Jobs in the United States

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Added 5 mins ago
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Telehealth Nurse Practitioner (Senior Clinician)
Jobgether
Remote, United States
- $60 to $78 USD / hour
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Telehealth Nurse Practitioner (Senior Clinician) based in…
Added 5 mins ago
Staff Security Engineer
Jobgether
Remote, United States
…platform. Working within the Information Security and Risk Management team, you will partner closely with product and engineering leaders to embed security into every stage of software…
Added 5 mins ago
J
Staff Client Support Engineer
Jobgether
Remote, United States
- $120,000 to $140,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Staff Client Support Engineer based in the United States.
Added 5 mins ago
J
Sr. Model Governance Manager
Jobgether
Remote, United States
- $160,000 to $200,000 USD / year
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Sr. Model Governance Manager based in the United States.
Added 5 mins ago
Sr. Identity Engineer, Google Cloud and DevOps
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. Identity Engineer, Google Cloud and DevOps based in the…
Added 5 mins ago
J
Senior Program Coordinator
Jobgether
Remote, United States
- $78,300 to $133,100 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Program Coordinator based in the United States.
Added 5 mins ago
J
Senior Production Support Engineer
Jobgether
Remote, United States
- $90,000 to $110,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Production Support Engineer based in the United…
Added 5 mins ago
J
Senior Product Designer, Guest Commerce
Jobgether
Remote, United States
- $141,000 to $184,000 USD / year
Working within a dedicated cross-functional product team, you will partner closely with Product Management, Engineering, and Analytics to turn customer insights into impactful solutions.
Added 5 mins ago
Senior Insurance Recruiter
Jobgether
Remote, United States
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Senior Insurance Recruiter based in the United States.
Added 5 mins ago
J
Senior Insurance Accounting & Cash Application Consultant
Jobgether
Remote, United States
- $85 to $105 USD / hour
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Senior Insurance Accounting & Cash Application Consultant…
Added 5 mins ago
Sales Enablement Program Manager
Jobgether
Remote, United States
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Sales Enablement Program Manager based in the United…
Added 5 mins ago
Public Policy Manager IV
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Public Policy Manager IV based in the United States.
Added 5 mins ago
Outside Sales Territory Manager - Detroit Region
Jobgether
Remote, United States
…support customer success. The position combines relationship management, prospecting, and commercial development with the autonomy to run your territory like your own business. You will…
Added 5 mins ago
J
Lead Technical Program Manager
Jobgether
Remote, United States
- $116,000 to $125,000 USD / year
Contribute to engineering metrics reporting, bug management, dashboard development, and release notes process improvements.
Added 5 mins ago
J
Lead Software Engineer
Jobgether
Remote, United States
- $80,000 to $100,000 USD / year
Familiarity with development and project management tools such as Azure DevOps, Jira, and GitHub.
Added 5 mins ago
J
Human Dimensions Research Manager (SME II)
Jobgether
Remote, United States
- $102,000 to $108,000 USD / year
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Human Dimensions Research Manager (SME II) based in the…
Added 5 mins ago
J
Experience Partner 2
Jobgether
Remote, United States
- $67,000 to $72,300 USD / year
The Experience Partner 2 will play a key role in building strong customer relationships and delivering impactful digital transformation initiatives for public sector organizations. This…
Added 5 mins ago
J
Engineering Project Manager - Developer Services
Jobgether
Remote, United States
- $113,500 to $140,700 USD / year
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for an Engineering Project Manager - Developer Services based…
Added 5 mins ago
J
Director, Client Services (Medicaid Managed Care Experience Required)
Jobgether
Remote, United States
- $120,000 to $160,000 USD / year
Lead recruitment, onboarding, performance management, and professional development initiatives for the client services team.
Added 5 mins ago
J
Director, Buyer Account Management
Jobgether
Remote, United States
- $150,000 to $180,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director, Buyer Account Management based in the United…
Added 5 mins ago
J
Corporate Payroll Specialist
Jobgether
Remote, United States
- $21.63 to $26.44 USD / hour
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Corporate Payroll Specialist based in the United States.
Added 5 mins ago
AEM Technical Architect
Jobgether
Remote, United States
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for an AEM Technical Architect based in the United States.
Added 5 mins ago
J
Accounting Manager - Inventory & Warehouse
Jobgether
Remote, United States
- $104,200 to $135,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Accounting Manager - Inventory & Warehouse based in the…
Added 5 mins ago
J
Account Growth Coordinator
Jobgether
Remote, United States
- $49,500 to $59,400 USD / year
…outstanding customer experience. Working closely with account management and national sales leadership, you will help achieve production, growth, and profitability objectives. Your…
Added 9 mins ago
Marketing Manager, Advanced Leadership I
Harvard University
Cambridge, MA
…University. It is among the world's most trusted sources of management education and thought leadership. For more than a century, the School's faculty has combined a passion for teaching…

