Jobs in the United States

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LB
Sr Resident Engineer
Laland Baptiste
New York, NY
- $74 to $87 USD / hour
Certification Required: Certified Construction Manager (CCM)
Added just now
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Retail Product Line Manager
Kforce
Beaverton, OR
- $54 to $58 USD / hour
The Lead Product Line Manager will partner closely with cross-functional teams across Design, Development, Engineering, Materials, Merchandising, Brand, and Marketplace to take footwear…
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Python Developer
Kforce
Westlake, TX
- $62 to $72 USD / hour
Use Infrastructure as Code tools such as Terraform, AWS CloudFormation, or Azure Resource Manager templates to automate cloud and platform infrastructure
Added 1 min ago
Manager - Flight Ops Transformation
Employment Application
CO
…processes. The ideal candidate has experience with AI integration, process automation, data analytics, and digital technology…
Added 1 min ago
QI
Senior Project Manager (Roanoke, VA)
Quanta Infrastructure Solutions Group, LLC
Roanoke, VA
- $180,000 to $210,000 USD / year
…(NYSE: PWR) company, is seeking a full-time Senior Project Manager based onsite at our Roanoke, VA office who will be responsible for all aspects of design-build/engineer-procure-construct…
Added 1 min ago
Project Intermediate Manager
University of Michigan
Ann Arbor, MI
The Michigan Medicine Department of Clinical Engineering is seeking a candidate for the Clinical Engineering Project Manager position. This position will provide dedicated…
Added 2 mins ago
Scientist I/II
August Bioservices
Nashville, TN
Reporting to the Senior Manager of Analytical Development (AD), Scientists I/II, are responsible for performing routine analytical testing and laboratory activities using approved methods…
Added 2 mins ago
Americas Tax Technology Group - Development Manager
EY
Atlanta, GA · Chicago, IL · Nashville, TN · Dallas, TX
To qualify for the role you must have
Added 2 mins ago
DELI/CLERK
The Kroger Co.
Snohomish, WA
Deli Clerk assists the department manager in reaching sales and profit goals established for the department and monitors all established quality assurance standards.
Added 2 mins ago
AU
National Operations Manager
ABM US
Brownsville, TX · Houston, TX · Austin, TX
- $110,000 to $150,000 USD / year
5-7 years of manufacturing, distribution/fulfillment, GMP, or related experience required
Added 3 mins ago
Manager, Supply Planner
Oatly AB
Remote, United States
…lives without recklessly taxing the planet’s resources in the process, and to change the food system for the better. We drive that change through the power of oats and through a significant…
Added 3 mins ago
Supermarket Refrigeration Journeyman Technician
DeBra-Kuempel Inc.
TN-Nashville US-TN-Knoxville
…industrial piping contractor. Our team offers a variety of MEP and process piping services, including design-build engineering for new construction and renovation, installation and…
Added 4 mins ago
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Site Development Project Manager
Actalent
Wildwood, FL
- $50 to $60 USD / hour
Job Title: Project ManagerJob DescriptionThe Project Manager oversees multiple site development and heavy civil construction projects across the Central Florida area, managing work from…
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Project Engineer
Actalent
Wildwood, FL
- $31 to $43 USD / hour
Act as a key support resource and development funnel toward future Assistant Project Manager and Project Manager roles.
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Sr CRA II
Actalent
Kansas City, MO
- $70 to $95 USD / hour
…regulations, and internal standard operating procedures. As a site process specialist, you will help safeguard participant rights and well-being, support data accuracy and reliability, and…
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Sr CRA I
Actalent
Kansas City, KS
- $58.62 to $62.07 USD / hour
…models and monitoring environments. The Sr CRA I acts as a site process specialist, ensuring that studies are conducted in accordance with approved protocols, ICH-GCP guidelines, applicable…
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Senior Product Designer
Obviant
Arlington, VA
- $160,000 to $200,000 USD / year
…much more. Whether it’s a company navigating GTM or a program manager developing capabilities, we’re providing all sides with the intelligence they need to execute…
Added 4 mins ago
Engineering Project Manager - Missoula
Department of Transportation
Missoula, MT
The Montana Department of Transportation (MDT) is recruiting an Engineering Project Manager (EPM) in the Missoula District (Missoula Area). The Engineering Project Manager – Federal Aid…
Added 4 mins ago
Sr Process Innovation Specialist
Molson Coors
Milwaukee, WI
Reporting to the Sr. Manager, Process Innovation, you will provide brewery support for the implementation of new technologies and processes, including novel yeasts, innovative ingredients,…
Added 5 mins ago
Housekeeping Manager
Park Central Hotel
New York, NY
Behind every great hotel is a strong housekeeping team. As Housekeeping Manager, you will lead the heart of the house, supporting and inspiring your team in delivering impeccably clean,…
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Senior Project Manager (Ground-Up Hospitality Projects)
Jobot
Hamel, MN
- $130,000 to $180,000 USD / year
As a Senior Project Manager, you'll provide leadership throughout the entire construction process, from preconstruction and initial budgeting through project execution, closeout, and final…
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Design Engineer
HAPCO
Abingdon, VA
- $60,000 to $75,000 USD / year
strong technical expertise in engineering principles, CAD software, and
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Manager, Applications Science
Onto Innovation Inc-US
United States
Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from…
Added 6 mins ago
Construction Project Manager / HPM
Hoar
Birmingham, AL
Valid Driver's License required
Added 7 mins ago
Field Services Manager - Blade Services
Audubon Companies
Houston, TX
Attend customer Engineering Support meetings as needed or arrange suitable coverage. Provide field execution input to Engineering and Quality during review of customer repair-process…

