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Added 1 min ago
Associate Client Success Manager
Cognitiv
NY · San Mateo, CA
As an Associate Client Success Manager, you will co-own and support campaign tasks alongside your partnered Senior Client Success Managers. You’ll help launch and monitor campaigns, build…
Added 2 mins ago
MC
Research Associate
Morning Consult
Chicago, IL · Washington, DC · New York, NY
- $66,000 USD / year
…DC, Chicago, IL, or New York, NY). The structured two-year program guides you through a clear progression starting as a Research Associate (RA) in Year 1 to build foundational research…
Added 2 mins ago
Store Manager
Ross Stores, Inc.
Atascocita, TX
Manages Associate Relations issues, consulting with the District Manager as needed.
Added 2 mins ago
Store Manager
Ross Stores, Inc.
Richmond, TX
Manages Associate Relations issues, consulting with the District Manager as needed.
Added 2 mins ago
Assistant Store Manager
Ross Stores, Inc.
Mount Juliet, TN
Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed.
Added 2 mins ago
Assistant Store Manager
Ross Stores, Inc.
Columbus, OH
Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed.
Added 2 mins ago
AS
Assistant Vice President for Finance and Controller - Whitman College
Another Source
Walla Walla, WA
- $162,000 to $171,000 USD / year
Supervision. Supervise the staff and the activities of ABS in collaboration with the Assistant/Associate Controllers.
Added 3 mins ago
Senior Licensing Associate
The University of Central Florida Board of Trustees
Orlando, FL
As part of UCF's Technology Transfer Office, the Senior Licensing Associate position manages the transfer of physical science technologies from university into commercial sectors. Manages…
Added 3 mins ago
NE
Customer Service Associate - Dairy Road
NORTHSTAR ENERGY LLC
Kahului, HI
- $16.5 to $19.5 USD / hour
…career advancement opportunities like Senior Customer Service Associate and Shift Manager, with rewarding pay increases! Additionally, enjoy the ultimate flexibility of working close to…
Added 5 mins ago
Daytime Team Member
Potbelly Sandwich Wo
Thornton, CO
A Potbelly Associate's job is to help our customers enjoy lunch again. Since they are the primary point of customer contact, it is up to them to provide our customers an excellent…
Added 5 mins ago
PS
Team Member
Potbelly Sandwich Wo
Denver, CO
- $19 USD / hour
A Potbelly Associate's job is to help our customers enjoy lunch again. Since they are the primary point of customer contact, it is up to them to provide our customers an excellent…
Added 6 mins ago
Manager Registered Nurse Utilization Review
Ascension
Remote, United States
Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
Added 7 mins ago
L
Full Time - Merchandising Service Associate - Day
Lowes
Spartanburg, SC
- Full-time
As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's…
Added 10 mins ago
SVP, Chief Marketing Officer - Home & Auto
Synchrony Bank
Charlotte Engagement Hub, NC
Responsible for the marketing strategy, team leadership and program execution focused on achieving client and business objectives for the Home & Auto platform in the US. This role leads the…
Added 11 mins ago
Assistant Store Manager - Famous Footwear
Famous Footwear
GOODYEAR, AZ
…shoppable. You’ll support staffing levels set by the Store Manager considering Associate availability, peak days, and seasonal hiring…
Added 11 mins ago
A
Sales Manager
Aaron's
Gainesville, GA
- $12.75 to $13.5 USD / hour
Employee Assistance Program - Free access to mental health resources life coaching and more for you and your covered family members.
Added 11 mins ago
A
Customer Accounts Manager
Aaron's
Pecos, TX
- $15 to $15.75 USD / hour
…wide variety of responsibilities as directed by the General…
Added 12 mins ago
OR
Wireless Retail Sales Associate - W2319
OSL Retail Services Inc
OAK HARBOR, WA
- $20.13 USD / hour
Benefit from sales incentives, career development opportunities, and an employee referral program.
Added 12 mins ago
OR
Wireless Retail Sales Associate - W4501
OSL Retail Services Inc
WEST BROWNSVILLE, PA
- $18 USD / hour
Benefit from sales incentives, career development opportunities, and an employee referral program.
Added 13 mins ago
Sr. Staff Auditor
UMB FINANCIAL CORPORATION
Dubuque, IA · Kansas City, MO
UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored…
Added 14 mins ago
SA
Part-time Barista
SpartanNash Associates, LLC
Grand Rapids, MI
- Part-time
Notify the department lead or manager if products and supplies need to be ordered.
Added 16 mins ago
Registered Nurse (Nights- (FH)
Northwell
United States
Keeps the Patient Care Manager/designee and/or physician, abreast of changes in patient's condition and/or treatments, as appropriate;
Added 17 mins ago
SS
Hospitality Manager
Solista Spokane by Cogir
Spokane, WA
- $58,000 to $62,000 USD / year
The Hospitality Manager oversees key resident-facing areas, including reception, dining services, and housekeeping. Working with the Executive Director, they manage daily operations,…
Added 18 mins ago
Accounting Assistant - Natchitoches, Louisiana
Southern Scripts
Natchitoches, LA
Reconcile Accounts Receivable payments with invoices, noting discrepancies and communicating such to Billing Manager.
Added 20 mins ago
Dietary Manager
Healthcare Services Group, Inc.
Woodfin, NC
The Department Manager oversees the food service program at a single site, ensuring high food quality standards, inventory management, food safety, and customer service. This role requires…

Closed listing

PNC

Client Experience Associate

Natrona Heights, PA, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Nov 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Client Experience Associate within PNC's Retail Banking organization, you will be based in Natrona Heights, PA supporting multiple branches in the North Allegheny region.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Applies product and procedural knowledge to solve customer's problems.
Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
Supports proactive sales conversations through internal and outbound interactions with a defined sales process including, service to sales, teller interactions, and effective lobby engagement, ultimately elevating client loyalty.
Supports customer loyalty and helps to grow customer share of wallet through a differentiated customer experience. Applies basic product and procedural knowledge to help identify, mitigate and resolve customer problems effectively to drive customer loyalty.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills Accountability, Banking, Branch Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales

Competencies Accuracy and Attention to Detail, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs

Work Experience Roles at this level typically do not require a university / college degree, high school diploma or GED, however may require related experience or product knowledge to accomplish primary duties. Typically <1 year of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s) and experience (including military service) may be considered.

Education No Degree

Certifications No Required Certification(s)

Licenses No Required License(s)

Language Assessments

No Required or Preferred Language Assessments

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

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