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Added 1 min ago
EHS Manager
A-PA ACQUISITION LLC
Milford, CT
The Environmental, Health & Safety (EHS) Manager is responsible for developing, implementing, and maintaining environmental, health, and safety programs across Alinabal's multistate…
Added 1 min ago
Sr. Office Manager & Executive Assistant
Rally House
United States
The Sr. Office Manager & Executive Assistant leads the daily operations of Rally House's corporate office while providing high-level administrative support to the Leadership Team. This…
Added 1 min ago
FB
Senior Programs Specialist
Food Bank of Central & Eastern North Carolina
Wilmington, NC
- $25 to $30 USD / hour
The Senior Program Specialist (Outreach and Logistics) provides program coordination and oversight, partner support, data management, compliance, training, and relationship management to…
Added 1 min ago
Brand & Product Marketing Manager - Components: eldoLED and IOTA
Acuity Inc.
Conyers, GA
The Brand and Product Marketing Manager, eldoLED and IOTA, reporting to the Sr. Director of Marketing – Electronics, leads brand and product marketing for our Electronics Components…
Added 2 mins ago
Executive Assistant
United States - Genesys Cloud Services, Inc.
Virtual Office, GA · Virtual Office, IL · Virtual Office, NY
Partner with senior leaders and cross-functional stakeholders to drive alignment across departmental, divisional, and organizational priorities
Added 2 mins ago
General Manager - Almeda
Fitness Connection
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You will partner with the Area Manager to develop talent, drive performance, and bring our mission to life - inspiring the people we serve to build healthier lives through value-rich…
Added 2 mins ago
TS
South Bend Kroc Center - Senior Services Manager
The Salvation Army Central Territory
South Bend, IN
- $19.25 to $20.25 USD / hour
Help older adults stay active, build friendships, and feel connected to their community. As the Senior Services Program Manager at the South Bend Kroc Center, you’ll lead the planning and…
Added 2 mins ago
Patient Services Representative II
Samaritan
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Together, serving as the trusted regional healthcare partner.
Added 3 mins ago
Recruiter & Onboarding Specialist
AG&P Americas Inc.
Spring, TX
The Recruiter & Mobile Onboarding Specialist, reporting to the Sr. HR Manager, supports workforce staffing for large-scale industrial construction and data center projects. This role is…
Added 4 mins ago
Event Marketing Manager
Jackson & Coker Locumtenens, LLC
United States
…strategy into measurable business impact? As our Event Marketing Manager, Industry Relations, you’ll lead Jackson and Coker’s event marketing and industry engagement strategy. You’ll…
Added 4 mins ago
Senior Mining Construction Manager
WSP
South Jordan, UT · Reno, NV · Lovelock, NV · Salt Lake City, UT · Winnemucca, NV · Anchorage, AK
WSP is seeking a Senior Mining Construction Manager to lead and oversee all onsite construction activities for a large mining EPCM project in our growing Earth & Environment team. This…
Added 4 mins ago
Mining Construction Safety Manager
WSP
South Jordan, UT · Reno, NV · Salt Lake City, UT · Lovelock, NV · Winnemucca, NV · Anchorage, AK
The full-time Construction Safety Manager is responsible for developing, implementing, and maintaining project safety programs to ensure all construction activities are performed in…
Added 4 mins ago
Wealth Relationship Manager SAFE Act - Chinatown (Bilinugal Speaker, Mandarin)
Citibank, N.A.
United States
Refer opportunities to segment partners where appropriate (including, but not limited to Lending Consultants and Financial Advisor, Small Business Partners, Relationship Manager, etc.)
Added 4 mins ago
Wealth Relationship Manager - Anaheim Hills
Citibank, N.A.
United States
Refer opportunities to segment partners where appropriate (including, but not limited to Lending Consultants and Financial Advisor, Small Business Partners, Relationship Manager, etc.)
Added 4 mins ago
Senior Software Technical Program Manager, CUDA Robotics
NVIDIA USA
CA · NC
NVIDIA is seeking an experienced Senior Software Technical Program Manager to lead sophisticated software and platform programs spanning NVIDIA CUDA Robotics, accelerated computing and…
Added 4 mins ago
Assembly & Test Material Handler (Edwards Vacuum)
United States
…competitive compensation and comprehensive wellness & benefits…
Added 4 mins ago
Assembly & Test Material Handler (Edwards Vacuum)
United States
…competitive compensation and comprehensive wellness & benefits…
Added 4 mins ago
Branch Manager Sweetgrass District South Carolina
B10 Wells Fargo Bank, N. A.
CHARLESTON, SC · NORTH CHARLESTON, SC · MOUNT PLEASANT, SC · JOHNS ISLAND, SC
…means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community,…
Added 4 mins ago
Client Delivery Manager
Drawbridge Partners
New York, NY
The Client Delivery Manager is responsible for ensuring the successful execution of cybersecurity services sold while delivering on time, within scope, and with a consistently high-quality…
Added 5 mins ago
Construction Manager
Bechtel Corporation
Houston, TX
Added 5 mins ago
Wealth Relationship Manager SAFE Act - Chinatown (Bilinugal Speaker, Mandarin)
Citi
SAN FRANCISCO, CA · San Francisco, CA · San Francisco
Refer opportunities to segment partners where appropriate (including, but not limited to Lending Consultants and Financial Advisor, Small Business Partners, Relationship Manager, etc.)
Added 5 mins ago
Wealth Relationship Manager SAFE ACT - Tarzana
Citi
TARZANA, CA · Los Angeles, CA · Los Angeles
Refer opportunities to segment partners where appropriate (including, but not limited to Lending Consultants and Financial Advisor, Small Business Partners, Relationship Manager, etc.)
Added 5 mins ago
Wealth Relationship Manager - Anaheim Hills
Citi
ANAHEIM HILLS, CA · Anaheim, CA · Anaheim
Refer opportunities to segment partners where appropriate (including, but not limited to Lending Consultants and Financial Advisor, Small Business Partners, Relationship Manager, etc.)
Added 5 mins ago
Talent Acquisition Specialist (Org Wide)
Lakeland Care Incorporated
Fond du Lac, WI
Under the general direction of the Organizational Development Manager, the Talent Acquisition Specialist leads Lakeland Care’s full-cycle talent acquisition strategy and recruitment…
Added 6 mins ago
CO
Information Technology Manager
City of Brooklyn Park
Brooklyn Park, MN
- $129,916.8 to $175,760 USD / year
The Information Technology (IT) Manager provides strategic vision and leadership for the City's technology operations, ensuring technology supports organizational priorities and advances…

