Jobs in the United States

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Medical Receptionist Team Lead II
HealthPartners
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…request our care. Leads the Frontline and/or Call Center daily operations by matching staffing needs to the phone processes and measures tied to operational service goals. Functions as a…
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Director Rental Operations (Hawaii)
SIXT
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Are you a strategic leader with a passion for operational excellence? At SIXT, the Director of Rental Operations plays a pivotal role in driving performance across the region. In this…
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Project Manager
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HEAPY is seeking a Client Manager to join our Healthcare practice based out of our Greenville, SC office. In this highly visible role, you will serve as a trusted advisor to clients, lead…
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Director of Finance - Hotel/Hospitality
Q - Center
St. Charles, IL
- $130,000 to $180,000 USD / year
…conference center, responsible for overseeing all hotel financial operations, including budgeting, forecasting, and performance analysis across rooms, food & beverage, and events. You…
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Security Officer
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Fort Lauderdale, FL
Security Supervisor/Manager – Director of Security
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Assistant Guest Service Mgr FT
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To gain the skills, knowledge, and expertise to be considered a successful Guest Service Manager. To supervise and ensure that every guest receives the fastest and most pleasant checkout…
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Operations Manager
SERVPRO of Coffee, Franklin, Warren Counties
Manchester, TN
- $100,000 USD / year
SERVPRO Team Ridner is seeking an experienced, results-driven Operations Manager to lead our Mitigation Production and Reconstruction departments.
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Corrections Lieutenant: Fluvanna Correctional Center #00518
Dept of Corr - Central Admin
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…visitors, inmates, and the public to maintain orderly and secure…
Added 1 min ago
Manager of IT Infrastructure
Milo's Tea Company Inc
Remote, United States
Milo’s Tea Company is one of the fastest-growing beverage companies in the United States. Our culture and operations are built on the belief that we can make a difference in the world. That…
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Corrections Food Service Leader 3
State of Wisconsin
WI
- $26.87 USD / hour
Under the general supervision of the Food Service Manager, this position is responsible for the food service operation at the Robert E. Ellsworth Correctional Center. Direct the production…
Added 1 min ago
Phlebotomy Field Coordinator
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Complete additional duties and assignments as delegated by the Operations Manager.
Added 1 min ago
Police Sergeant
UWOSH University of Wisconsin Oshkosh
Oshkosh, WI
Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.
Added 1 min ago
Spa Assistant Manager
M Resort
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Must have excellent verbal and written communication skills · Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner
Added 2 mins ago
Lead Records Associate
SPS North America
Bellevue, WA
Reports to: Client Services Supervisor, Client Services Manager, or equivalent leadership.
Added 2 mins ago
Office Administrator II
projects/helpful-passage-853/companies/5eac5651-3998-4682-9f47-a0bde77d570a
Madison, WI
Added 2 mins ago
Manager, Media
Chicago, IL
The Manager, Media, is responsible for the execution of comprehensive media strategies that align with the organization's marketing objectives and drive brand growth. This role involves…
Added 2 mins ago
V105 - Criminal Appellate Support Specialist
Job Duck LLC
Remote, United States
Assist the Office Manager and Paralegal with daily legal operations
Added 2 mins ago
HG
H&M Store Manager - The Mall at Robinson
H&M Group
Pittsburgh, PA
- $65,397 to $77,480 USD / year
As a Store Manager, you’ll be responsible for the total holistic omni customer experience in your store, ensuring high visual and commercial curation & standards according to the store…
Added 2 mins ago
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Department Supervisor - Orlando Metro
H&M Group
Orlando, FL
- $19.22 to $22.39 USD / hour
Be aware of and take responsibility of your department's strengths and identifying commercial opportunities and working with your Department Manager to act on them
Added 2 mins ago
Customer Support Team Lead
EquipmentShare
Columbia, MO
…for team members and assist leadership to ensure smooth team operations and effective…
Added 2 mins ago
Executive Chef
SSA Group
Birmingham, AL
Assist General Manager with accurate forecast of weekly and monthly sales as necessary.
Added 2 mins ago
Manager, Mechanical Production
Ametek, Inc.
Suwanee, GA
Due to the nature of NSI-MI Technologies’ programs and products, applicants must have the legal right to work in the U.S
Added 3 mins ago
Front Desk Manager
Biltmore Hotel Limited
Coral Gables, FL
The Front Office Manager is responsible for, but not limited to, supervising the Front Desk Staff while overseeing the Front Desk operations. As well as, providing attentive, courteous, and…
Added 3 mins ago
Front Desk Assistant Manager
Biltmore Hotel Limited
Coral Gables, FL
The Assistant Front Office Manager is responsible for, but not limited to, supervising the Front Desk Supervisor and Agents while overseeing the Front Desk operations. As well as, providing…
Added 3 mins ago
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Purchase Reimbursement Coordinator
Golden Gate Regional Center
Remote, United States
- $47,618 to $57,141 USD / year
Work with Clinical Operations Manager for any cases that needs managerial guidance

PNC

Operations Manager Sr

Itasca, IL, United States

Base Salary: $84,700.00 – $157,300.00

Apply on careers.pnc.com About employer

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Job details

Pay: Base Salary: $84,700.00 – $157,300.00
Posting language: English
Posted: Nov 13, 2026

Original job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As an Operations Manager Sr within PNC's AR Advantage Operations organization, you will be based in Chicago, IL.

The work schedule for this role will be Monday - Friday, 8:00 AM - 5:00 PM with the expectation to spend some time on the other shifts.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

Defines the overall strategy for their business functional unit within operations. Executes operating plan. Communicates strategy to operations team. Responsible for multiple functions across one or more sites. Manages managers, supervisors and/or individual contributors. Participates in industry forums.
Manages and is responsible for achieving desired business results. Acts as a senior point of escalation and resolves exceptions on the most significant and complex issues, processes and products. Serves as a senior level representative for an operational group. Interacts with customers and/or third parties to drive business results in resolving escalated issues. Owns third party and/or senior level business partner relationships.
Provides coaching and development to operations managers and supervisors. Leads staff meetings, communicates the strategic direction and translates into tactical operating plans.
Provides consultation and advice to service partners and customers. Identifies and influences strategic improvement initiatives and serves as project sponsor. Reviews and approves standard operating procedures as appropriate. Drives policy improvements.
Owns the control framework for unit(s) of responsibility. Establishes and monitors key risk indicators to ensure effective quality risk management. Manages and is accountable for risk mitigation and business resiliency strategies. Verifies work processes to ensure completeness, accuracy and conformance to established service levels, department controls, risk tolerance and applicable procedures.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
Live the Values - Role models our values with transparency and courage.
Enable Change - Takes action to drive change and innovation that will transform our business.
Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills Accountability, Customer Solutions, Ensure Compliance, Personal Initiative, Process Improvements, Results-Oriented, Risk Mitigation Strategies, Standard Operating Procedure (SOP)

Competencies Decision Making and Critical Thinking, Effective Communications, Industry Knowledge, Internal Resource Coordination, Operational Functions, Operational Risk, Problem Solving, Process Management, Standard Operating Procedures

Work Experience Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. At least 3 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education Bachelors

Certifications No Required Certification(s)

Licenses No Required License(s)

Language Assessments

No Required or Preferred Language Assessments

Pay Transparency

Base Salary: $84,700.00 – $157,300.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 11/13/2026, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Apply on careers.pnc.com About employer

More about this job

Skills

Coaching
Risk management
Decision making
Regulatory compliance
Critical thinking
Problem solving

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Work requirements

Jobs in the United States