Jobs in the United States

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Added just now
PT Support Associate - Seasonal
Tory Burch LLC
Sevierville, TN
…(just to name a few) and supportive Retail Leaders are there to support you each step of the…
Added just now
GI
Retail Associate
Goodwill Industries of New Mexico
Carlsbad, NM
- $15.5 USD / hour
…others. GINM is looking for an enthusiastic, career-minded Retail Associate to assist our customers and support our mission, which is to provide skills training, job placement and social…
Added just now
Store Manager
Goodwill Industries of New Mexico
Albuquerque, NM
Perform retail associate duties as needed to support store operations.
Added 1 min ago
Commercial Loan Support Specialist
Summit Bank
Eugene, OR
Under general supervision, the Commercial Loan Support Specialist provides administrative and operational support in the areas of documentation, loan servicing, and reporting. Assumes…
Added 1 min ago
Supervisor, Practice
Shriners Hospitals for Children
Portland, OR
The Practice Supervisor provides leadership, direction, and support to practice staff to promote safe, high-quality patient care and efficient clinic operations. This role monitors…
Added 1 min ago
Office Coordinator- The Heart and Vascular Institute - Youngstown
Bon Secours Mercy Health
Youngstown, OH
As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet…
Added 1 min ago
Project Manager, Principal Associate (Social innovation - Mobility Forward Focus)
Capital One
Plano, TX
As a Project Manager, Principal Associate, you will sit at the intersection of Product Management, Project Execution, and Event Leadership. You will be responsible for translating community…
Added 1 min ago
P
Part Time Core Sales Associate
Pandora
Rochester Hills, MI
- Part-time
The Part-Time Core Sales Associate will be the ultimate Pandora Fan. You will be responsible for delivering a world-
Added 1 min ago
P
Part Time Flex Sales Associate
Pandora
Rochester Hills, MI
- Part-time
The Flex Sales associate will be the ultimate Pandora Fan. You will be responsible for delivering a world-class
Added 1 min ago
Service Desk Analyst
CAI Computer Aid, Inc.
Remote, United States
…requests from associates and vendors, and providing the technical support and customer service needed to solve requests. This position requires working…
Added 1 min ago
Service Desk Analyst
CAI Computer Aid, Inc.
Remote, United States
As a Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests.
Added 1 min ago
Bilingual (Spanish/English) Service Desk Analyst
CAI Computer Aid, Inc.
Remote, United States
…requests from associates and vendors, and providing the technical support and customer service needed to solve requests. This position requires the ability to work weekdays from 4:00am -…
Added 1 min ago
Service Desk Analyst
CAI Computer Aid, Inc.
Remote, United States
As a Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests.
Added 1 min ago
Service Desk Analyst
CAI Computer Aid, Inc.
Remote, United States
As a Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests.
Added 1 min ago
BO
Relationship Banker
Bank of America, National Association
United States
- $25 to $26.77 USD / hour
Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance
Added 1 min ago
BO
Relationship Banker - Brooklyn - Queens West Market
Bank of America, National Association
United States
- $25 to $26.77 USD / hour
Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance
Added 2 mins ago
AWS Security Operations/Incident Response Engineer, US Amazon Dedicated Cloud Security
Amazon.com Services LLC
Herndon, VA
…take on a leadership role in responding to security issues in support of our National Security program. This engineer will work as a part of a growing team of security engineers who are…
Added 2 mins ago
Sales Engineer - Chicago (Majors)
Cyera
Chicago, IL
Deliver, manage, and run proof of values (PoV’s) and Use Case Demos (UCD) on customer sites, consult with key executive stakeholders, and drive sales via technical demonstrations
Added 3 mins ago
Front End Entry Level
Albertsons Companies
LOS ANGELES, CA · Los Angeles, CA
Customer Interaction Skills: Friendly, clear communication during checkout and customer assistance
Added 3 mins ago
Front End Entry Level
Albertsons Companies
SARATOGA, CA · Saratoga, CA
Customer Interaction Skills: Friendly, clear communication during checkout and customer assistance
Added 3 mins ago
Fresh Cut Produce Clerk
Albertsons Companies
WYLIE, TX · Wylie, TX
…You’ll also assist with inventory management, restocking, and customer service. This role is active and fast-paced, ideal for someone who enjoys working with food, has a positive attitude,…
Added 3 mins ago
Front End Entry Level
Albertsons Companies
LUBBOCK, TX · Lubbock, TX
Customer Interaction Skills: Friendly, clear communication during checkout and customer assistance
Added 3 mins ago
Frozen Food Supervisor
Albertsons Companies
Argyle, TX
Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!
Added 3 mins ago
Dairy Clerk
Albertsons Companies
WYLIE, TX · Wylie, TX
…displays, and provide friendly assistance to shoppers. You’ll also support inventory accuracy and assist with receiving and placing orders to keep the department running smoothly. This role…
Added 3 mins ago
Retail Sales and Store Support
Albertsons Companies
SAN LEANDRO, CA · San Leandro, CA
As a Retail Sales and Store Support team member, your day is focused on keeping the store clean, organized, and easy to shop. You help customers locate what they need, answer questions, and…

PNC

Client Experience Associate

Lansing, MI, United States

Apply on careers.pnc.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 10, 2026

Original job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Client Experience Associate within PNC's Retail Banking organization, you will be based in Lansing, MI in the Washington Square Branch.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Applies product and procedural knowledge to solve customer's problems.
Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
Supports proactive sales conversations through internal and outbound interactions with a defined sales process including, service to sales, teller interactions, and effective lobby engagement, ultimately elevating client loyalty.
Supports customer loyalty and helps to grow customer share of wallet through a differentiated customer experience. Applies basic product and procedural knowledge to help identify, mitigate and resolve customer problems effectively to drive customer loyalty.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills Accountability, Banking, Branch Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales

Competencies Accuracy and Attention to Detail, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs

Work Experience Roles at this level typically do not require a university / college degree, high school diploma or GED, however may require related experience or product knowledge to accomplish primary duties. Typically <1 year of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s) and experience (including military service) may be considered.

Education No Degree

Certifications No Required Certification(s)

Licenses No Required License(s)

Language Assessments

No Required or Preferred Language Assessments

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Apply on careers.pnc.com About employer

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Jobs in the United States