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Added 5 mins ago
Executive Assistant to the President - Endoscopy
COV Covidien LP
Lafayette, CO
Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work…
Added 8 mins ago
UB
Merchandise Manager
Ulta Beauty, Inc.
Warwick, RI
- $20 to $29 USD / hour
The Merchandise Manager (MM) is responsible for leading through Ulta Beauty’s mission, vision, and values and contributing to a high-performing team that consistently delivers top-line…
Added 8 mins ago
Merchandise Manager
Ulta Beauty, Inc.
Patchogue, NY
The Merchandise Manager (MM) is responsible for leading through Ulta Beauty’s mission, vision, and values and contributing to a high-performing team that consistently delivers top-line…
Added 8 mins ago
Merchandise Manager
Ulta Beauty, Inc.
Pinecrest, FL
The Merchandise Manager (MM) is responsible for leading through Ulta Beauty’s mission, vision, and values and contributing to a high-performing team that consistently delivers top-line…
Added 8 mins ago
Operations Manager
Ulta Beauty, Inc.
Columbus, MS
The Operations Manager (OM) is responsible for leading through Ulta Beauty’s mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales…
Added 8 mins ago
UB
Merchandise Manager
Ulta Beauty, Inc.
San Diego, CA
- $20 to $29 USD / hour
The Merchandise Manager (MM) is responsible for leading through Ulta Beauty’s mission, vision, and values and contributing to a high-performing team that consistently delivers top-line…
Added 13 mins ago
E
Lead Infrastructure Business Analyst
EchoStar
Englewood, CO
- $110,100 to $157,300 USD / year
Minimum Experience: 5+ years of experience as a Senior Business Analyst, Service Delivery Analyst, or Infrastructure Program Manager in an enterprise IT Infrastructure environment
Added 20 mins ago
T
Sr. Complex Resolution Manager
TIAA
Dallas, TX · Charlotte, NC
- $75,200 to $104,000 USD / year
…in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending…
Added 35 mins ago
Senior Program Manager – Data & Analytics
Jobgether
Remote, United States
The Senior Program Manager will drive operational excellence and coordinated execution across a growing Data & Analytics organization. This role establishes the frameworks, processes, and…
Added 45 mins ago
Director, Analytical Technical Operations
ModernaTX, Inc.
Norwood, MA
…connection between development analytical methods and GMP QC…
Added 49 mins ago
Study Design Lead – Clinical Research , Central Labs Services
CLS Labcorp Central Laboratory Services Limited Partnership
United States
…and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most…
Added 51 mins ago
System Analyst III
Westchester Medical Center
Valhalla, NY
…and applications. These responsibilities involve software and technology upgrades, installations, maintenance, patches, quality testing, and technical support. System Analyst III will…
Added 1 hour ago
S
Recruiting Operations Specialist
Sierra
San Francisco, CA · New York, NY
- $165,000 to $220,000 USD / year
- 5+ years of experience in recruiting operations, program management, or related roles, ideally within high-growth tech environments.
Added 1 hour ago
EP
Budget & Finance Manager – DHS
El Paso County (CO)
Colorado Springs, CO
- $77,420 to $116,160 USD / year
Are you a financial leader who builds strong relationships, supports your team, and brings clarity to complex financial operations? El Paso County’s Department of Human Services (DHS)…
Added 1 hour ago
Site Safety Manager
Gray Construction
Reno, NV · Los Angeles, CA · Phoenix, AZ · Fullerton, CA · Settle, WA · Albuqerque, NM · Bosie, ID · Denver, CO · Boardman, OR
Gray Construction is looking to add a Site Safety Manager to their Field Operations Team. This is a field/project based position.
Added 1 hour ago
J
Senior Software Engineer II, Mobile - On App Ads (AI Native)
Jobgether
Remote, United States
- $118,500 to $216,500 USD / year
Manage and improve integrations with advertising technologies and platforms, including Prebid, Google Mobile Ads, Google Ad Manager (GAM), and other third-party SDKs.
Added 1 hour ago
Branch Operations Coordinator Robbinsdale
Wells Fargo
RAPID CITY, SD
…as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program…
Added 1 hour ago
General Manager
Chipotle Mexican Grill
Rapid City, SD
…develop great people, build a winning culture, and run a strong business. You’ll join a team that’s committed to Cultivating a Better World while sharpening your leadership and operations…
Added 1 hour ago
Assistant Manager
Chipotle Mexican Grill
Rapid City, SD
…to grow into General Managers by assisting in the day-to-day operations of our restaurants. You’ll learn what it takes to run a strong business, hire and train great people, and deliver a…
Added 1 hour ago
WOC Functional Data Manager
BAE Systems
Fe Warren Afb, WY
Provide direct supervision over contractors assigned to the Wing Operations Center (WOC)
Added 1 hour ago
Sr Manager - Proj/Prog
Maximus
Cheyenne, WY
Provide leadership and direction to cross-functional program teams, including operations, workforce management, quality assurance, training, content, technology, security, reporting, and…
Added 1 hour ago
Business Operations Manager (PMO Lead)
GD Information Technology, Inc.
Remote, United States
…management and decision making on the contract. Experience managing program controls, performing data mining/analysis, and ensuring administrative functions are performed in compliance with…
Added 1 hour ago
T
Engagement Manager - IT/Data (Pharma/Life Sciences Industry REQUIRED)
TEKsystems
Parsippany, NJ
- $37 to $40.86 USD / hour
Engagement Manager (Client Transition Manager) | 100 % Remote (EST)*MUST HAVE experience in Pharmaceuticals or Life sciences* Position SummaryThe Engagement Manager serves as the primary…
Added 1 hour ago
Events Project Manager - Clinician Recruitment (Remote)
Advocate Health, Inc.
Remote, United States
…efforts across all Advocate Health medical service lines and business functions. The Events Project Manager - Clinician Recruitment serves as a strategic partner to Talent Acquisition,…
Added 2 hours ago
C
Facets Product Consultant - Manager
Cognizant
Helena, MT
- $113,000 to $130,000 USD / year
…Membership, and Group capabilities. You will collaborate with business stakeholders, product teams, and technology teams to translate healthcare payer needs into effective solutions,…

Closed listing

PNC

Client Experience Associate

Erie, PA, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Nov 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Client Experience Associate within PNC's Retail Banking organization, you will be based out of the Ninth and State Branch in Erie, PA supporting multiple branches in the region.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Applies product and procedural knowledge to solve customer's problems.
Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
Supports proactive sales conversations through internal and outbound interactions with a defined sales process including, service to sales, teller interactions, and effective lobby engagement, ultimately elevating client loyalty.
Supports customer loyalty and helps to grow customer share of wallet through a differentiated customer experience. Applies basic product and procedural knowledge to help identify, mitigate and resolve customer problems effectively to drive customer loyalty.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills Accountability, Banking, Branch Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales

Competencies Accuracy and Attention to Detail, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs

Work Experience Roles at this level typically do not require a university / college degree, high school diploma or GED, however may require related experience or product knowledge to accomplish primary duties. Typically <1 year of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s) and experience (including military service) may be considered.

Education No Degree

Certifications No Required Certification(s)

Licenses No Required License(s)

Language Assessments

No Required or Preferred Language Assessments

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

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