Jobs in the United States

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Added 3 mins ago
EPC Automation Lead
Bechtel
Millersport, OH
Participates in the rollout of new technologies, services, and security remediations by working with the GBU Innovation Manager, AI Program Manager, and Bechtel Equipment Operations.
Added 26 mins ago
EC
Infrastructure Specialist
Eaton Corporation
Greenwood, SC
- $84,000 to $123,000 USD / year
The expected annual salary range for this role is $84000 - $123000 a year. This position is also eligible for a variable incentive program.
Added 35 mins ago
Senior Manager, Partner Product Enablement & Advocacy
ServiceNow
Mountain View, CA
…strategically important and high-growth business units. As Senior Manager, Partner Product Enablement & Advocacy, you will be the outbound voice of AI Product Management to the…
Added 39 mins ago
Senior Technical Business Development Manager, AWS Marketplace
Amazon
Denver, CO
At Amazon Web Services (AWS), we are hiring a Sr. Technical Business Development Manager to serve as the connective tissue between our seller and buyer ecosystem - including ISVs, channel…
Added 39 mins ago
Senior Engineering Product Manager - Strategic Partnership Initiatives
Cisco
Boulder, CO · Denver, CO
Experience in Product Management, Business Development, or strategic technical roles within the SaaS or Cloud industry.
Added 1 hour ago
Senior Manager, Program Management
Bristol Myers Squibb
Indianapolis, IN
Establish the program management structure, processes, systems, and tools for the site.
Added 1 hour ago
Technical Program Manager, Big Data and Analytics
Google
Sunnyvale, CA
…everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start…
Added 1 hour ago
Technical Program Manager
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Program Manager based in the United States.
Added 1 hour ago
Partnerships & Alliances Manager
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Partnerships & Alliances Manager based in the United States.
Added 1 hour ago
J
Deputy Program Manager
Jobgether
Remote, United States
- $103,500 to $181,100 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Deputy Program Manager based in the United States.
Added 1 hour ago
Tool Engineering Mgr - L5
Lockheed Martin
Marietta, GA · Marietta
AMMM Production Engineering is hiring a Tool Engineering Manager (L5) to own the execution of the Digitization effort. This is a critical position in the organization as the candidate…
Added 1 hour ago
Tool Engineer Sr Stf - E5
Lockheed Martin
Marietta, GA · Marietta
…validation of scans in accordance to released command media, resolve technical conflicts arising from digitizing a tool controlled aircraft, and provide overall technical support to ensure…
Added 1 hour ago
Tool Engineer Stf - E4
Lockheed Martin
Marietta, GA · Marietta
…validation of scans in accordance to released command media, resolve technical conflicts arising from digitizing a tool controlled aircraft, and provide overall technical support to ensure…
Added 1 hour ago
Tool Engineer Sr - E3
Lockheed Martin
Marietta, GA · Marietta
…validation of scans in accordance to released command media, resolve technical conflicts arising from digitizing a tool controlled aircraft, and provide overall technical support to ensure…
Added 1 hour ago
Systems Engineer Sr Stf - Level 5
Lockheed Martin
Fairfax, VA · Fairfax
Cross Disciplinary Coordination of LMS E&T staff tasking/status, work with LMS CE and subcontractor Systems Engineering Manager (SEM) to work through issues/blockers across the team.…
Added 1 hour ago
Project Management & Planning Operations Rep Stf - E4
Lockheed Martin
Palmdale, CA · Marietta, GA · Fort Worth, TX · Palmdale · Marietta · Fort Worth
Elevate your career as a Control Account Manager (CAM) for Skunk Works (ADP). In this key role, you’ll ensure EVM compliance while managing cost, schedule, and technical performance.…
Added 1 hour ago
Electronic Engineer - SW Infrastructure
CORP-Corporate Office
United States
Identify technical risks/opportunities and proactively develop mitigation plans.
Added 1 hour ago
Community Development Manager, Strategic Partnership Office
Google
Lincoln, NE
…everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish - working with stakeholders to…
Added 1 hour ago
Dry Etch Process Manager
Micron Technology, Inc.
Boise, ID
As a Process and Equipment Engineering Manager at Micron Technology, you will lead top process and equipment groups to expand manufacturing capacity in the newest Memory Fab in the United…
Added 1 hour ago
IT Field Service Technician
Micron Technology, Inc.
Boise, ID
…customer-focused service delivery. This role serves as a key technical contributor and provides backup support to the IT Field Service Manager, working closely with cross-functional IT…
Added 1 hour ago
IT Field Service Technician
Micron Technology, Inc.
Boise, ID
…customer-focused service delivery. This role serves as a key technical contributor and provides backup support to the IT Field Service Manager, working closely with cross-functional IT…
Added 1 hour ago
Manager, Subcontracts
Jobgether
Remote, United States
The Manager, Subcontracts will lead and develop a team of subcontract professionals supporting complex defense and aerospace programs. This position oversees the entire subcontract…
Added 2 hours ago
Technical Program Manager
Motive
San Francisco, CA
As a Senior Technical Program Manager on Motive’s embedded Technical Program Management (TPM) team, you will lead complex, cross-functional programs that span hardware, firmware, software,…
Added 2 hours ago
Senior Manager, Pixel Buds Product Operations
Google
Mountain View, CA
You will lead a global team of various manufacturing teams - Operations Program Managers, System Technical Program Managers, Mechanical Technical Program Managers and Supply Chain Program…
Added 2 hours ago
EPC Automation Lead
Bechtel Corporation
AZ
Participates in the rollout of new technologies, services, and security remediations by working with the GBU Innovation Manager, AI Program Manager, and Bechtel Equipment Operations.

