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Added just now
LE
Associate, Development Operations (Hybrid)
Longroad Energy
BOSTON, MA
- $90,000 to $110,000 USD / year
Ability to work in-person in the Boston office at least three days per week, and to travel occasionally (approximately 10%)
Added just now
DC Supervisor
Advance Stores Company Inc (500)
Enfield, CT
-Coordinates work with warehouse and operations manager, telephone sales and other supervisors concerning shipments being shipped in accordance with designated cut-off times, merchandise…
Added 1 min ago
LH
Full Time - Merchandising Service Associate - Day
Lowe's Home Centers, LLC
Presque Isle, ME
- Full-time
As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's…
Added 1 min ago
LH
Full Time - Merchandising Service Associate - Day
Lowe's Home Centers, LLC
Presque Isle, ME
- Full-time
As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's…
Added 1 min ago
LH
Full Time - Merchandising Service Associate - Day
Lowe's Home Centers, LLC
NE
- Full-time
As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's…
Added 2 mins ago
LH
Full Time - Merchandising Service Associate - Day
Lowe's Home Centers, LLC
Columbus, OH
- Full-time
As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's…
Added 2 mins ago
LH
Full Time - Merchandising Service Associate - Day
Lowe's Home Centers, LLC
Collierville, TN
- Full-time
As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's…
Added 2 mins ago
LH
Full Time - Merchandising Service Associate - Day
Lowe's Home Centers, LLC
Collierville, TN
- Full-time
As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's…
Added 2 mins ago
LH
Full Time - Merchandising Service Associate - Day
Lowe's Home Centers, LLC
Cedar Rapids, IA
- Full-time
As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's…
Added 2 mins ago
Store Manager
Lowe's Home Centers, LLC
Bedford, VA
The Store Manager manages the overall store operations (i.e., expenses, merchandising standards, compliance, safety, security, and workforce) and those directly helping customers to drive…
Added 3 mins ago
Merchandise Manager
Ulta Beauty, Inc.
Longview, TX
The Merchandise Manager (MM) is responsible for leading through Ulta Beauty’s mission, vision, and values and contributing to a high-performing team that consistently delivers top-line…
Added 3 mins ago
UB
Merchandise Manager
Ulta Beauty, Inc.
Williamsville, NY
- $19 to $26.5 USD / hour
The Merchandise Manager (MM) is responsible for leading through Ulta Beauty’s mission, vision, and values and contributing to a high-performing team that consistently delivers top-line…
Added 3 mins ago
Merchandise Manager
Ulta Beauty, Inc.
Madisonville, KY
The Merchandise Manager (MM) is responsible for leading through Ulta Beauty’s mission, vision, and values and contributing to a high-performing team that consistently delivers top-line…
Added 4 mins ago
Wind Turbine Technician - Tech One Program
Sky Climber Renewables
Bad Axe, MI
- Must live within 1-hour commuting distance to job site unless actively relocating to the area
Added 5 mins ago
Assistant Store Manager (Sur La Table)
CSC Generation
Wichita, KS
· Partners with the General/Store Manager in developing and implementing strategies, including effective merchandising, marketing, and customer engagement, to exceed sales and financial…
Added 5 mins ago
Assistant Store Manager
KDS Kohl's, Inc.
United States
As an Operations Manager or Merchandising Manager you will provide oversight of store operations and/ or merchandising, delivering excellent customer service. You will teach, coach, and…
Added 6 mins ago
Deli Clerk I
Festival Foods
Marshfield, WI
At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.
Added 7 mins ago
Senior Manager / Associate Director of Client Services
BillionToOne
Union City, CA
We are looking for a Senior Manager / Associate Director, Client Services, Prenatal to lead client service teams in a diagnostic laboratory environment. This role is part of a broader…
Added 8 mins ago
Senior Manager / Associate Director of Client Services
BillionToOne
Union City, CA
We are looking for a Senior Manager / Associate Director, Client Services, Prenatal to lead client service teams in a diagnostic laboratory environment. This role is part of a broader…
Added 8 mins ago
Client Experience Associate
PNC
South Bend, IN
…contribute to the company’s success. As a Client Experience Associate within PNC's Retail Branch organization, you will be based in South Bend, IN at the South Bend Central…
Added 9 mins ago
Sports Lead - Towson (Orokawa)
The Y In Central Maryland
Towson, MD
Under the direction of the Sports Manager, the Sports Lead is responsible for providing Cause-Driven management and operations focused around adult and youth sports. This position will…
Added 9 mins ago
Assistant Director of Operations - F&B Focus
Hyatt
Denver, CO
The Assistant Director of Operations - F&B Focus at the Hyatt Regency Denver at the Colorado Convention Center is a senior level position with responsibilities focused on providing support…
Added 10 mins ago
Associate Vice President, Land Surveying
ALLWORLD PROJECT MANAGEMENT LLC
Nashville, TN
Associate Vice President of Land Surveying - Licensed Land Surveyor in Tennessee. This position works independently on complicated and challenging survey projects for various types of…
Added 10 mins ago
MFG PLANT MAINTENANCE SUPERVISOR
The Kroger Co.
Bowling Green, KY
Position Summary: Plan, coordinate and supervise the daily activities of assigned departments, such as maintenance, operations and the warehouse, to ensure efficient operations. Responsible…
Added 10 mins ago
Treasury Manager
Dana-Farber Cancer Institute, Inc.
Remote, United States
3 years of management experience required · License/Certification/Registration Required:

PNC

Client Experience Associate

South Bend, IN, United States

Apply on careers.pnc.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 10, 2026

Original job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Client Experience Associate within PNC's Retail Branch organization, you will be based in South Bend, IN at the South Bend Central branch.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Applies product and procedural knowledge to solve customer's problems.
Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
Supports proactive sales conversations through internal and outbound interactions with a defined sales process including, service to sales, teller interactions, and effective lobby engagement, ultimately elevating client loyalty.
Supports customer loyalty and helps to grow customer share of wallet through a differentiated customer experience. Applies basic product and procedural knowledge to help identify, mitigate and resolve customer problems effectively to drive customer loyalty.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills Accountability, Banking, Branch Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales

Competencies Accuracy and Attention to Detail, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs

Work Experience Roles at this level typically do not require a university / college degree, high school diploma or GED, however may require related experience or product knowledge to accomplish primary duties. Typically <1 year of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s) and experience (including military service) may be considered.

Education No Degree

Certifications No Required Certification(s)

Licenses No Required License(s)

Language Assessments

No Required or Preferred Language Assessments

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Apply on careers.pnc.com About employer

More about this job

Skills

Customer experience
Sales
Risk management
Customer service
Attention to detail
Fraud detection
Problem solving
Product knowledge

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Work requirements

Jobs in the United States