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Potbelly

Assistant Manager

Dallas, TX, United States

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Job details

Working hours: 45 hours per week
Posting language: English
Posted: Nov 9, 2026

Original job description

PAY TRANSPARENCY

$50,000 - $55,000 base salary range + bonus potential based on location, skills and qualifications. Compensation offered is subject to local wage and hour laws.

The Assistant Manager is the co-leader of the Potbelly shop. They should bring their good vibes every day to create an environment of belonging and teamwork in order to make Potbelly a fun place for our team members and customers, too.

What’s In It For You**:

Competitive pay with performance-based annual raises!
Medical, Dental & Vision Insurance
Domestic Partnership Benefits
Paid Parental Leave
FSA and HSA with Employer Contribution
Commuter Benefit Program
Retirement Savings 401(k) with company match
Employee Assistance Program
Paid Time Off
Discount Program
Flexible Work Schedule
Career growth opportunities

**If hired, you must meet and maintain all eligibility requirements to qualify**

What you bring to the table:

You are at least 18 years of age
Minimum of at least 2 years management experience in either a restaurant or retail environment preferred
You meet all Food Safety requirements within your state. You must pass and obtain a Food Safety Certification. After 2 unsuccessful attempts to pass, you will no longer be eligible for a Leader role
A friendly, customer-first mindset with the ability to thrive in a fast-paced, energetic environment
You have strong written and verbal communication skills
You enjoy problem-solving
You're able to maintain deadlines and prioritize while running an effective shift
You have strong organizational skills and the ability to multitask
Comfortable working in a bustling kitchen environment (knife skills are a big plus!)
You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish
You are able to build and develop strong teams and handle conflict resolution
You have strong interviewing skills
You’re able to write effective schedules and maintain labor goals
You have knowledge of Microsoft Office
You have strong organizational skills and the ability to multitask
You have a strong business acumen
You're able to stand/walk for 8-9 hours or as needed
You have the ability/stamina to work a minimum of 45 hours per week
You’re able to lift up to 10 pounds frequently and up to 50 pounds occasionally
Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment
Open availability preferred

Job Duties and Functions:

Train, coach and develop Potbelly Associates and Shift Leaders
Effectively interview and recommend the hiring of Associates, Certified Trainers and Shift Leaders
Develop and maintain a Good Vibes culture that fosters strong attraction & retention
Effectively schedule Associates, Certified Trainers and Shift Leaders
Update communication board with critical shop information
Attend regularly scheduled meetings
Ensure all security procedures are followed
Ensure back-of-the-house procedural standards are met
Count drawers and follow proper daily cash handling procedures
Effectively drive neighborhood shop marketing and promotions to maximize sales potential, including sourcing and blitzing outside of shop for recruiting and marketing purposes
Assists General Manager with the control of cost of goods, variances and inventories within the shop
Control assigned P&L line items
Ability to maintain deadlines and prioritize while running an effective shift
Comply with health and safety standards for food, cleanliness and safety
Effectively handle customer complaints/issues
Other duties as assigned

Disclaimers At Potbelly, we are committed to creating a welcoming and respectful environment where individuals are valued for their unique perspectives, backgrounds, and strengths. We believe that inclusion, collaboration, and mutual respect enhance the way we serve our customers and work together as a team. All employment decisions are based on qualifications, merit, and business need. We’re an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law. Potbelly Sandwich Works may use artificial intelligence (AI)-assisted tools as part of its hiring and recruitment process. These tools may collect and analyze data including questionnaire and assessment responses, resume content, and professional profile information. AI-assisted tools are used for all position types. All final employment decisions are made by people. Potbelly may also use additional AI-assisted tools from time to time in its hiring process. If you have questions about how AI is used in connection with your application, or if you would like to request a reasonable accommodation related to the use of AI in the hiring process, please contact HumanResources1@potbelly.com.

Application Deadline: Applications must be submitted by 12/24/2026 to be considered for this position. The posting may close earlier if a suitable candidate is selected before the deadline.

#Jodi

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More about this job

Skills

Food safety standards
Food safety
Communication skills
Problem solving
Organizational skills
Multitask
Conflict resolution
Microsoft Office
Heavy lifting
Cash handling
Sales
Recruitment
Health and safety
Handle customer complaints

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