager, Network Services
DRiV
Skokie, IL
The Manager, Network Services is the technical service owner and operational leader for DRiV’s enterprise network, data-center fabric, network security operations, DNS/DHCP, remote…
Added 5 mins ago
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Assistant Manager, Customer Experience and Events
Nestle Operational Services Worldwide SA
New York, NY
- $65,000 to $75,000 USD / year
Support the Senior Boutique Manager in daily boutique leadership, coaching team members and reinforcing sales, service and operational standards.
Added 6 mins ago
J
Store Manager, Levis®, Dallas Galleria, Dallas TX
Dallas, TX
- $56,300 to $93,800 USD / year
Operational Excellence: Manage inventory, payroll, employee relations, store operations and visual merchandising.
Added 6 mins ago
FINANCE MANAGER
Compass Group, North America
Des Moines, IA
…matter and owns a stake in our success, delivering hospitality…
Added 7 mins ago
Division Operations Manager (West Market)
Pediatrix
Remote, United States
Division Operations Manager to drive practice performance, operational excellence, and sustainable growth across our West Market. In this high-impact role, you'll partner with practice and…
Added 9 mins ago
V
ERS-NETA Electrical Testing Technician, Reno, NV - SIGN-ON UP TO $10K
Vertiv
Reno, NV
- Up to $90 USD / hour
Generous daily rate for out-of-town assignments + travel bonus program
Added 10 mins ago
NT
Maintenance Specialist (full-time/2080 hours/year) @ Northwood Tech Superior Campus
Northwood Technical College
Superior, WI
- $24.65 USD / hour
- Full-time
Under the direction and supervision of the Facility Maintenance Manager, the Maintenance Specialist performs a variety of tasks required to maintain a clean and safe campus environment. The…
Added 10 mins ago
Supervisor, Production
Southwire Company LLC
Florence, AL
Supervisor, Operations coordinates and supervises the daily operational activities of a production or technical team to ensure the safe, efficient, and high-quality completion of work.…
Added 11 mins ago
Program Operations Analyst - Surgical Services
University of Washington
Remote, United States
The position coordinates assigned program activities, organizes and analyzes operational information, supports business-case development, maintains documentation, prepares reports and…
Added 11 mins ago
Environmental Educator, Trailer Driver, FT
Georgia Aquarium
Atlanta, GA
Maintain education trailer by conducting safety inspections, maintaining program equipment and materials, addressing maintenance needs, and communicating safety concerns and operational…
Added 12 mins ago
Project Lead, Army PM IS&A
The MITRE Corporation
Aberdeen, MD
The Army Multi-Domain ISR Operations and Systems (N212) department, part of MITRE’s Army Program Division within MITRE National Security, is dedicated to advancing the Army’s capabilities…
Added 13 mins ago
GL
Hospice Clinical Manager
Goodwin Living
Alexandria, Falls Church, McLean, VA
- $50 to $52 USD / hour
This position provides leadership, operational and clinical support to the hospice team.
Added 15 mins ago
RC
Operations Manager
Raising Cane's
Flowood, MS
- $21.5 USD / hour
The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading operational excellence of the Restaurant and upholding Raising Cane’s standards and culture in all…
Added 16 mins ago
District Manager
Potbelly
Grandville, MI
Must have a Contributor Level Balanced Scorecard · Must have the ability/stamina to work a minimum of 50 hours a week
Added 17 mins ago
General Manager Trainee
Winter Services Inc
Kenosha, WI
As a General Manager Trainee, you’ll develop the skills needed to lead teams, manage projects, build client relationships, and drive operational excellence. This program provides a strong…
Added 18 mins ago
Manager Medical Engineering
SAH Brown University Health Fall River
United States
Reporting to the Director of Medical Engineering, provides operational and technical leadership for the medical equipment management program at the assigned entity or entities and/or site…
Added 19 mins ago
Up to $2,500* Sign-On Bonus Opportunity! Insurance Sales Store Manager
Freeway Insurance Services America, LLC
Lancaster, PA
Executes all aspects of Store Operational Excellence (SOE)
Added 19 mins ago
General Manager (Site Leader)
Tidal Wave Management LLC
Morristown, TN
Our goal is to redefine the car wash industry through innovation, exceptional service, operational excellence, and an unwavering commitment to our people.
Added 19 mins ago
General Manager (Site Leader)
Tidal Wave Management LLC
Macon, GA
Our goal is to redefine the car wash industry through innovation, exceptional service, operational excellence, and an unwavering commitment to our people.
Added 20 mins ago
HL
Assignment Coordinator
Hayes Locums
Fort Lauderdale, FL
- $27.88 USD / hour
…provider satisfaction, assignment continuity, and client service…
Added 21 mins ago
WS
(USA) Store Manager - Supercenter
Wal-Mart Stores East, LP
FL
- $110,000 to $170,000 USD / year
…maintaining quality assurance standards overseeing safety and operational reviews developing andimplementing action plans to correct deficiencies and providing direction and guidance on…

