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Inside Territory Account Manager
Fortinet
Frisco, TX
Must have proficiency with various software applications programs
Added just now
Inside Territory Account Manager
Fortinet
Frisco, TX
Must have proficiency with various software applications programs
Added just now
Inside Territory Account Manager
Fortinet
Frisco, TX
Must have proficiency with various software applications programs
Added just now
Inside Territory Account Manager
Fortinet
NY
Must have proficiency with various software applications programs
Added just now
Inside Territory Account Manager
Fortinet
NY
Must have proficiency with various software applications programs
Added just now
Inside Territory Account Manager
Fortinet
NY
Must have proficiency with various software applications programs
Added just now
Inside Territory Account Manager
Fortinet
Sunnyvale, CA
Must have proficiency with various software applications programs
Added just now
Inside Territory Account Manager
Fortinet
Sunnyvale, CA
Must have proficiency with various software applications programs
Added just now
Inside Territory Account Manager
Fortinet
Sunnyvale, CA
Must have proficiency with various software applications programs
Added just now
SO
Senior Talent Acquisition Recruiter
System One
San Antonio, TX
- $45 USD / hour
Ensures the Corporate Office is always adequately staffed with qualified employees, and employment policies, practices and programs adhere to federal, state and local employment laws
Added 1 min ago
Director, Fleet
ACCO Engineered Systems
Pasadena, CA
Establish and oversee preventive maintenance programs, inspections, and internal/external repairs to ensure assets remain safe, reliable, and operationally ready while minimizing unplanned…
Added 1 min ago
Sr. Manager, Operations Manufacturing Strategy
Novolex
UNAVAILABLE
…optimization, and operational transformation. The position will partner closely with Operations, Manufacturing Engineering, Finance, Supply Chain, Procurement, and other cross-functional…
Added 2 mins ago
V
Vagaro
Vagaro
Pleasanton, CA
- $275,000 to $290,000 USD / year
Create new revenue paths through partner programs, joint go-to-market and co-marketing with partners.
Added 2 mins ago
Regional Sales Manager
Black & Decker (U.S.) Inc.
Remote, United States
Discounts on Stanley Black & Decker tools and other partner programs.
Added 3 mins ago
Senior Category Manager, ASICs
Ralliant
Beaverton, OR · Beaverton
Partner early with Engineering and Product Management to translate technology and New Product Introduction needs into sourcing strategies and supplier choices.
Added 3 mins ago
Branch Manager I
NBT Bancorp Inc.
Fort Plain, NY
Driver's License required · NMLS Certification required or ability to obtain upon hire
Added 3 mins ago
Sr. Director of Revenue Enablement & GTM AI
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Remote, United States
…system-led (the system flags a gap → the rep self-corrects → the manager steps in on repeat issues). Partner with Revenue Operations & Product Marketing on GTM AI training and…
Added 4 mins ago
Game Reliability Manager
Netflix
Los Angeles · New York · Los Gatos
Netflix is looking for a Game Reliability Manager to join Netflix Game Studios to help deliver the next generation of video games to a worldwide audience. This role is part of our Game…
Added 8 mins ago
Executive Administrative Assistant
JPMC page
Summit, NJ
As an Executive Administrative Assistant in U.S. Private Bank, you will serve as a trusted partner to the Market Manager while also providing broader office support to help ensure the…
Added 9 mins ago
Commercial Sales Manager
AutoZone
Conway, SC
As the Commercial Sales Manager at AutoZone, you'll be the driving force behind our business to business (B2B) growth strategy, championing customer relationships and leading a…
Added 9 mins ago
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Lead, B2B Performance Marketing
SHRM
Alexandria, VA
- $100,000 to $120,000 USD / year
Reporting to the Manager, Demand Generation, the Lead translates established marketing strategies and budgets into actionable plans, oversees campaign quality and lead management processes,…
Added 9 mins ago
S
Senior Specialist, Performance Marketing
SHRM
Alexandria, VA
- $85,000 to $100,000 USD / year
Operating within the channel strategy, budgets, and priorities set by the Manager, Demand Generation and with day-to-day direction from the Lead, Performance Marketing, the Senior…
Added 10 mins ago
Product Owner (Hybrid)
Selective Insurance Company of America
Hartford, CT · Short Hills, NJ · Charlotte, NC
…in the shaping and evolution of products. As a true business partner, the Product Owner collaborates with team members, product and program leaders, end users, customers, and other…
Added 10 mins ago
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Aftersales Product Development Manager
PACCAR
Kirkland, WA
- $104,100 to $162,900 USD / year
Partner with responsible teams on strategy and impact assessments related to technical publications, warranty coverage, repair timing and service intervals, service-related supplier…
Added 10 mins ago
BC
Remote Field Services Specialist (Electrical and Instrumentation)
Bechtel Corporation
Reston, VA
- $123,400 to $178,500 USD / year
The Remote Field Services (RFS) Specialist (Electrical & Instrumentation) reports to the RFS Manager and is responsible for advancing and implementing remote support capabilities for…

Posh

Client Success Manager

Remote, United States

$100,000 to $125,000 USD / year

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Job details

Pay: $100,000 to $125,000 USD / year
Experience: 3+ years of experience working at a credit union or bank.
Posting language: English
Posted: Nov 12, 2026

Original job description

ABOUT POSH

At Posh, we’re revolutionizing the way financial institutions serve their communities.