PointClickCare

US-Solutions Analyst (Financial)

Remote, United States

$60,000 to $70,000 USD / year

Apply on jobs.lever.co About employer

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Job details

Pay: $60,000 to $70,000 USD / year
Posting language: English
Posted: Nov 12, 2026

Original job description

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare - so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

**Travel to Office expectations**

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.

*This position is remote for candidates living in North America.

Position Summary:

Your focus is on providing an exceptional customer experience while handling technical queries and complaints for our cloud-based healthcare solutions.

We are looking for someone who can prioritize daily tasks to resolve customer problems, independently or with others, in a timely manner using various communication channels. To do well in this role you need to be able to remain calm while trouble-shooting simple to moderately complex system issues with customers. As well, a strong understanding of administrative tasks and workflows for long term care and medical facilities is key to your success.

Reporting to the Manager, Customer Support

Key Responsibilities:

Develop an in-depth understanding of the Billing modules used to support processes and patient care in Senior Living facilities
As a member of the Customer Support Department, your main area of responsibility will be to resolve customer issues via phone, email, chat or remote sessions
Work effectively and professionally with other departments to resolve issues
Document user problems through the use of an online problem management system, Salesforce’s Service Cloud
Coordinate and execute internal, external, and or internal/external meetings to resolve problems
Stay current with product releases, AI tools, and emerging technologies relevant to healthcare SaaS
Be available to work between the hours of 8am to 8pm weekdays, occasional weekends, and holidays as necessary

Your Key Strengths:

Degree in Healthcare, IT, Engineering, Business Solutions (Preferred, not required)
Excellent interpersonal, customer support, and problem-solving skills
Demonstrated ability to multi-task, prioritize, and manage customer expectations in an extremely fast paced and high demand environment
Strong communication, relationship management and documentation skills
High degree of computer literacy and excellent typing skills
Experience providing web-based application software support
Prior long term care experience working in a business office role
Prior experience using PointClickCare (Preferred, Not required)

PointClickCare Benefits & Perks:

Benefits starting from Day 1!

Retirement Plan Matching

Flexible Paid Time Off

Wellness Support Programs and Resources

Parental & Caregiver Leaves

Fertility & Adoption Support

Continuous Development Support Program

Employee Assistance Program

Allyship and Inclusion Communities

Employee Recognition … and more!

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

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Jobs in the United States