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Added 2 mins ago
Engineering Project Manager
Cherokee Federal
Joint Base Pearl Hbr Hickam, HI
The Engineering Project Manager supports Facility Sustainment Restoration and Modernization (FSRM) projects and the MILCON program as part of our company’s on-site engineering team to…
Added 2 mins ago
Staff Software Engineer - IAM
General Motors
Honolulu, HI
We’re looking for a Security Software Engineer to join the Security Products Engineering team and drive the design and implementation of security-focused software and services across GM.…
Added 2 mins ago
Manager, AV Evaluation
General Motors
Honolulu, HI
We are looking for an Engineering Manager to lead a team building the software, metrics, and analysis systems used to evaluate autonomous driving performance at scale. This leader will…
Added 2 mins ago
O
Manager, Consulting Services | Data Migration - Oracle Health
Oracle
Honolulu, HI
- $92,300 to $209,500 USD / year
We are looking for an experienced Manager to help lead the design, configuration, activation, and support of Oracle Health EHR (Millennium) data migration solutions for both Federal and…
Added 2 mins ago
Principal Product Manager
Indeed
Honolulu, HI
We’re looking for a Principal Product Manager to set the strategic direction and lead the cohesive evolution of Job Seeker Discovery across the Home Page, Search Results Page, and Job…
Added 2 mins ago
Patient Generated Health Data Project Manager (Remote)
GovCIO
Honolulu, HI
GovCIO is currently hiring for a Project Manager to join the Patient Generated Health Data (PGHD) team. This position will be located remotely and will be fully remote within the United…
Added 2 mins ago
Field Access Manager - New Orleans
Merck
Honolulu, HI
The Field Access Manager (FAM) serves as the subject-matter expert on access related issues for healthcare professionals (HCPs) and healthcare organizations (HCOs), and will work…
Added 2 mins ago
Manager, Global Growth Performance
American Express Global Business Travel
Honolulu, HI
The Manager, Outbound Development owns that follow-through. This role gets new hires productive faster, makes sure the training sticks, helps leaders coach well, and builds the programs and…
Added 2 mins ago
Sr Program Specialist - Construction, Fire or BAS Background
Honeywell Technologies
Honolulu, HI
As a Sr. Construction Manager , you will be responsible for overseeing all aspects of multi-year, multisite national programs, managing teams to ensure project schedules, design, execution,…
Added 6 mins ago
M
Business Program Manager, Global Intern Experience & Innovation
Microsoft
WA · Redmond, WA · Redmond
- $97,600 to $206,400 USD / year
Microsoft’s Early in Profession organization is looking for a strategic, collaborative, and innovative Business Program Manager, Global Intern Experience & Innovation to help evolve…
Added 6 mins ago
M
Research Intern - Foundational Models & Agent
Microsoft
WA · Redmond, WA · Redmond
- $6,810 to $14,610 USD / month
As a Research Intern, you will have the opportunity to design and lead the implementation of state-of-the-art language and multimodal models to transform the Windows experience. You will…
Added 6 mins ago
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Principal Product Manager
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
We are seeking a Principal Product Manager to lead product strategy and execution for resiliency, continuity, reliability, performance, and security capabilities across the Microsoft…
Added 7 mins ago
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Senior Technical Program Manager, AI Content Capabilities
Microsoft
WA · NY · GA · Redmond, WA · Atlanta, GA · Redmond · New York · Atlanta
- $119,800 to $261,000 USD / year
We are looking for a Senior Technical Program Manager, AI Content Capabilities to lead that shift as part of our Marketing Technology organization, building AI-powered products and reusable…
Added 7 mins ago
M
Content Program Manager - Commercial Knowledge
Microsoft
United States
- $102,100 to $219,200 USD / year
The Customer Experience Architecture (CXA) organization leads the design of our AI-enabled integrated Customer Success and Support motions across MCAPS-Core and drives the implementation…
Added 7 mins ago
M
Content Program Manager - Customer Knowledge Experience
Microsoft
United States
- $142,800 to $304,200 USD / year
The Customer Experience Architecture (CXA) organization leads the design of our AI-enabled integrated Customer Success and Support motions across MCAPS-Core and drives the implementation…
Added 7 mins ago
M
Digital Community Support Manager
Microsoft
United States
- $142,800 to $304,200 USD / year
The Customer Experience Architecture (CXA) organization leads the design of our AI-enabled integrated Customer Success and Support motions across MCAPS-Core and drives the implementation…
Added 7 mins ago
M
Content Program Manager - Consumer Knowledge
Microsoft
United States
- $102,100 to $219,200 USD / year
The Customer Experience Architecture (CXA) organization leads the design of our AI-enabled integrated Customer Success and Support motions across MCAPS-Core and drives the implementation…
Added 7 mins ago
M
Principal Technical Program Manager
Microsoft
United States
- $142,800 to $304,200 USD / year
We are looking for a Principal Technical Program Manager to drive the engineering and operational programs that enable CyberShield. You will partner with red team operators, security…
Added 7 mins ago
M
Program Strategy and Execution Manager- Sales Enablement
Microsoft
United States
- $106,400 to $222,600 USD / year
The ATU Program Go-To-Market Manager (GTMM) leads the end-to-end execution of strategic field programs for assigned lines of business across sales, marketing, consulting, customer success,…
Added 7 mins ago
M
Business Program Manager - Chief of Staff Office
Microsoft
NC · ND · TX · WA · GA · Charlotte, NC · Fargo, ND · Irving, TX · Redmond, WA · Atlanta, GA · Charlotte · Fargo · Irving · Redmond · Atlanta
- $97,600 to $206,400 USD / year
The Business Program Manager - Chief of Staff Office will support the planning and execution of strategic programs and initiatives that improve how the team operates and delivers business…
Added 7 mins ago
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Principal Product Manager
Microsoft
United States
- $142,800 to $304,200 USD / year
We are looking for a Principal Product Manager to lead the user experience strategy for Microsoft's internal capacity intelligence and decision platform. You will define how planners,…
Added 8 mins ago
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Senior Product Manager
Microsoft
WA · Redmond, WA · Redmond
- $119,800 to $261,000 USD / year
Bachelor's Degree AND 5+ years experience in product/service/program management or software development OR equivalent experience.
Added 8 mins ago
Marketing Technology Product Owner - Salesforce Loyalty & Offer Management
TD Bank
Portland, ME
Added 8 mins ago
WM
PART-TIME /TEMPORARY Strategic Communications Assistant
Western Municipal Water District
Riverside, CA
- $18 to $25 USD / hour
- Part-time
…Strategic Communications Assistant to provide production and design support to the Strategic Communication…
Added 10 mins ago
Senior Software Engineering Manager
Grainger Businesses
CHICAGO, IL
…objectives in accordance with the current terms of the incentive program which are subject to…

