Jobs in the United States

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LB
Sr Resident Engineer
Laland Baptiste
New York, NY
- $74 to $87 USD / hour
Certification Required: Certified Construction Manager (CCM)
Added just now
Manager Trainee
Tower Loan of Mississippi, LLC
Brookhaven, MS
Must have a valid driver’s license and reliable vehicle
Added just now
AU
Security Officer Flex City Agency
Allied Universal
Woodside, NY
- $18.87 USD / hour
Must have reliable transportation
Added just now
TG
Case Manager Immigration Bilingual Spanish
The GEO Group
Austin, TX
- $23.07 USD / hour
Valid driver’s license required and the ability to safely operate a motor vehicle in order to perform home visits · Must live in the US 3 of the last 5 years (military and study abroad included)
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TECHNICIAN, BIOMEDICAL I-Jacksonville, FL.
Compass Group
JACKSONVILLE, FL
Makes recommendations to the Department Manager regarding service strategies on equipment; keeps supervisor informed of activities, needs and problems.
Added just now
CG
OPERATIONS MANAGER (EVS) 1st Shift - Durham, NC
Compass Group
Durham, NC
- $53,000 to $55,000 USD / year
Summary: As an Operations Manager, you are responsible for assisting in directing and overseeing the support services operational needs of the department. You will coordinate the tasks of…
Added just now
Micro Kitchen Manager
Compass Group
MOUNTAIN VIEW, CA
…product freshness, quality, and visual presentation. As the MK Manager, you will oversee all daily administrative and operational functions, including inventory strategy, labor management,…
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FACILITIES MANAGER
Compass Group
BREINIGSVILLE, PA
Must have general hands on knowledge of both routine nightly and daytime facility cleaning and related services
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Senior National Quality Performance Manager (Remote)
Molina Talent Acquisition
United States
Leads execution of complex quality assignments, supports program changes, ensures alignment with program goals, and updates leadership and applicable parties on program/project development.
Added just now
Sales Associate
United Pacific
Puyallup, WA
…location and assists in the operation of the facility in a safe, customer-focused, and profitable manner. You will perform various duties including, but not limited to: Daily cash handling,…
Added just now
Sales Associate
United Pacific
Monrovia, CA
…location and assists in the operation of the facility in a safe, customer-focused, and profitable manner. You will perform various duties including, but not limited to: Daily cash handling,…
Added just now
Sales Associate
United Pacific
Littleton, CO
…location and assists in the operation of the facility in a safe, customer-focused, and profitable manner. You will perform various duties including, but not limited to: Daily cash handling,…
Added 1 min ago
QI
Senior Project Manager (Roanoke, VA)
Quanta Infrastructure Solutions Group, LLC
Roanoke, VA
- $180,000 to $210,000 USD / year
…(NYSE: PWR) company, is seeking a full-time Senior Project Manager based onsite at our Roanoke, VA office who will be responsible for all aspects of design-build/engineer-procure-construct…
Added 1 min ago
Store Supervisor, FT
Under Armour
Jeffersonville, OH
…operations, and driving results. You'll back up the Assistant Store Manager, uphold merchandise standards, and help create a high-performance culture where everyone…
Added 1 min ago
Hotel Front Desk Associate
Sree Hotels
Charlotte, NC
…are the face of the hotel and therefore must have excellent customer service skills, attention to detail, and a positive and cheerful personality. Whether you are providing information…
Added 1 min ago
General Manager
Home Instead Pilot
Frankfort, KY
Our office serves multiple high-opportunity territories, and we’re looking for a strong, people-first General Manager to guide our next stage of growth. This pivotal leadership role calls…
Added 1 min ago
H
Office & Employee Experience Manager
HiBob
United States
- $93,000 to $120,000 USD / year
Worksite Requirement: Ability to work on-site in our New York City office 4–5 days per week
Added 1 min ago
Business Development Director - Life Sciences
Welo Global
Remote, United States
Working with the Program Directors, Enterprise Project Managers and/or Project Manager (PM) to create territory, account and opportunity plans, RFPs, SOWs, quotes and ensuring that…
Added 1 min ago
Manager, Content Marketing
FranConnect, LLC
Remote, United States
…and improve it, in close partnership with Sales, Product, and Customer Success. An understanding of the franchise world - how franchisors and franchisees make decisions, what a development…
Added 2 mins ago
NM
Practice Manager (Neuroscience), Full Time
Northwestern Memorial Healthcare
Crystal Lake, IL
- $39.78 to $59.67 USD / hour
- Full-time
The Practice Manager RMG reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant…
Added 2 mins ago
A
Compliance Manager
Acreage
Egg Harbor, NJ
- $90,000 to $120,000 USD / year
The Compliance Manager, NJ (CM) will be responsible for ensuring Acreage CCF NJ’s cultivation, manufacturing, and retail dispensary operations adhere to all state regulations under the New…
Added 2 mins ago
Chief Engineer
Edgewater Hotel & Waterpark
Altus, OK
-Maintain parts and supplies inventory, advising General Manager on items needed
Added 2 mins ago
DELI/CLERK
The Kroger Co.
Snohomish, WA
A Kroger Deli Clerk creates an outstanding customer experience through exceptional service while encouraging other associates to do the same.
Added 2 mins ago
School Custodial Cleaner
ABM US
ELYRIA, OH · Elyria, OH · Lorain, OH
Notify lead cleaner or manager concerning the need for minor or major repairs or additions to building operating systems
Added 2 mins ago
Retail Store Manager 2
AT&T Mobility Services LLC
Remote, United States
Three or more years of sales and/or customer experience in telecommunications or a related industry

