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NAM, Southern Carlson
Black & Decker (U.S.) Inc.
Charlotte, NC
It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For…
Added just now
BH
RN-PACT
Behavioral Health Network
Worcester, MA
- $37 to $45.5 USD / hour
…state, we are currently seeking a Registered Nurse to join our Program of Assertive Community Treatment (PACT) team and help advance our mission of empowering people to live healthier, more…
Added just now
AT
Front Office Coordinator/Operations
Access To Healthcare Network
Reno, NV
- Up to $21.63 USD / hour
Assist the Front Office Manager with tracking daily walk-in activity by program, timeframe, and purpose of visit, including monitoring lobby wait times.
Added just now
Product Marketing Manager, Customer Growth
Conquest Planning
Remote, United States
…AI engine, expand their use cases, and bring more of their people into it – or bring our headless engine to more surfaces. You activate our positioning and take the messaging frameworks set…
Added 1 min ago
TA
Bilingual Spanish-Speaking Trainer (9959)
The Arc Prince George's County
LARGO, MD
- $75,000 USD / year
The Arc Prince George’s County serves more than 600 individuals with disabilities through a variety of programs, services and supports. Our primary areas of support are community living,…
Added 1 min ago
CO
DEPARTMENT SERVICES AIDE (Entry-Experienced) - PUBLIC SERVICES
City of Huntington Beach
Huntington Beach, CA
- $17.77 to $29.63 USD / hour
…skills and have the ability to relate to a diverse group of people. When assigned to the Central Library, the incumbent should have flexibility to be scheduled for Saturday and/or Sunday…
Added 1 min ago
Implementation Manager, Nashville
Findhelp
Nashville, TN
As a mission driven organization, we are focused on creating a positive impact by connecting people in need to the programs that serve them with dignity and ease. Powered by our proprietary…
Added 1 min ago
Store Manager - Famous Footwear
Famous Footwear
Phoenix, AZ
As a full-time Store Manager, you are passionate about serving your community by providing the best shoe store experience for the whole family. You do this by challenging yourself and…
Added 1 min ago
Assistant Store Manager - Famous Footwear
Famous Footwear
TEMPE, AZ
Be our Store Manager’s Right Hand. When the Store Manager is away, you will step into their shoes, further developing and refining your already strong people leadership and store management…
Added 1 min ago
FF
Full-Time Sales Lead - Famous Footwear
Famous Footwear
OKLAHOMA CITY, OK
- Full-time
Employee Assistance Programs. Receive 24/7 access to a comprehensive suite of individual support options, including emotional support, work-life solutions, legal guidance, financial…
Added 1 min ago
PB
Part Time Teller
PNC Bank NA
Calabash, NC
- Part-time
…doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial…
Added 1 min ago
PB
Part Time Teller
PNC Bank NA
NJ
- Part-time
…doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial…
Added 1 min ago
PB
Part Time Teller
PNC Bank NA
Royal Palm Beach, FL
- Part-time
…doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial…
Added 1 min ago
Lead Teller
PNC Bank NA
FL
…doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial…
Added 1 min ago
Mortgage Loan Officer
PNC Bank NA
AL
…doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial…
Added 1 min ago
Client Service Associate
PNC Bank NA
Fort Lauderdale, FL
…doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial…
Added 1 min ago
Sales Assistant - PNC Wealth Management
PNC Wealth Management LLC
Ridgewood, NJ
…doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial…
Added 1 min ago
Personal Banker
PNC Bank NA
Dallas, PA
…doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial…
Added 1 min ago
Person Banker
PNC Bank NA
OH
…doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial…
Added 1 min ago
Lead Teller
PNC Bank NA
NC
…doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial…
Added 1 min ago
Relationship Banker Business Specialist
PNC Bank NA
OH
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together…
Added 1 min ago
Branch Manager
PNC Bank NA
Princess Anne, MD
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together…
Added 1 min ago
Teller
PNC Bank NA
Leander, TX
…doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial…
Added 1 min ago
Lead Teller
PNC Bank NA
NM
…doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial…
Added 1 min ago
Enterprise Testing Analyst
PNC Bank NA
OH · Jacksonville, FL · Pittsburgh, PA · Birmingham, AL · Cleveland, OH
…doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial…

PNC

Lead Teller

Fayetteville, NC, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Teller Lead within PNC's retail banking organization, you will be based in Fayetteville, NC at the Main Branch.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

Coaches, mentors and leads tellers by example to deliver a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
Coaches, mentors and leads tellers by example in identifying opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
Coaches, mentors and leads tellers by example in performing lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Coaches, mentors and leads tellers by example with clear communication skills, transaction handling and problem resolution processes. Assists the Branch Manager in performance management and new hire selection processes.
Coaches, mentors and leads tellers by example in adhering to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
To learn more about this and other opportunities on our team.Watch this video.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales

Competencies Accuracy and Attention to Detail, Addressing Customer Needs, Coaching Others, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs

Work Experience Roles at this level typically do not require a university / college degree, high school diploma or GED, but do require related experience or product knowledge to accomplish primary duties. Typically requires 1+ years of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education No Degree

Certifications No Required Certification(s)

Licenses No Required License(s)

Language Assessments

No Required or Preferred Language Assessments

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

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