Help Desk Technician
- Remote, United States
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Job details
- Experience
- 3+ years Service Desk Support Experience
- Posting language
- English
Original job description
Duties:
- Provide support to users with their software, application and password reset needs
- Some basic Network troubleshooting
- Active Directory and Citrix Support
- Other direction from Service desk to support IT and end user support
Requirements:
- 3+ years Service Desk Support Experience
- Hardware, Software, and OS troubleshooting
- Windows 10 support experience
- Outlook, Citrix, Active Directory support and troubleshooting
- Some basic networking troubleshooting experience
- Peripheral support and troubleshooting
- Worked with Remedy or other troubleticket tracking software
- Excellent customer service skills