Port

Account Manager

Austin, TX, United States

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Job details

Experience: 5+ years of experience in Account Management, Customer Success with commercial ownership, or post-sale SaaS sales, ideally in Enterprise or Mid-Market segments.
Posting language: English

Original job description

Description

Port is the Agentic SDLC Platform. The way engineering teams build software is constantly evolving, and every new wave - such as AI agents operating across the SDLC - makes engineering more powerful, but also more complex and chaotic. Port turns that chaos into control: one platform to build, govern, and operate the software development lifecycle, enabling every team to move as fast as technology allows. Following our $100M Series C funding round, we are entering an exciting stage of significant growth and global expansion. As a product-led company, we believe the recipe for success is a world-class product that speaks for itself. We're looking for a Strategic Account Manager who drives customer success, expansion and retention. In this role, you'll own the entire customer lifecycle from post-sale adoption strategy through complex expansions while building executive relationships across engineering leadership, product, and finance. You'll diagnose platform engineering challenges, position Port as the strategic solution, and drive multi-threaded deals that increase customer value. You're responsible for retention and growth, and you'll leverage deep customer relationships to identify expansion opportunities before customers even recognize them. You'll also be our early warning system, surfacing customer risk signals and taking action before they become problems.

Key Responsibilities

Own Renewal Strategy & Expansion Pipeline: Move beyond transactional renewals to strategic account planning. Conduct forward-looking business reviews with executive stakeholders to understand their platform engineering roadmap, identify gaps where Port can expand, and position renewal conversations as strategic partnerships not contract renewals. Build a 12-month expansion pipeline per account and drive deals to close.
Build and Deepen Multi-Threaded Executive Relationships: Don't just manage a single champion. Map the customer's stakeholder landscape (CTO, VP Eng, DevOps, Finance & Procurement) and develop trusted advisors across multiple threads. Use these relationships to surface business challenges, influence adoption, and unlock expansion opportunities others miss.
Drive Adoption as your Expansion Foundation: Own and drive customer adoption of Port from day one. You'll work with technical teams to remove adoption blockers, establish usage metrics, and ensure customers realize rapid ROI.
Diagnose Customer Challenges & Position Strategic Solutions: You’ll become an expert in the customer's platform engineering maturity, developer productivity challenges, and organizational constraints and Agentic roadmap. Use this insight to position Port as not just a tool, but a transformative program. Connect technical wins to business outcomes that resonate with executives.
Lead Cross Functional Customer Success teams: You'll coordinate with technical teams, R&D and product marketing to ensure the customer's success plan is documented, achievable and on track. You'll be the customer's advocate internally and the driver of customer outcomes externally.
Identify Risk Signals Early & Prevent Customer Churn: You'll develop an early warning system for churn risk - low usage, stalled adoption, executive change, budget pressure, etc. When you detect risk, you'll proactively intervene with executive business reviews, tactical solutions, or strategic partnership conversations to restore momentum before it becomes a renewal threat.
Shape Product & Sales Strategy Through Customer Intelligence: You'll surface trends, pain points, and opportunities from your accounts directly to Product and Sales leadership. Your insights will inform feature prioritization and help shape Port's go-to-market strategy in your segment.

Requirements

5+ years of experience in Account Management, Customer Success with commercial ownership, or post-sale SaaS sales, ideally in Enterprise or Mid-Market segments.
Proven track record of owning renewals and expansion targets, with measurable impact on ARR and NRR.
Experience managing complex, multi-stakeholder accounts and negotiating commercial agreements.
Comfort carrying a quota and forecasting revenue across a renewal and expansion pipeline.
Strong executive presence with the ability to influence economic buyers and senior stakeholders.
Experience in B2B SaaS; familiarity with developer tools, DevOps, or technical products is a strong plus.

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