PNI

Claims Representative II - Trainee

Waukesha, WI, United States

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Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

The Claims Rep II Trainee is a closely supervised, entry-level position in which the incumbent obtains knowledge and an understanding of claims handling through both a formal and on-the-job training program. Upon the successful completion of the program, the Claims Rep II - Trainee is a candidate for promotion to the Claims Rep II position. This is a hybrid role reporting to the Waukesha, WI office.

POSITION COMPETENCIES

Attention to Details
Quality Orientation
Planning & Organizing
Positive Approach
Applied Learning

ESSENTIAL DUTIES AND RESPONSIBILITITES

Demonstrates honesty; keeps commitments made to others; behaves in a consistent manner; keeps sensitive information confidential; adheres to moral, ethical, and professional standards, regulations, and organizational policies.
Listens to others and objectively considers their ideas and opinions, even when they conflict with own.
As training progresses, perform basic claims handling duties on non-complex claims, under the supervision of the Team Leader, Director ACT and Claims Service Office Manager to include:
Accurate preparation of claim file documentation
Verification of coverages where applicable
Setting/adjusting reserves
Making appropriate contacts
Identifying subrogation and salvage opportunities
Achieving best practices type settlements in the disposition of claims
Issue payments within authority to appropriate parties
Accurately and carefully follows established procedures for completing work tasks.
Takes advantage of available resources (individuals, processes, departments, and tools) to complete work efficiently; coordinates with internal and external partners.
Establishes procedures to remain aware of issues, follow up on action items, and track results (e.g., quality, quantity, cost, or timeliness).
Successfully complete prescribed professional education courses (IIA, AIC, etc.).
Complete and apply knowledge and skills developed during formal classroom and/or on-the-job training sessions, as set forth in defined training schedule.
Adheres to specific client handling instructions for each Self-Insured client.
Attends client meetings with supervisor for training purposes.
Completes quarterly excess reports in accordance with the policies provisions with supervision and guidance.
Performs other duties as may be assigned by the Team Leader, Director ACT, Claims Service Office Manager or Regional Vice President.

ADDITIONAL RESPONSIBILITIES

SPECIAL RELATIONSHIPS

The Claims Rep II Trainee has direct contact and interaction with all levels of personnel within the Claims Service Office.
As training progresses, will have direct contact with policyholders, claimants, medical and legal professionals and vendors.

