Jobs in the United States

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Kids Clubhouse Team Member - Saturday and Sundays 8am-12pm
Wisconsin Athletic Club LLC
West Allis, WI
Report any facility issues or broken equipment to Kids’ Club Team Lead, MOD or General Manager.
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Part Time Teller - Winston Salem
PNC
Winston Salem, NC
- Part-time
…assistance, including select programs fully paid; a robust wellness program with financial…
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Branch Manager
PNC
Missouri City, TX
…opportunity to contribute to the company’s success. As a Branch Manager within PNC's retail organization, you will be based in Missouri City, TX, at the Sierra…
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Lead Teller
PNC
Indianapolis, IN
…assistance, including select programs fully paid; a robust wellness program with financial…
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Bilingual Branch Manager
PNC
Union City, NJ
…the company’s success. As a Bilingual Spanish/English, Branch Manager within PNC's retail banking organization you will be based in our Bergenline branch, Union City, New…
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Part Time Teller
PNC
Bradenton, FL
- Part-time
…assistance, including select programs fully paid; a robust wellness program with financial…
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Personal Banker - Crestline
PNC
Mountain Brook, AL
…assistance, including select programs fully paid; a robust wellness program with financial…
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Teller
PNC
Chesapeake Beach, MD
…assistance, including select programs fully paid; a robust wellness program with financial…
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Personal Banker - New Macland Road
PNC
Powder Springs, GA
…assistance, including select programs fully paid; a robust wellness program with financial…
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Personal Banker
PNC
Bethlehem, PA
…assistance, including select programs fully paid; a robust wellness program with financial…
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Senior Accountant - G124 Finance
Columbus Consolidated Government
Columbus, GA
This position is responsible for performing technical accounting duties in support of the financial reporting and accounts payable functions of the department.
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Filson Retail Store Manager - Los Angeles - Silver Lake
Filson
Los Angeles, CA
- $72,400 to $89,100 USD / year
The Retail Manager is responsible for managing the Filson company retail store. The Filson brand is built on a reputation for excellent product quality and performance as well as…
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Senior Structural Engineer | St. Louis, MO
IMEG Consultants Corp.
St. Louis, MO · Rogers, AR · Kansas City, MO
IMEG is hiring a Senior Structural Engineer in St. Louis, MO, to lead design efforts as a project manager or lead engineer for moderate to complex projects. This role also leads design…
Added 1 min ago
Physical Therapist
NovaCare Rehabilitation
Delaware, OH
Ease the Burden: Our student loan repayment program helps alleviate the financial pressure of student debt
Added 1 min ago
Physical Therapist
NovaCare Rehabilitation
Columbus, OH
Ease the Burden: Our student loan repayment program helps alleviate the financial pressure of student debt
Added 1 min ago
Physical Therapist
NovaCare Rehabilitation
Columbus, OH
Ease the Burden: Our student loan repayment program helps alleviate the financial pressure of student debt
Added 1 min ago
Physical Therapist
NovaCare Rehabilitation
Columbus, OH
Ease the Burden: Our student loan repayment program helps alleviate the financial pressure of student debt
Added 1 min ago
BS
Patient Service Specialist - Float
Baylor Scott & White Institute for Rehabilitation - Outpatient
Murphy, TX
- $19 to $25 USD / hour
Coordinates patient appointments, working with Center manager to minimize cancellations and support Treatment adherence.
Added 1 min ago
Senior Pursuit Coordinator
Black & Veatch Family of Companies
Cary, NC · Houston, TX · Charlotte, NC · Fort Myers, FL · Overland Park, KS
Hybrid or flexible work options may be offered after the first 90 days of employment based upon manager discretion, job performance and work assignments.
Added 1 min ago
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Retail Store Manager
Goodwill of Central & Northern Arizona
United States
- $70,000 USD / year
…for entire store production, directly leading Assistant Store Manager(s), Production Team, and Donation Attendants. Key responsibilities include people leadership, store operations,…
Added 1 min ago
GO
Retail Store Manager
Goodwill of Central & Northern Arizona
United States
- $70,000 USD / year
…for entire store production, directly leading Assistant Store Manager(s), Production Team, and Donation Attendants. Key responsibilities include people leadership, store operations,…
Added 1 min ago
GO
Retail Store Manager in Training
Goodwill of Central & Northern Arizona
United States
- $70,000 USD / year
…for entire store production, directly leading Assistant Store Manager(s), Production Team, and Donation Attendants. Key responsibilities include people leadership, store operations,…
Added 1 min ago
GO
Retail Store Manager in Training
Goodwill of Central & Northern Arizona
United States
- $70,000 USD / year
…for entire store production, directly leading Assistant Store Manager(s), Production Team, and Donation Attendants. Key responsibilities include people leadership, store operations,…
Added 1 min ago
GO
Retail Store Manager in Training
Goodwill of Central & Northern Arizona
United States
- $70,000 USD / year
…for entire store production, directly leading Assistant Store Manager(s), Production Team, and Donation Attendants. Key responsibilities include people leadership, store operations,…
Added 1 min ago
GO
Retail Store Manager in Training
Goodwill of Central & Northern Arizona
United States
- $70,000 USD / year
…for entire store production, directly leading Assistant Store Manager(s), Production Team, and Donation Attendants. Key responsibilities include people leadership, store operations,…

PNC

Client Experience Associate

Gadsden, AL, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Client Experience Associate within PNC's retail organization, you will be based in Gadsden, AL.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Applies product and procedural knowledge to solve customer's problems.
Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
Supports proactive sales conversations through internal and outbound interactions with a defined sales process including, service to sales, teller interactions, and effective lobby engagement, ultimately elevating client loyalty.
Supports customer loyalty and helps to grow customer share of wallet through a differentiated customer experience. Applies basic product and procedural knowledge to help identify, mitigate and resolve customer problems effectively to drive customer loyalty.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills Accountability, Banking, Branch Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales

Competencies Accuracy and Attention to Detail, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs

Work Experience Roles at this level typically do not require a university / college degree, high school diploma or GED, however may require related experience or product knowledge to accomplish primary duties. Typically <1 year of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s) and experience (including military service) may be considered.

Education No Degree

Certifications No Required Certification(s)

Licenses No Required License(s)

Language Assessments

No Required or Preferred Language Assessments

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

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