Jobs in the United States

25+ jobs

Save this search

Added just now
Route Trainee - UniFirst
UniFirst Corporation
NC
Training & Development: Formal training through our SCP program to set you up for success as an RSR
Added just now
Automotive Sales Associate
Vaden of Beaufort
Beaufort, SC
Employee assistance program, flexible spending account, health savings account, professional development assistance, and retirement plan
Added just now
Head Golf Professional
Tournament Players Club at Sugarloaf, LLC
Duluth, GA
Establish and administer the club tournament program. Assist in the development of promotional materials to communicate the programs to the Members and Guests
Added 1 min ago
Stream and Wetland Delineator
Kleinfelder Inc
Bridgeport, WV
Career Development: We are committed to investing in the professional development of our staff, offering each employee every opportunity to grow, develop, and take control of their career…
Added 1 min ago
MA
Field Sales Representative - Cleveland, OH
Mark Anthony Group Inc.
Cleveland, OH
- $60,000 to $70,000 USD / year
Execute all aspects of sales plan with wholesaler network. Execute brand plans and programming by working with District Manager level influencers at their distributors.
Added 1 min ago
K&
Regional General Manager-Ready-Mix Operations
Kimmel & Associates
Dallas, TX
- $205,000 to $250,000 USD / year
…solutions that support commercial, industrial, and infrastructure development throughout its markets. With an established operational footprint and a strong commitment to safety, quality,…
Added 1 min ago
K&
Regional General Manager-Ready-Mix Operations
Kimmel & Associates
El Paso, TX
- $205,000 to $250,000 USD / year
…solutions that support commercial, industrial, and infrastructure development throughout its markets. With an established operational footprint and a strong commitment to safety, quality,…
Added 1 min ago
Automotive & Powersports Product Manager
Race Winning Brands
Cypress, CA
…product lifecycle. You’ll work closely with R&D, Engineering, Sales, Marketing, Operations and our general and plant managers to plan, build and deliver products our customers will want.…
Added 2 mins ago
GG
Team Member
Goodwill Greater Milwaukee & Chicago
West Milwaukee, WI
- $15 USD / hour
Ask about our Employee Referral Program for more details on how to earn $250 or more per referral. We are looking for more amazing talent to grow our teams, just like you!
Added 2 mins ago
Route Trainee - UniFirst
UniFirst Corporation
NC
Training & Development: Formal training through our SCP program to set you up for success as an RSR
Added 3 mins ago
Seasonal Stock Lead
Deckers Retail, LLC
Las Vegas, NV
…exceeding the store’s fiscal business plan by helping to execute sales and productivity plans. You help replenish and display product on the sales floor and organize it according to our…
Added 3 mins ago
Implementation Specialist I - Treasury Management
Commerce Bank
MO
Perform requirement gathering, documentation, communication, and recurring meetings to meet program goals as required by product and implementation type
Added 3 mins ago
TN
Sr Product Marketing Manager (Gracenote Division)
The Nielsen Company
Remote, United States
- $142,920 to $265,320 USD / year
…hold the organization to consistent language across product, sales, partnerships, and corporate…
Added 3 mins ago
Director of Sales
Hyatt House Belmont
Belmont, CA
…through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio…
Added 4 mins ago
304 Customer Service Manager
Ingles Markets, Inc.
Knoxville, TN
…satisfaction. Ingles is committed to your growth, offering training, development opportunities, and a supportive work environment. If you're ready to advance your career in retail…
Added 4 mins ago
National and Regional Sales Accounts Representative
BELFOR Holdings
ANN ARBOR, MI
…We are seeking a results-driven National & Regional Accounts Sales Representative to expand our national accounts program by growing existing strategic partnerships and developing new…
Added 4 mins ago
Associate Producer, Influencer Marketing
Collectively
Remote, United States
…activation strategies that drive relevance, awareness, and sales. Our work has been recognized by top publications including The Wall Street Journal, Fast Company, Digiday, AdAge, and…
Added 4 mins ago
127 Customer Service Manager
Ingles Markets, Inc.
Lake Lure, NC
…satisfaction. Ingles is committed to your growth, offering training, development opportunities, and a supportive work environment. If you're ready to advance your career in retail…
Added 5 mins ago
Team Manager Home Care
VITAS Healthcare
Pensacola, FL
…issues and challenges and participates from time to time in program relating to quality and service…
Added 5 mins ago
T
Education Savings Consultant Multi-Lingual
TIAA
Milwaukee, WI
- $57,000 to $85,000 USD / year
…include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other…
Added 5 mins ago
T
Administrative Assistant
TIAA
Chapel Hill, NC
- $24.42 to $34.42 USD / hour
…include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other…
Added 5 mins ago
Service Support Analyst
PBS Systems
Arlington, TX
…that supports every aspect of dealership operations - from sales and service to inventory and…
Added 5 mins ago
TC
Store Lead - San Francisco Premium Outlets - Full Time
The Childrens Place, Inc.
United States
- Full-time
…maintain store standards, and support teamwork and employee…
Added 5 mins ago
TC
Store Lead - Outlets Of Mississippi - Part Time
The Childrens Place, Inc.
United States
- Part-time
…maintain store standards, and support teamwork and employee…
Added 5 mins ago
TC
Store Lead - Menlo Park - Part Time
The Childrens Place, Inc.
United States
- Part-time
…maintain store standards, and support teamwork and employee…