Pole/Zero Acquisition, Inc.

Customer Repairs Manager

Fairfield, OH, United States

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Job details

Posting language: English
Posted: Oct 23, 2026

Original job description

As a Customer Returns Manager at Microwave Products Group - Pole/Zero Corporation in West Chester, OH, you will be responsible for managing the customer repairs team. Essential Duties & Responsibilities: - Manages the repair, upgrade, and retrofit of both warranty and non-warranty returned equipment. - Applies lean principles, establishes operational standards for cost control, waste reduction, quality, and safety within the repairs department. - Responsible for the timely completion and delivery of customer returns to meet contractual commitments. Prioritizes workflow priorities based on requirements and resources. Creates, monitors, and manages productivity and delivery metrics. - Responsible for the development and measurement of efficiency gains based on product throughput. - Works closely with the materials planning group to recognize and ensure appropriate material demand is placed for current and future requirements. - Coordinates the allocation of material, labor and equipment resources based on delivery and financial requirements. - Supports compliance to all AS9100 and ISO requirements. - Manages and assists with the planning and implementation of continuous improvement processes, including but not limited to 5S and Kaizen. - Directly interfaces with the customer establishing schedule and delivery requirements ensuring customer satisfaction. Communicates with customers to define and evaluate contractual and purchase order requirements determining appropriate work scope, including some negotiation. Evaluates terms and conditions and clauses on new customer orders. - Works closely with program management and quality assurance to ensure customer expectations and requirements are met. - Manages value stream process, working directly with quality personnel ensuring proper workflow procedures are followed. - Manages design changes, enhancements, and producibility concepts with engineering, as it pertains to repairs, retrofits, and upgrades. - Ensures process and document management follows government contract requirements. - In conjunction with finance and business development, determines and manages the pricing structure for the repairs group, including repairs and future upgrade proposals. Resolves cost variations. - Responsible for the preparation and administration of the departmental budget. - Analyzes departmental budget requests to identify areas in which reductions can be made, cost savings can be realized, and ensures the efficiency of expenses incurred, compliant with company budgetary procedures. - Works with the Contracts Manager to assess and interpret the requirements within government contracts and the flow down of the requirements. - Responsible for the management and development of the repairs group personnel. - Promotes and maintains positive employee relations. Essential Duties & Responsibilities: - Must have strong attention to detail. - Must have excellent communication skills (oral and written) with the ability to communicate within all levels of the organization and with external based customers. - Must be able to read and interpret complex government contracts. - Must be well organized with the ability to effectively handle multiple priorities and plan and manage multiple projects. - Must have technical knowledge in lean manufacturing techniques, Kaizen, process improvement, materials management and production scheduling. - Experienced user of ERP systems (IFS, Peoplesoft, Macola, SAP, etc.). - Must be able to analyze and solve complex problems. - Must have excellent interpersonal skills and the ability to develop and mentor employees. - Must have a proficiency in the use of Microsoft Office Suite products. Qualifi

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