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Base Manager - CVG Airport (Northern Kentucky/Cincinnati)
AERO OPERATING LLC
Hebron, KY
General Manager, Aviation Operations-CVG Airport
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Da Vinci Specialist
Intuitive
Remote, United States
The DaVinci Specialist is a dedicated program execution & clinical education partner for hospitals running a da Vinci robotic surgery program. Based on its expertise, this role focuses on…
Added just now
Da Vinci Specialist
Intuitive
Remote, United States
The DaVinci Specialist is a dedicated program execution & clinical education partner for hospitals running a da Vinci robotic surgery program. Based on its expertise, this role focuses on…
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Health and Safety Senior Coordinator
Kimberly-Clark USA, LLC
United States
Strategic Program Implementation Support: Implement K-C OH&S strategic programs at the site, aligning them with the enterprise strategy.
Added 1 min ago
NIPSCO Economic Development Community Manager
Northern IN Public Serv Co LLC
United States
The Community & Economic Development Manager serves as the primary representative for NIPSCO and NiSource Generation Company (GENCO) in communities experiencing economic growth, large-load…
Added 1 min ago
RC
Restaurant Zone Manager
Raising Cane's
Ridgeland, MS
- $15 USD / hour
The Restaurant Zone Manager is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane’s standards and culture in management…
Added 1 min ago
RC
Restaurant Manager
Raising Cane's
Madison, MS
- $18 USD / hour
The Restaurant Manager is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane’s standards and culture in shift management…
Added 1 min ago
RC
Restaurant Manager
Raising Cane's
Killeen, TX
- $18 USD / hour
The Restaurant Manager is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane’s standards and culture in shift management…
Added 1 min ago
Financial Service Representative
Attain Finance
Shreveport, LA
"Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to…
Added 1 min ago
Senior Manufacturing Engineering Manager
Aerospace
South Bend, IN
As a Senior Manufacturing Engineering Manager at Honeywell Aerospace, you will lead a team of Manufacturing Engineers responsible for supporting daily manufacturing operations, improving…
Added 1 min ago
Club Manager
Planet Fitness - Baseline Fitness
Hammond, LA
Responsible for oversight of gym operations to ensure positive member experience and a financially successful club.
Added 1 min ago
Club Manager
Planet Fitness - Baseline Fitness
Zachary, LA
Responsible for oversight of gym operations to ensure positive member experience and a financially successful club.
Added 1 min ago
Medical Assistant - Bright Indiana Primary Care
SEP Summit Medical Group, Inc.
Lawrenceburg, IN
Reports to the Practice Manager or Team Leader, the Medical Assistant provides clinical support to the physician and mid-level providers. The Medical Assistant provides instructions to…
Added 1 min ago
Physician Practice Receptionist
NORTH ARKANSAS REGIONAL MEDICAL CENTER
Harrison, AR
…and continuous learning. Our team-oriented culture fosters support at every level, empowering employees to thrive professionally and…
Added 1 min ago
Automotive Retail Assistant Manager
Belle Tire
Indianapolis, IN
As an Assistant Manager at Belle Tire, you support the Store Manager in leading daily operations to achieve sales, profitability, and customer satisfaction goals. You play a key role in…
Added 2 mins ago
Program Manager
LMI
Colorado Springs, CO
LMI is seeking an experienced Program Manager to drive strategic growth, develop new business opportunities, and lead the execution of mission-focused programs supporting the Department of…
Added 2 mins ago
IT Director
Quintessa Marketing
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Start up so likely function as a manager/leader/program manager/project manager/technical architect . Roll up your sleeves type of leader.
Added 2 mins ago
MX Support Associate I
BLACK HILLS FEDERAL CREDIT UNION
Remote, United States
Provide backup support to the Treasury Services Program Manager and MXSA IV as needed.
Added 2 mins ago
P
Restaurant Manager
projects/helpful-passage-853/companies/30ad1728-df4c-4814-8980-df0542fd3503
Rockwall, TX
- $65,000 to $75,000 USD / year
…difference. We're looking for a dynamic and driven Restaurant Manager who is ready to lead from the front, inspire teams, and uphold the traditions that have made Saltgrass a destination…
Added 2 mins ago
P
Restaurant Manager
projects/helpful-passage-853/companies/30ad1728-df4c-4814-8980-df0542fd3503
Conroe, TX
- $65,000 to $75,000 USD / year
…difference. We're looking for a dynamic and driven Restaurant Manager who is ready to lead from the front, inspire teams, and uphold the traditions that have made Saltgrass a destination…
Added 2 mins ago
P
Restaurant Manager
projects/helpful-passage-853/companies/30ad1728-df4c-4814-8980-df0542fd3503
Branson, MO
- $65,000 to $75,000 USD / year
…difference. We're looking for a dynamic and driven Restaurant Manager who is ready to lead from the front, inspire teams, and uphold the traditions that have made Saltgrass a destination…
Added 3 mins ago
Manager, Accounting
Inmar Intelligence
Winston Salem, NC
The Manager, Accounting is responsible for overseeing all accounting operations and providing leadership to the assigned accounting team.
Added 3 mins ago
Account Manager
Cooper-Standard Automotive Inc
Northville, MI · New Philadelphia, OH · Spring Lake, MI
Ability to make decisions on customer requests varying from program support to profit margin, which affects long term profitability
Added 3 mins ago
Administrative Assistant
ABM US
RICHMOND, TX · Richmond, TX
The Operations Administrator provides dedicated administrative, operational, and compliance support at site level to enable Site Managers to focus on strategic leadership, safety…
Added 3 mins ago
Sr Customer Success Manager
ACI Worldwide
Remote, United States
…objectives. They collaborate with internal teams including support, consulting, operations, sales, onboarding, finance, and leadership to strengthen relationships and deliver…

PNC

Client Experience Associate

Rockville, MD, United States

Base Salary: $40,500.00 – $67,500.00

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Job details

Pay: Base Salary: $40,500.00 – $67,500.00
Posting language: English
Posted: Nov 9, 2026

Original job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a full time Client Experience Associate within PNC's Retail Banking organization, you will be based in Rockville, MD at the Wootton Parkway Branch. 797 Rockville Pike Rockville, MD 20852-1136

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Applies product and procedural knowledge to solve customer's problems.
Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
Supports proactive sales conversations through internal and outbound interactions with a defined sales process including, service to sales, teller interactions, and effective lobby engagement, ultimately elevating client loyalty.
Supports customer loyalty and helps to grow customer share of wallet through a differentiated customer experience. Applies basic product and procedural knowledge to help identify, mitigate and resolve customer problems effectively to drive customer loyalty.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills Accountability, Banking, Branch Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales

Competencies Accuracy and Attention to Detail, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs

Work Experience Roles at this level typically do not require a university / college degree, high school diploma or GED, however may require related experience or product knowledge to accomplish primary duties. Typically <1 year of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s) and experience (including military service) may be considered.

Education No Degree

Certifications No Required Certification(s)

Licenses No Required License(s)

Language Assessments

No Required or Preferred Language Assessments

Pay Transparency

Base Salary: $40,500.00 – $67,500.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 11/03/2026, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

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