Port

Account Manager

Austin, TX, United States

Apply About employer

Applications open in a new tab.

Job details

Experience: 5+ years of experience in Account Management, Customer Success with commercial ownership, or post-sale SaaS sales, ideally in Enterprise or Mid-Market segments.
Posting language: English

Original job description

Description

Port is the Agentic SDLC Platform. The way engineering teams build software is constantly evolving, and every new wave - such as AI agents operating across the SDLC - makes engineering more powerful, but also more complex and chaotic. Port turns that chaos into control: one platform to build, govern, and operate the software development lifecycle, enabling every team to move as fast as technology allows. Following our $100M Series C funding round, we are entering an exciting stage of significant growth and global expansion. As a product-led company, we believe the recipe for success is a world-class product that speaks for itself. We're looking for a Strategic Account Manager who drives customer success, expansion and retention. In this role, you'll own the entire customer lifecycle from post-sale adoption strategy through complex expansions while building executive relationships across engineering leadership, product, and finance. You'll diagnose platform engineering challenges, position Port as the strategic solution, and drive multi-threaded deals that increase customer value. You're responsible for retention and growth, and you'll leverage deep customer relationships to identify expansion opportunities before customers even recognize them. You'll also be our early warning system, surfacing customer risk signals and taking action before they become problems.

Key Responsibilities

Own Renewal Strategy & Expansion Pipeline: Move beyond transactional renewals to strategic account planning. Conduct forward-looking business reviews with executive stakeholders to understand their platform engineering roadmap, identify gaps where Port can expand, and position renewal conversations as strategic partnerships not contract renewals. Build a 12-month expansion pipeline per account and drive deals to close.
Build and Deepen Multi-Threaded Executive Relationships: Don't just manage a single champion. Map the customer's stakeholder landscape (CTO, VP Eng, DevOps, Finance & Procurement) and develop trusted advisors across multiple threads. Use these relationships to surface business challenges, influence adoption, and unlock expansion opportunities others miss.
Drive Adoption as your Expansion Foundation: Own and drive customer adoption of Port from day one. You'll work with technical teams to remove adoption blockers, establish usage metrics, and ensure customers realize rapid ROI.
Diagnose Customer Challenges & Position Strategic Solutions: You’ll become an expert in the customer's platform engineering maturity, developer productivity challenges, and organizational constraints and Agentic roadmap. Use this insight to position Port as not just a tool, but a transformative program. Connect technical wins to business outcomes that resonate with executives.
Lead Cross Functional Customer Success teams: You'll coordinate with technical teams, R&D and product marketing to ensure the customer's success plan is documented, achievable and on track. You'll be the customer's advocate internally and the driver of customer outcomes externally.
Identify Risk Signals Early & Prevent Customer Churn: You'll develop an early warning system for churn risk - low usage, stalled adoption, executive change, budget pressure, etc. When you detect risk, you'll proactively intervene with executive business reviews, tactical solutions, or strategic partnership conversations to restore momentum before it becomes a renewal threat.
Shape Product & Sales Strategy Through Customer Intelligence: You'll surface trends, pain points, and opportunities from your accounts directly to Product and Sales leadership. Your insights will inform feature prioritization and help shape Port's go-to-market strategy in your segment.

Requirements

5+ years of experience in Account Management, Customer Success with commercial ownership, or post-sale SaaS sales, ideally in Enterprise or Mid-Market segments.
Proven track record of owning renewals and expansion targets, with measurable impact on ARR and NRR.
Experience managing complex, multi-stakeholder accounts and negotiating commercial agreements.
Comfort carrying a quota and forecasting revenue across a renewal and expansion pipeline.
Strong executive presence with the ability to influence economic buyers and senior stakeholders.
Experience in B2B SaaS; familiarity with developer tools, DevOps, or technical products is a strong plus.

Apply About employer

Report this job