Jobs in the United States

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Sales Associate
EssilorLuxottica Group
Dallas, TX
LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.
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Veterinary Assistant
Vicar Operating, Inc. dba VCA
College Park, GA
- $16 to $18 USD / hour
…positive experience for their families. With advanced medical technology and a collaborative, supportive team culture, we strive to set the standard in modern veterinary medicine. We are…
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Associate Veterinarian - Chapel Hill, NC
Vicar Operating, Inc. dba VCA
Chapel Hill, NC
Join us as an Associate Veterinarian at VCA Legion Road Animal Hospital in Chapel Hill, North Carolina, and you’ll quickly discover that you’re well supported by world-class medicine,…
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Veterinary Assistant
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San Leandro, CA
- $24 to $29 USD / hour
Benefits: VCA offers a comprehensive benefits package to support the health, well-being, and professional development of its associates.
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Modular Product Developer
Faith Technologies, Inc.
Little Chute, WI · Opelika, AL · Olathe, KS · El Paso, TX
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Benefits Assistant, (B272035-1), 205, Health & Benefits
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Laredo, TX
- $19.31 USD / hour
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KI
Senior Technology Specialist (226 Days)
Keller ISD
Fort Worth, TX
- From $239.37 USD / day
Reports to: Director of Technology Support Date Approved: August 2016
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UNAVAILABLE
University of Utah Health
SALT LAKE CITY, UT
The Executive Assistant provides high-level administrative, operational, and project support to one or more executive leaders within the University of Utah Health. This position serves as a…
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Bakery Assistant Department Manager
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Appleton, WI
At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.
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Senior Compliance Associate, Personal Account Dealing
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…at the intersection of traditional finance and cutting-edge technology, FalconX addresses the industry's foremost challenges: Navigating the digital asset market can be complex and…
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Safe and Secure Ambassador-SAWGRASS MILLS
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We believe great associate experiences create great consumer experiences. When our associates feel supported, inspired and empowered, consumers feel it. Whether you're starting your career…
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Adjunct Instructor - Nursing Assistant
Fox Valley Technical College (FVTC)
Appleton, WI
- $45 USD / hour
…instructional strategies to meet diverse student needs and support student engagement. Create learning experiences that integrate instructional technologies to maximize student success and…
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Government Contracts Associate General Counsel
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Lead Manufacturing Technician
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- $80,000 to $101,000 USD / year
Associate's Degree in Manufacturing Technology
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Administrative Associate 3
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Medical Assistant
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Electrician I (2nd shift)
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Associate Director, Media Activation
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Administrative Assistant
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The Administrative Assistant / Administrative Associate will support the department by managing daily office functions to ensure efficiency of operation of the group, including, but not…
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Automotive Sales Associate- USA Kennesaw
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…resistance heating element. It was this then-advanced thermal technology that launched an entire…
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Associate IT Project Manager
Worldpac
Oakbrook, IL
- $75,000 to $90,000 USD / year
Position Overview Worldpac is seeking a motivated Associate Project Manager (“APM”) to join our Project Management Office (PMO) and help accelerate the delivery of Worldpac's enterprise AI…
Added 6 mins ago
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IT Project Manager
Worldpac
Oakbrook, IL
- $120,000 to $140,000 USD / year
Added 6 mins ago
Senior Counsel, Global Transactions & Contracts Legal – Data, Digital & Technology
USA - 3310 Takeda Pharmaceuticals U.S.A., Inc.
Boston, MA · Exton, PA
…Transactions & Corporate (GTC) Legal team. As Senior Counsel (Associate Director), you will report to our Head Counsel GTC Legal – DDT and support transactions and contracts for Takeda’s…

PNC

Client Experience Associate

Woodstock, GA, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Client Experience Associate within PNC's Retail Banking organization, you will be based in Woodstock, GA.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Applies product and procedural knowledge to solve customer's problems.
Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
Supports proactive sales conversations through internal and outbound interactions with a defined sales process including, service to sales, teller interactions, and effective lobby engagement, ultimately elevating client loyalty.
Supports customer loyalty and helps to grow customer share of wallet through a differentiated customer experience. Applies basic product and procedural knowledge to help identify, mitigate and resolve customer problems effectively to drive customer loyalty.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills Accountability, Banking, Branch Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales

Competencies Accuracy and Attention to Detail, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs

Work Experience Roles at this level typically do not require a university / college degree, high school diploma or GED, however may require related experience or product knowledge to accomplish primary duties. Typically <1 year of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s) and experience (including military service) may be considered.

Education No Degree

Certifications No Required Certification(s)

Licenses No Required License(s)

Language Assessments

No Required or Preferred Language Assessments

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

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More about this job

Skills

Customer experience
Sales
Risk management
Customer service
Attention to detail
Fraud detection
Problem solving
Product knowledge

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