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Added 1 min ago
Material & Process Engineering Sr Mgr - L6
Lockheed Martin
Palmdale, CA · Palmdale
Manages the activities and staffing of subordinate managers, associate managers, senior-level exempt professionals and non-employee contractors. Frequently advises on complex SM&S matters.…
Added 1 min ago
Property Analyst Stf - E4
Lockheed Martin
King of Prussia, PA · King of Prussia
Performs property control analysis activities to ensure continual accountability of company, government, or associate contractor property in accordance with applicable corporate policy,…
Added 1 min ago
Personal Shopper
C&S Wholesale Grocers, Inc.
Allendale, MI
Report customer issues, shorts, overages, damages to store management immediately.
Added 1 min ago
CG
CUSTOMER SERVICE MANAGER - GALESBURG, MI
Compass Group, North America
GALESBURG, MI
- $56,500 to $62,000 USD / year
Develop an account level incremental sales plan with local management; track performance and increase profitability (Owners Business Plan).
Added 1 min ago
SAFETY MANAGER
Compass Group, North America
Caledonia, MI
ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a…
Added 1 min ago
Business Development & Marketing Intern - Summer 2027
C&S Wholesale Grocers, Inc.
Byron Center, MI
Are currently pursuing a Bachelor’s or Master’s degree program from an accredited college or university
Added 1 min ago
Meat Associate
C&S Wholesale Grocers, Inc.
Fenton, MI
Package and Label Meat Products per program plan
Added 1 min ago
Deli Associate
C&S Wholesale Grocers, Inc.
Fenton, MI
Package and Label Deli Products per program plan
Added 1 min ago
B
Retail Stocking Team Supervisor - Full-Time
Burlington
Brighton, MI
- $18 to $20 USD / hour
- Full-time
…part of the store leadership team, working closely with Store Management while being the main leader and director of the Back of House area. This leadership position is the stepping-stone…
Added 1 min ago
B
Retail Front End Supervisor - Full-Time
Burlington
Brighton, MI
- $18 to $20 USD / hour
- Full-time
As a Retail Front End Supervisor, you’ll be an integral part of the store leadership team, working closely with Store Management in the areas of Merchandising, Customer Service, Operations,…
Added 1 min ago
W
(USA) Personal Shopper Lead - Sam's
Walmart
YPSILANTI, MI
- $21 to $29 USD / hour
Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates communicating goals andfeedback training associates on processes…
Added 1 min ago
CG
COOK SUPERVISOR (FULL TIME)
Compass Group, North America
Portage, MI
- $20 to $23 USD / hour
- Full-time
Advises management of purchasing requirements with a focus on minimizing waste and avoiding product shortages.
Added 1 min ago
CG
JANITOR (FULL TIME)
Compass Group, North America
Pontiac, MI
- $22.02 to $22.32 USD / hour
- Full-time
Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft…
Added 2 mins ago
Executive Protection Specialist – C Suite Protection & Global Events Security
Ford Motor Company
Dearborn, MI
Advanced medical, defensive/evasive driving, and surveillance detection training (preferred) Education: Associate’s or Bachelor’s degree in Criminal Justice, Security Management, or related…
Added 2 mins ago
Project Manager: PMO Tools (Jira)
Ford Motor Company
Dearborn, MI
Department: I-ERP Program Management Office (PMO)
Added 2 mins ago
Clinical Specialist - Cardiac Rhythm Management - Ann Arbor
Medtronic
Ann Arbor, MI
The Cardiac Rhythm Management (CRM) portfolio delivers therapies designed to restore, support, and protect every heartbeat through advanced pacing, defibrillation, and remote monitoring…
Added 2 mins ago
Intern - Occupational Therapy Assistant
Pine Rest Christian Mental Health Services
Grand Rapids, MI
Enrolled in an accredited associate or bachelor’s degree program for Occupational Therapy Assistant, or similar degree, which leads to ability to sit for the NBCOT Certification Exam.•…
Added 2 mins ago
AD
Stat Lab - Lab Generalist I (Day Shift)
Antech Diagnostics
Grand Rapids, MI
- $20 USD / hour
…accountable to the values and standards of the organization. Every Associate is responsible for asking questions, seeking guidance, and reporting concerns and/or violations of company…
Added 2 mins ago
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AI Strategy Associate Director - State Health
Guidehouse
DETROIT, MI
- $122,000 to $203,000 USD / year
The Associate Director will oversee cross-functional teams and work directly with client executives and program leaders to drive measurable value through AI, analytics, and modern data…
Added 2 mins ago
FLOATING RETAIL MANAGER - ORLANDO, FL
Compass Group, North America
Detroit, MI
Bachelor’s degree in Food Service Management or a related field, or an associate degree with three years of directly related experience preferred
Added 2 mins ago
Channel Development Lead
Humana
Lansing, MI
PMP certification or 4+ years of advanced project or program management experience.
Added 2 mins ago
Medicaid Implementation Senior Project Manager
Humana
Lansing, MI
…implementation activities. Individuals with business process change management and project management are best suited for this…
Added 2 mins ago
Care Manager, Telephonic Nurse
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As a Care Manager, Telephonic Nurse , you will report directly to the Manager, Care Management. You will help to ensure optimal continuity of care for patients transitioning into and out of…
Added 2 mins ago
Associate Director, Clinical Outcome Assessments (COA)
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Lansing, MI
The Associate Director, COA develops and executes the COA strategy for one or more assigned clinical programs, applying qualitative and quantitative methods to support endpoint selection,…
Added 2 mins ago
Sr Site Reliability Engineer -Remote US
SitusAMC
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…eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the…

Closed listing

PNC

Client Experience Associate

Fort Payne, AL, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Nov 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Client Experience Associate within PNC's retail organization, you will be based in Fort Payne, AL.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Applies product and procedural knowledge to solve customer's problems.
Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
Supports proactive sales conversations through internal and outbound interactions with a defined sales process including, service to sales, teller interactions, and effective lobby engagement, ultimately elevating client loyalty.
Supports customer loyalty and helps to grow customer share of wallet through a differentiated customer experience. Applies basic product and procedural knowledge to help identify, mitigate and resolve customer problems effectively to drive customer loyalty.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills Accountability, Banking, Branch Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales

Competencies Accuracy and Attention to Detail, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs

Work Experience Roles at this level typically do not require a university / college degree, high school diploma or GED, however may require related experience or product knowledge to accomplish primary duties. Typically <1 year of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s) and experience (including military service) may be considered.

Education No Degree

Certifications No Required Certification(s)

Licenses No Required License(s)

Language Assessments

No Required or Preferred Language Assessments

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

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