Polar Beverages

Customer Operations Supervisor

Schenectady, NY, United States

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Job details

Experience: 3+ years of experience in customer operations, customer service, manufacturing, or related business functions.
Posting language: English
Posted: Nov 2, 2026

Original job description

The Customer Operations Supervisor serves as a primary operational liaison between customers and internal teams, ensuring exceptional service through proactive communication, inventory analysis, issue resolution, and performance reporting. This role is responsible for managing customer-facing operational activities and supporting financial recovery efforts through billback and credit management. The role also provides leadership and guidance across customer operations processes, supports team development, and promotes a culture of accountability, collaboration, and continuous improvement.

Key Responsibilities

Customer Relationship Management

Serve as the primary operational contact for assigned customers.
Lead customer-facing communications regarding inventory, service performance, quality concerns, and operational issues.
Coordinate customer meetings, business reviews, and follow-up actions.
Audit customer portals, scorecards, and reporting to ensure timely and accurate information.
Monitor inventory performance, inventory turns, aging materials, and transactional activity to identify risks and opportunities.
Review inventory discrepancies, material holds, and non-compliant inventory and coordinate resolution with internal stakeholders.
Develop and maintain reports, dashboards, and performance metrics that provide visibility into inventory health, customer performance, and operational efficiency.
Foster a customer-focused culture through collaboration, accountability, and continuous improvement.
Identify opportunities to improve customer experience, inventory management, reporting capabilities, and operational processes.

Resolution & Recovery

Investigate and resolve customer concerns related to inventory and order fulfillment.
Process and manage billbacks, deductions, credits, and customer claims.
Partner with Finance, Quality, and Operations teams to validate claims, recover costs, and reduce recurring issues.
Track open issues and ensure timely communication and resolution of customer-impacting concerns.
Analyze recurring customer deductions and identify opportunities for process improvement and cost reduction.

Qualifications

Education & Experience

Associate's degree required; Bachelor's degree or relevant experience in Business, Supply Chain, Operations, Finance, or a related field preferred.
3+ years of experience in customer operations, customer service, manufacturing, or related business functions.
Experience in food, beverage, consumer packaged goods (CPG), or contract manufacturing environments preferred.

Skills & Competencies

Strong customer relationship management and communication skills.
Proven analytical and problem-solving abilities.
Advanced Microsoft Excel skills, including Pivot Tables, lookups, and data analysis tools.
Experience with ERP systems and customer-facing reporting platforms preferred.
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
Experience coaching, training, or mentoring others preferred.
Continuous improvement mindset with a focus on operational excellence and customer satisfaction.

Physical & Work Environment Requirements

On-site, office-based role with regular interaction across Production, Warehouse, Quality, Customer Service, Finance, and Supply Chain teams.
Frequent review and analysis of system data, reports, and customer performance metrics.
May require periodic time on the production floor or in warehouse environments to support inventory reviews, issue investigations, and customer-related operational activities.

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More about this job

Skills

Process improvement
Customer experience
Inventory management
Reporting
Order picking
Communication skills
Supply chain management
Customer service
Problem solving
Microsoft Excel
Data analysis
ERP
Organizational skills
Coaching

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