QUALIFICATIONS

Education/Credentials

Bachelor's degree preferred
Adjuster’s license or be willing to obtain one as required

Experience

Experience in a customer service oriented position preferred

Technical/Professional Knowledge

Effective communication skills, both oral and written
Effective inter-personal skills
Personal Computer skills, with an emphasis on Microsoft products
Ability to work within a team-oriented, fast-paced, customer-focused environment

The compensation has been carefully determined by considering a variety of important factors, including skill sets, experience, training, and certifications. With these considerations in mind, the estimated hiring range is $45,000 - $62,000. Additionally, you may be able to participate in our annual incentive program, depending on eligibility under the plan. JOB REQUIREMENTS (as required by ADA – Americans with Disabilities Act)

This position is primarily a sedentary position that requires occasional standing and walking throughout the office environment.
Must be able to perform computer-based tasks and access digital information necessary for job duties, including through the use of assistive technologies.
Must be able to complete computer-based tasks and utilize office equipment as needed to perform essential job functions.
Must be able to access and enter information accurately using automated systems.
Must be able to communicate effectively with internal and external clients using telephone, electronic, or other communication systems.
Must be able to present information to individuals and groups.
Must be able to interpret and apply concepts that may or may not be based upon established guidelines.
Must be able to maintain acceptable attendance and adhere to scheduled work hours.

Why Choose Penn National Insurance?

At Penn National Insurance, we’re on a mission to help people feel secure and make life better when bad things happen. For over 106 years, we’ve been a trusted partner to individuals, families and businesses because we are a mutual insurance company where service and support for our policyholders are at the heart of everything we do.

We’re not just a company - we’re a community united by our core mission to “Make Life Better.” Here, you’ll find a place where your professional growth, success and personal well-being are our top priorities.

Your Career Journey: Empowering Your Growth

Your career should be more than just a job - it should empower you to feel secure, supported and inspired. At Penn National Insurance, we invest in your growth and celebrate your contributions with a comprehensive and competitive total rewards package. We’re committed to supporting your journey and helping you thrive at every stage of your career. Key highlights include:

Benefits and Compensation: Generous 401(k) match, graded profit sharing, incentive compensation, and a wide range of benefits to support your financial health, physical well-being and career development.
Flexibility: We offer remote and hybrid work options, flexible scheduling and a “dress-for-your-day” culture.
Recognition: We celebrate your achievements, big and small, through employee recognition programs designed to honor your contributions.

Your Employer of Choice: A Legacy of Trust and Strength

Joining Penn National Insurance means becoming part of a company with over a century of experience, built on trust, innovation and strong relationships. From our beginnings as a mutual insurance company founded by farmers to our 100th anniversary in 2019, we've stayed true to our relationship-driven model, focusing on direct service and meaningful support.

Your Community: Making an Impact Together

Making life better isn’t just our mission - it’s a value that guides everything we do. Our employees are at the heart of this mission, giving back through community engagement and charitable efforts. We proudly support our community through financial support and employee volunteering opportunities including our annual United Way campaign, where employee contributions and company matches make a significant impact each year.

Your Future: Building a Rewarding Career Path

We’re not just offering a job; we’re providing a fulfilling and rewarding career. We support your growth with a range of resources designed to help you build your skills and achieve your goals, including:

Continuing Education Support: Access to programs that help you enhance your knowledge, skills and educational goals along with 100% tuition reimbursement for academic studies.
Professional Development Opportunities: Tailored designation programs to help you advance in your career such as CPCU, AINS, CPA, CISSP, and more.
Long-Term Career Focus: With an average employee tenure of 14 years and many team members serving for over 40 years, we take pride in fostering a work environment that values long-term growth and development.

When you join us, you’re not just starting a job - you’re becoming part of a team that values your growth and invests in your future. Our commitment to long-term retention and employee development ensures that you will be part of a tradition and legacy of excellence that spans decades.

Only candidates from the following states will be considered for opportunities with Penn National Insurance and Inservco Insurance Services: Alabama, Delaware, Iowa, Maryland, Minnesota, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, Wisconsin – unless specifically stated otherwise in the job posting.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, creed, affectional and sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Consistent with the Americans with Disabilities Act (ADA) and EEOC guidance, it is the policy of Pennsylvania National Insurance to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to a HR Business Partner via telephone at 800-368-4764, or through email.

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