Potbelly

District Manager

Grandville, MI, United States

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Job details

Experience: At least 5 years of proven leadership experience, managing multiple units preferably within a rapidly growing retail or restaurant organization.
Working hours: 50 hours a week
Posting language: English
Posted: Nov 12, 2026

Original job description

$80,000 - $90,000 base salary range + bonus potential based on location, skills and qualifications. Compensation offered is subject to local wage and hour laws.

GENERAL DESCRIPTION

Leads and behaves according to Potbelly Values and upholds the Potbelly Way. The District Manager provides leadership, coaching, and direction to the shops through people development. He or she will be responsible for up to 8 locations on average, depending on the market. Leads to improve shop operations and to maximize the long-term sales and profit of each shop. The DM will plan and set goals for each shop, monitor the progress of goals (Sales, Profits, customer metrics, Turnover, Food Cost) and hold employees accountable for delivering results through coaching. Follows the Playbook and standard Potbelly Operating Procedures with main areas of focus including but not limited to:

What’s In It For You**:

Competitive pay with performance-based annual raises!
Medical, Dental & Vision Insurance
Domestic Partnership Benefits
Paid Parental Leave
FSA and HSA with Employer Contribution
Commuter Benefit Program
Retirement Savings 401(k) with company match
Employee Assistance Program
Paid Time Off
Discount Program
Flexible Work Schedule
Career growth opportunities

**If hired, you must meet and maintain all eligibility requirements to qualify**

FOCUS

People

Must ensure each shop has a great General Manager.
Continuously develop and train General Managers to the next level.
Must develop bench at every level from Shift Leader to District Manager.
Coach and develop General Managers on: Staffing, Scheduling, Turnover, Employee Satisfaction, Performance Management, Training and Orientation, Communication, Rewards and Recognition and Administration.
40% of time must be spent on executing the People Plan and Coaching teams
Coach General Managers on conducting and implementing performance reviews and development plans.
Conduct performance reviews and provide continuous feedback and development. Hold team accountable.
Build strong teams. Identify staffing needs. Participate in recruiting, selecting, development and placement of all Managers and Shift Leaders.
Knows how to and routinely identify internal talent, source and recruit.
Educate Shop Management on all appropriate HR policies, labor laws, and safety and security procedures. Ensure compliance at the shop level.
Hold effective monthly meetings with Shop Management team for goal alignment.
Act as communication liaison between Support Center and Shops.
Effectively utilize Field Support Team (Operations Services, HR/TA Team, Training Team, etc.)

Customers

Ensure all GMs hire nice people and teach them the Potbelly Advantage.
Drive the Food Loving Value deep into the shops.
Hold team accountable for excellence in product quality, consistency and execution, speed of service, shop cleanliness and maintenance and customer service.
Analyze, address and improve results of the customer feedback program.
Audit shops to ensure they meet identified operational standards, food safety standards, and labor laws.

