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Porter & Chester Instit

Career Program Specialist (Admissions Representative)

Brockton, MA, United States

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Job details

Experience: Minimum 2 years of sales or customer service experience
Posting language: English
Posted: Nov 4, 2026

Original job description

Career Program Specialist (Admissions Representative) – Put Your People Skills to Work Are you great with people but burned out by quota-only sales roles, unpredictable schedules, or jobs that feel transactional instead of meaningful? This is your chance to use your communication skills, empathy, and sales or customer service experience to help people take the first step toward a new career - while building a stable, rewarding career for yourself. We’re looking for motivated, people-focused professionals, not career educators. If you know how to connect, listen, and guide - we’ll teach you our admissions process. What You’ll Be Doing As a Career Program Specialist, you’ll be the first point of contact for prospective students, helping them explore career training options and determine if our programs are the right fit.

You will:

Speak with prospective students by phone, in person, and virtually about career goals and educational options
Guide applicants through the admissions process from inquiry to enrollment
Build trust through consultative, student-focused conversations - not high-pressure tactics
Conduct campus tours and information sessions
Accurately document student interactions and progress in our systems
Collaborate with Financial Aid, Academic, and Student Services teams
Participate in paid training and ongoing professional development

Minimum Requirements

Required:

High School Diploma or GED
Minimum 2 years of sales or customer service experience
Strong communication, listening, and relationship-building skills
Comfort working with goals, follow-ups, and deadlines
Ability to use common software programs (MS Word/Excel/Outlook etc.)

Preferred:

Associate’s degree
Knowledge of post-secondary or career-focused education

Why Work With Us? You’ll join a team dedicated to helping students gain practical skills for real careers. Supported by Admissions leadership, Financial Aid, and Academic teams, you can focus on what you do best - connecting with people and guiding them toward opportunity.

About Our Company:

Porter and Chester Institute, a trade school in Connecticut and Massachusetts for 75 years, adheres to one basic vision: to educate and train our students to the level that will make them competent employees. With 9 campus locations throughout Connecticut and Massachusetts, we offer training in such trades as Automotive Technology, HVAC-R, CAD, Electrician, Plumbing, as well as Medical Assisting, Dental Assisting, Practical Nursing and Computer & Technology. Our support staff, including Admissions, Financial Aid and other administrative professionals, to our qualified Instructors are focused on making the students' experience a fulfilling and enriching one, both professionally and personally. Click here for more company information: https://porterchester.edu/about-pci We are an Equal Opportunity Employer.

Mon, Wed 8:30a-5p; Tues, Thurs 10a-7p; Fri 8:30a-4p

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More about this job

Skills

Sales
Customer service
Communication skills
Relationship building
Microsoft Word
Microsoft Excel
Microsoft Outlook

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