Through innovative AI solutions, we make customer support more accessible, fast, and enjoyable for both callers and staff members. Our AI assistants span digital (web and mobile) and voice (phone) channels, while our internal-facing solutions directly augment staff members’ ability to serve.

We believe the most successful AI products are built on a symbiotic relationship between humans and AI, with each empowered to put their best foot forward. The bar is low, but the ceiling is high. Come build with us!

ABOUT THE ROLE

Posh’s clients don’t just need to adopt AI. They need to thrive with it. As a Client Success Manager, you’ll make sure they do. You’ll own the client relationship after implementation, drive adoption of Posh’s AI solutions, and make sure every client realizes the full value of their investment. Your work directly secures renewals, helps clients withstand competitive pressure, and grows Posh’s footprint within their organizations.

You’ll guide clients through every stage of their AI journey: helping them understand and use new features, spotting risks early, and finding where additional AI capabilities can make a difference. You’ll work closely with Sales, Product, and Marketing, and you’ll be the person clients trust to explain what’s coming on Posh’s roadmap and why it matters to them.

This role is for someone strategic, proactive, and genuinely excited about AI adoption, someone who would rather dig into a client’s problem than close a ticket.

WHAT YOU’LL DO

Client Engagement & Product Adoption

Serve as the primary point of contact after sales handoff, making the move from onboarding to ongoing success seamless.
Educate clients on new features, best practices, and the efficiencies AI can unlock for their teams.
Spot underused features and show clients how to get more value from them.
Lead implementation of Posh Lab solutions, conduct working sessions, product deep dives, and enablement programs that drive real adoption.

Client Advocacy & Risk Management

Act as a trusted advisor, addressing concerns proactively and escalating risks when needed.
Bring client insights back to Product, Marketing, and Sales so the voice of the client shapes what we build and how we sell.
Keep Salesforce records accurate and current, tracking engagement, risks, and opportunities.

AI Adoption & Competitive Positioning

Communicate Posh’s AI roadmap and help clients plan for upcoming innovations.
Guide clients through each phase of AI adoption with a structured, measurable approach.
Track market trends and competitor moves so you can address competitive threats before clients raise them.

Renewal & Retention

Monitor client health, engagement, and renewal readiness to catch churn risk early.
Resolve risks and competitive challenges before they affect retention.
Partner with internal teams to deliver a smooth renewal process and long-term satisfaction.

Expansion

Identify opportunities to expand AI adoption across each client’s organization.
Partner with the Account Growth Manager on strategic expansion conversations.
Build relationships with additional stakeholders to broaden Posh’s presence within each account.

WHAT YOU’LL BRING

3+ years of experience working at a credit union or bank. You understand how financial institutions operate, the pressures they face, and how they make decisions.
Client-facing experience in customer success, account management, member services, or a similar role, ideally in SaaS or AI-driven technology.
Hands-on experience with AI adoption strategies, product positioning, and competitive analysis.
Proficiency in Salesforce or a similar CRM.
Ability to work East Coast hours preferred.

How You Work

You’re scrappy. You’ve worn a lot of hats, and your career may not have followed a straight line. You’ve picked up skills across different roles and know how to put them to work wherever they’re needed.
You find a way. When the answer isn’t documented, or the resource doesn’t exist yet, you figure it out, and you stick with hard problems until they’re solved.
You’re consultative, not a ticket taker. You want to be challenged, and you get to the root of a client’s problem instead of just answering the request in front of you.
You ask a lot of questions. Curiosity drives how you learn the product, the industry, and each client’s business, and you’re never afraid to ask “why?”
You read the room. You pick up on what clients aren’t saying, anticipate needs before they’re voiced, and know when to push and when to listen.
You adjust quickly. When priorities shift, a client’s needs change, or the roadmap moves, you reset and keep going.
You’re comfortable with technology. You can learn how the product works under the hood, troubleshoot alongside clients, and translate technical details into business value.
You’re independent, but you’re a team player at heart. You can run with your own book of business, but you crave being part of a team, collaborating with clients and colleagues across Sales, Product, and Marketing, and bringing your voice to every conversation.

BENEFITS AT POSH

Financial Wellness: Competitive salary, company equity, and retirement planning (401k).
Health & Family: Medical, dental, and vision insurance coverage, plus fully paid parental leave.
Flexible Time Off: A flexible vacation policy that encourages a healthy work-life balance and true recharge time.
Professional Growth: Dedicated annual budgets for professional development, combined with structured, meeting-free growth days.
Lifestyle & Connection: Monthly home office and wellness stipends, paid volunteer time off, and regular team offsites.

OUR COMMITMENT TO EQUAL OPPORTUNITY

Posh does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.

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Jobs in the United States