Sales

Develop the annual business plan for the Market.
Ensure shops properly execute Local Shop Marketing promotions, new product roll-outs and the Playbook.
Foster Positive Energy in the work environment with shop managers to accomplish business results (increased customer counts, increased sales and increased profits). Must have a Contributor Level Balanced Scorecard.
Hold managers accountable for results of facility standards.
Accountable for co-developing the business plan for each shop. Follow-up on progress towards goal achievement.
Lead successful new shop openings in market/regions.

Profit

Must know how to make more money; expert in Labor Costs, Food Costs and Controls.
Meet financial and operational goals. Provide and implement Games plans. Motivate and support shop management team to execute those plans.
Use all information resources available (e.g., balanced scorecard data, secret shops, turnover reports, P&L) to identify opportunities and threats. Optimize shop potential and adjust business plan tactics accordingly.
Complete various audits to ensure that shops meet Potbelly standard practices and procedures (i.e., cash, security).

PHYSICAL FUNCTIONS

Must have the ability/stamina to work a minimum of 50 hours a week.
Ability to stand/walk for 9-10 hours per day.
Ability to travel 80-90% in the field.
Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data.
Ability to lift up to 10 pounds frequently and up to 50 pounds occasionally.
Must be able to work in both warm and cool environments, indoors and outdoors.
Must be able to tolerate higher levels of noise from music, customer and employee traffic.
Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish.
Ability to manage several fast-paced, high-volume, customer-focused shops through organization and coordination of schedules, supervision and counseling of employees, problem-solving, maintaining cleanliness, execution of marketing plans and providing great customer service.
Must have excellent communication skills in English (some markets require Spanish) via writing, telephone, e-mail and in-person.
Ability to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities.

EXPERIENCE, EDUCATIONS AND BEHAVIORS

Knows, lives and can teach The Potbelly Way.
Adopts the Potbelly Values as their personal values.
Has excellent communication skills, including active listening and the ability to ask great questions.
Has a sustained record of leading teams to success.
Possess an extremely strong work ethic.
Is educated and is an active learner
Has the initiative to solve problems and to get things done correctly and on time.
Has the ability to grow other leaders.
Has humility and self-confidence.
Knows how and successfully grows our sales/business profitably
BA/BS preferred.
At least 5 years of proven leadership experience, managing multiple units preferably within a rapidly growing retail or restaurant organization.
Proven track record of delivering results in a complex, fast-paced environment.
Demonstrated leadership capability to build strong teams and to achieve business goals.
Ability to relocate to other markets, preferred.
As a requirement of the position, the District Manager must be trained and pass a Food Safety Certification course. In Illinois certification is required through the Illinois Department of Public Health, while in all other states certification is required through the National Restaurant Association (ServSafe), National Registry of Food Safety Professionals or the National Environmental Health Association (Prometric).
Microsoft Office skills.

At Potbelly, we are committed to creating a welcoming and respectful environment where individuals are valued for their unique perspectives, backgrounds, and strengths. We believe that inclusion, collaboration, and mutual respect enhance the way we serve our customers and work together as a team. All employment decisions are based on qualifications, merit, and business need. We’re an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law.

?Potbelly Sandwich Works may use artificial intelligence (AI)-assisted tools as part of its hiring and recruitment process. These tools may collect and analyze data including questionnaire and assessment responses, resume content, and professional profile information. AI-assisted tools are used for all position types. All final employment decisions are made by people. Potbelly may also use additional AI-assisted tools from time to time in its hiring process. If you have questions about how AI is used in connection with your application, or if you would like to request a reasonable accommodation related to the use of AI in the hiring process, please contact HumanResources1@potbelly.com.

Application Deadline: Applications must be submitted by 1/31/2027 to be considered for this position. The posting may close earlier if a suitable candidate is selected before the deadline.

Work requirements

Jobs in the United States