Jobs in the United States

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Added 31 mins ago
BD
Retail Warehouse Associate
Bob's Discount Furniture LLC
Chesapeake, VA
- $17 to $18 USD / hour
…Discount Furniture, playing a critical role in the back-end operations that make our stores shine. Whether part-time or full-time, this role ensures our showrooms are staged to perfection,…
Added 32 mins ago
Customer Service Rep
Hoffman Enclosures, Inc.
Anoka, MN
Associate's degree or equivalent work experience.
Added 33 mins ago
Dual Director of Sales
Tharaldson Hospitality
Newark, CA
Work closely with Operations to ensure exceptional guest experiences and client satisfaction.
Added 33 mins ago
VM
Onsite Recruiter - Danville
Volt Management Corp
Danville, KY
- $55,000 to $60,000 USD / year
…engagement, recognition, and appreciation initiatives. Handle associate relations, including concerns, coaching, performance conversations, and disciplinary actions. Attend client meetings…
Added 34 mins ago
VM
Onsite Recruiter - Danville
Volt Management Corp
Danville, KY
- $55,000 to $60,000 USD / year
…engagement, recognition, and appreciation initiatives. Handle associate relations, including concerns, coaching, performance conversations, and disciplinary actions. Attend client meetings…
Added 34 mins ago
Client Experience Associate
PNC
Glen Ridge, NJ
…contribute to the company’s success. As a Client Experience Associate within PNC's Parkway Region Retail Banking organization, you will be based in Glen Ridge,…
Added 34 mins ago
Team Leader Design/Drafting
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Lexington, KY
Possible support of Engineering/Operations employees in emergency situationsalong with other courses in business operations.
Added 34 mins ago
Restaurant Supervisor
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Understands and utilizes all safety and sanitation practices as defined in the safety program and reports any accidents to management.
Added 34 mins ago
Risk Advisory Internal Audit Associate (Financial/Operations)
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Lexington, KY · Louisville, KY
As a Risk Advisory Internal Audit Associate (Financial/Operations), you will:
Added 35 mins ago
WF
Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)
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- $22.55 to $36.08 USD / hour
…orders, excellent pickup experience, team productivity, and program execution. You will monitor key performance indicator metrics and visual cues in-store to assess the Team’s performance…
Added 35 mins ago
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Truck Driver - CDL Class A - Penske Logistics
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- $23.25 USD / hour
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Added 35 mins ago
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Truck Driver - CDL Class A - Penske Logistics
Penske
Little Rock, AR
- $28 USD / hour
Associates must have the ability to accept responsibility for their own safety, as well as the safety of others
Added 35 mins ago
C
Gardener (Full-Time)
CHEEKWOOD
Nashville, TN
- $20 USD / hour
- Full-time
Understands and upholds the Cheekwood Mission, Vision and Values, and maintains great awareness and flexibility to accommodate and support organizational goals and operations.
Added 35 mins ago
Program Director
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Suffolk, VA
The Program Director or Program Manager is responsible for the management and the strategic growth of the Wound Care Program for the assigned area of responsibility. This position is…
Added 36 mins ago
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As a Strategic Partner Associate, you will serve as the hands-on bridge between Motional, key local stakeholders, and commercial partners. We are transitioning from development to…
Added 36 mins ago
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Director, E-Commerce Operations
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New York, NY
- $85,000 to $95,000 USD / year
The Director, Ecommerce Operations will own the agency’s ecommerce vertical, managing internal teams on all deadlines and deliverables, in line with client needs and needs of the business.…
Added 36 mins ago
FAC ENG/CARPENTER 2
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Added 37 mins ago
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Added 37 mins ago
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Added 37 mins ago
Nutrition Assistant Manager
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Added 37 mins ago
Public Benefits Specialist, Entry (Operations Support Specialist) Salem
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Added 37 mins ago
Community Liaison Supervisor - Inwood Residence
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Manhattan, NY
The Community Liaison serves as the primary point of contact between the program and the surrounding community, promoting positive neighborhood relations, supporting client engagement, and…
Added 37 mins ago
Community Liaison Supervisor - Jack Ryan Residence
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Manhattan, NY
The Community Liaison serves as the primary point of contact between the program and the surrounding community, promoting positive neighborhood relations, supporting client engagement, and…
Added 37 mins ago
EHS Specialist
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University Park, IL
…workplace safety, making a lasting impact on our people and operations. As your building's designated safety champion, you'll have the unique opportunity to build relationships, influence…

PNC

Client Experience Associate

Glen Ridge, NJ, United States

Base Salary: $40,500.00 – $67,500.00

Apply on careers.pnc.com About employer

Applications open in a new tab.

Job details

Pay: Base Salary: $40,500.00 – $67,500.00
Posting language: English
Posted: Nov 13, 2026

Original job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Client Experience Associate within PNC's Parkway Region Retail Banking organization, you will be based in Glen Ridge, NJ.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Applies product and procedural knowledge to solve customer's problems.
Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
Supports proactive sales conversations through internal and outbound interactions with a defined sales process including, service to sales, teller interactions, and effective lobby engagement, ultimately elevating client loyalty.
Supports customer loyalty and helps to grow customer share of wallet through a differentiated customer experience. Applies basic product and procedural knowledge to help identify, mitigate and resolve customer problems effectively to drive customer loyalty.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills Accountability, Banking, Branch Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales

Competencies Accuracy and Attention to Detail, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs

Work Experience Roles at this level typically do not require a university / college degree, high school diploma or GED, however may require related experience or product knowledge to accomplish primary duties. Typically <1 year of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s) and experience (including military service) may be considered.

Education No Degree

Certifications No Required Certification(s)

Licenses No Required License(s)

Language Assessments

Spanish Speaking - Preferred

Pay Transparency

Base Salary: $40,500.00 – $67,500.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 11/13/2026, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Apply on careers.pnc.com About employer

More about this job

Skills

Customer experience
Sales
Risk management
Customer service
Attention to detail
Fraud detection
Problem solving
Product knowledge

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Work requirements

Jobs in the United States