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Added 2 mins ago
Client Success Manager
Clique Studios
Remote, United States
We’re looking for a Client Success Manager to join our team and play a pivotal role in the long-term success and support of our clients. In this role, you’ll work across teams to combine…
Added 4 mins ago
Business Development Executive, Supply Chain, LE
Gartner
Remote, United States
…critical priorities, then uncovering opportunities to deliver client-value through the lens of the industry in which they operate. Gartner Business Developers own and drive the full sales…
Added 4 mins ago
Business Development Executive, LE, Supply Chain
Gartner
Remote, United States
…critical priorities, then uncovering opportunities to deliver client-value through the lens of the industry in which they operate. Gartner Business Developers own and drive the full sales…
Added 12 mins ago
Specialist - Investment Accounting
Nationwide Life and Annuity Insurance Co
OH
This role does not qualify for employer sponsored work authorization. Nationwide does not participate in the STEM OPT extension program.
Added 12 mins ago
Consultant, Procurement
Nationwide Life and Annuity Insurance Co
OH
As a category manager, you'll be responsible for managing complex, primarily indirect categories of spend, leading the category/supplier segmentation and strategy development efforts,…
Added 13 mins ago
Patient Generated Health Data Project Manager (Remote)
GovCIO
Juneau, AK
…and develops resolutions to meet productivity, quality, and client-satisfaction goals and objectives. Develops and maintains mechanisms for monitoring project progress, documenting…
Added 13 mins ago
Product Marketing Manager
Meta
Juneau, AK
Meta is seeking an experienced Product Marketing Manager to join our team. As a Product Marketing Manager at Meta, you will help grow products used by billions of people and businesses all…
Added 13 mins ago
C
Regional Maintenance Manager
CBRE
Juneau, AK
- $200,000 to $210,000 USD / year
…looking for a skilled and forward-thinking Regional Maintenance Manager (RMM) to join our growing team as we work to service one of the world’s largest online…
Added 13 mins ago
C
Facets Product Consultant - Manager
Cognizant
Juneau, AK
- $113,000 to $130,000 USD / year
…based on the project you’re engaged in, as well as business and client requirements. Rest assured, we will always be clear about role…
Added 13 mins ago
Sr Manager - Proj/Prog
Maximus
Juneau, AK
The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative,…
Added 13 mins ago
Behavioral Health Case Manager ($10k-Relocation)
Southeast Alaska Regional Health Consortium
Juneau, AK
Up to $10K Relocation for qualified hire! This Behavioral Health Case Manager position supports adults and/or children and families with, or at risk of developing, serious emotional,…
Added 18 mins ago
T
Sr. Complex Resolution Manager
TIAA
Dallas, TX · Charlotte, NC
- $75,200 to $104,000 USD / year
Creates models using analytics data and follows up with other functional departments to answer ad-hoc Retirement client queries on a wide variety of investment, operational, compliance and…
Added 24 mins ago
RB
ALM Manager, Royal Bank of Canada US, Los Angeles, CA:
Royal Bank of Canada
Los Angeles, CA
- $234,000 USD / year
…including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off…
Added 48 mins ago
Study Design Lead – Clinical Research , Central Labs Services
CLS Labcorp Central Laboratory Services Limited Partnership
United States
Serve as a consultant on study design decisions, collaborating with the Global Study Manager (GSM) to identify risks and budget implications, and expanding advisory support at the program…
Added 1 hour ago
AC
Account Manager (Up To 28.85/hr)
Aston Carter
Saint Paul, MN
- $24.04 to $28.85 USD / hour
subject to specific elections, plan, or program terms. If eligible, the benefits
Added 1 hour ago
T
Project Engineer
Therma
Salt Lake City, UT
- $85,000 to $110,000 USD / year
…construction landscapes in California. Renowned for outstanding client service and attention to detail, we balance innovative, facility-specific solutions with a pragmatic, cost-conscious…
Added 1 hour ago
T
Project Engineer
Therma
San Jose, CA
- $85,000 to $120,000 USD / year
…construction landscapes in California. Renowned for outstanding client service and attention to detail, we balance innovative, facility-specific solutions with a pragmatic, cost-conscious…
Added 1 hour ago
TL
Area Supervisor - Security Officer
THE LOSS PREVENTION GROUP, INC.
San Antonio, TX
- $28 USD / hour
Serve as the primary liaison between M1 and client facility management.
Added 1 hour ago
Sr Manager - Proj/Prog
Maximus
Cheyenne, WY
The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative,…
Added 1 hour ago
T
Engagement Manager - IT/Data (Pharma/Life Sciences Industry REQUIRED)
TEKsystems
Parsippany, NJ
- $37 to $40.86 USD / hour
Engagement Manager (Client Transition Manager) | 100 % Remote (EST)*MUST HAVE experience in Pharmaceuticals or Life sciences* Position SummaryThe Engagement Manager serves as the primary…
Added 1 hour ago
Registered Nurse (RN) - Adult Psych - Day Shift
UHS
SAVANNAH, GA
…advance in your career through our Charge, Supervisor and Nurse Manager-in-training programs and nursing executive tract. We are proud of our robust continuing education options and…
Added 1 hour ago
Registered Nurse (RN) - Child & Adolescent Psych - Day Shift
UHS
SAVANNAH, GA
…advance in your career through our Charge, Supervisor and Nurse Manager-in-training programs and nursing executive tract. We are proud of our robust continuing education options and…
Added 1 hour ago
Cook PRN Varied
UHS
BRADENTON, FL
This position reports to the Production Manager (Executive Chef). It is considered essential personnel that contributes to the health and wellness of our patients and the community. At…
Added 1 hour ago
U
Registered Nurse (RN) Temporary - Child & Adolescent Psych -Night Shift
UHS
SAVANNAH, GA
- $55 USD / hour
…advance in your career through our Charge, Supervisor and Nurse Manager-in-training programs and nursing executive tract. We are proud of our robust continuing education options and…
Added 1 hour ago
MGR - RECREATION THERAPY ***$5000 SIGN ON BONUS***
UHS
RENO, NV
We are seeking a dedicated and experienced Recreational Therapist Manager to lead our therapeutic recreation programs. The ideal candidate will possess a strong background in recreational…

Closed listing

PNC

Client Experience Associate

Erie, PA, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Nov 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Client Experience Associate within PNC's Retail Banking organization, you will be based out of the Ninth and State Branch in Erie, PA supporting multiple branches in the region.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Applies product and procedural knowledge to solve customer's problems.
Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
Supports proactive sales conversations through internal and outbound interactions with a defined sales process including, service to sales, teller interactions, and effective lobby engagement, ultimately elevating client loyalty.
Supports customer loyalty and helps to grow customer share of wallet through a differentiated customer experience. Applies basic product and procedural knowledge to help identify, mitigate and resolve customer problems effectively to drive customer loyalty.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills Accountability, Banking, Branch Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales

Competencies Accuracy and Attention to Detail, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs

Work Experience Roles at this level typically do not require a university / college degree, high school diploma or GED, however may require related experience or product knowledge to accomplish primary duties. Typically <1 year of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s) and experience (including military service) may be considered.

Education No Degree

Certifications No Required Certification(s)

Licenses No Required License(s)

Language Assessments

No Required or Preferred Language Assessments

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

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