PointClickCare

US-Solutions Analyst (Financial)

Remote, United States

$60,000 to $70,000 USD / year

Apply on jobs.lever.co About employer

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Job details

Pay: $60,000 to $70,000 USD / year
Posting language: English
Posted: Nov 12, 2026

Original job description

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare - so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

**Travel to Office expectations**

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.

*This position is remote for candidates living in North America.

Position Summary:

Your focus is on providing an exceptional customer experience while handling technical queries and complaints for our cloud-based healthcare solutions.

We are looking for someone who can prioritize daily tasks to resolve customer problems, independently or with others, in a timely manner using various communication channels. To do well in this role you need to be able to remain calm while trouble-shooting simple to moderately complex system issues with customers. As well, a strong understanding of administrative tasks and workflows for long term care and medical facilities is key to your success.

Reporting to the Manager, Customer Support

Key Responsibilities:

Develop an in-depth understanding of the Billing modules used to support processes and patient care in Senior Living facilities
As a member of the Customer Support Department, your main area of responsibility will be to resolve customer issues via phone, email, chat or remote sessions
Work effectively and professionally with other departments to resolve issues
Document user problems through the use of an online problem management system, Salesforce’s Service Cloud
Coordinate and execute internal, external, and or internal/external meetings to resolve problems
Stay current with product releases, AI tools, and emerging technologies relevant to healthcare SaaS
Be available to work between the hours of 8am to 8pm weekdays, occasional weekends, and holidays as necessary

Your Key Strengths:

Degree in Healthcare, IT, Engineering, Business Solutions (Preferred, not required)
Excellent interpersonal, customer support, and problem-solving skills
Demonstrated ability to multi-task, prioritize, and manage customer expectations in an extremely fast paced and high demand environment
Strong communication, relationship management and documentation skills
High degree of computer literacy and excellent typing skills
Experience providing web-based application software support
Prior long term care experience working in a business office role
Prior experience using PointClickCare (Preferred, Not required)

PointClickCare Benefits & Perks:

Benefits starting from Day 1!

Retirement Plan Matching

Flexible Paid Time Off

Wellness Support Programs and Resources

Parental & Caregiver Leaves

Fertility & Adoption Support

Continuous Development Support Program

Employee Assistance Program

Allyship and Inclusion Communities

Employee Recognition … and more!

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

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Jobs in the United States