$60k - $65k
per year
PAY TRANSPARENCY
$60,000 - $65,000 base salary range + bonus potential.
The General Manager is the leader of the Potbelly shop. They should bring their good vibes every day to create an environment of belonging and teamwork in order to make Potbelly a fun place for our team members and customers, too.
What's In It For You**:
- Competitive pay with performance-based annual raises!
- Medical, Dental & Vision Insurance
- Domestic Partnership Benefits
- Paid Parental Leave
- FSA and HSA with Employer Contribution
- Commuter Benefit Program
- Retirement Savings 401(k) with company match
- Employee Assistance Program
- Paid Time Off
- Discount Program
- Flexible Work Schedule
- Career growth opportunities
If hired, you must meet and maintain all eligibility requirements to qualify
What you bring to the table:
- You are at least 18 years of age
- Minimum of at least 2 years as a General Manager in a restaurant or retail environment with P&L responsibility preferred
- You meet all Food Safety requirements within your state. You must pass and obtain a Food Safety Certification. After 2 unsuccessful attempts to pass, you will no longer be eligible for a Leader role
- A friendly, customer-first mindset with the ability to thrive in a fast-paced, energetic environment
- You have strong written and verbal communication skills
- You enjoy problem-solving
- You have open availability
- You're able to maintain deadlines and prioritize while running an effective shift
- You have strong organizational skills and the ability to multitask
- Comfortable working in a bustling kitchen environment (knife skills are a big plus!)
- You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish
- You are able to build and develop strong teams and handle conflict resolution
- You have strong interviewing skills
- You're able to write effective schedules and maintain labor goals
- You have Microsoft Office skills
- You have a strong business acumen
- You have the ability to understand and interpret financial reports
- You're able to stand/walk for 8-9 hours or as needed
- You have the ability/stamina to work a minimum of 45 hours per week
- You're able to lift up to 10 pounds frequently and up to 50 pounds occasionally
- Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment
Job Duties and Functions:
Train, coach, and develop all shop team members to realize their potential
Assess staff abilities. Create and implement effective development plans
Interview, select and hire great people who represent Potbelly Values
Develop and maintain Good Vibes culture that fosters strong attraction & retention
Effectively schedule Associates, Certified Trainers and Shift Leaders
Update communication board with critical shop information
Hold regular meetings with key shop staff
Effectively delegate tasks to team and ensure a high standard of execution
Ensure all security procedures are followed
Ensure back-of-the-house procedural standards are met
Count drawers and follow proper daily cash handling procedures
Effectively drive neighborhood shop marketing and promotions to maximize sales potential, including sourcing and blitzing outside of shop for recruiting and marketing purposes
Control cost of goods, variances and inventories within the shop
Create a marketing plan. Lead local shop marketing to increase sales. A GM ideally is involved in th
