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Added just now
TV
Patient Care Associate, Float, Summer Temp Full Time, Evening
The Valley Hospital
United States
- $20.86 to $26.07 USD / hour
- Full-time
Supplemental Voluntary Benefits ( e.g. Short-term and Long-term Disability, Whole Life Insurance, Legal Support, etc.)
Added just now
TV
Patient Care Associate, Float, Summer Temp Full Time, Evening
The Valley Hospital
United States
- $20.86 to $26.07 USD / hour
- Full-time
Supplemental Voluntary Benefits ( e.g. Short-term and Long-term Disability, Whole Life Insurance, Legal Support, etc.)
Added just now
Retail Sales Associate
Ollie's Bargain Outlet
Lynchburg, VA
20% Associate discount on all Ollie’s purchases;
Added just now
Retail Freight Team Leader
Ollie's Bargain Outlet
Hampton, VA
Must have a positive attitude and the ability to interact well with customers and associates
Added just now
Retail Freight Associate
Ollie's Bargain Outlet
Hampton, VA
20% Associate discount on all Ollie’s purchases.
Added 1 min ago
Sports Medicine Associate Sales Representative (Stamford, CT)
USA - Smith & Nephew, Inc.
Bridgeport, CT
Associate Sales Representative, Sports Medicine (Stamford, CT)
Added 1 min ago
U-
Sports Medicine Associate Sales Representative (Richmond, VA)
USA - Smith & Nephew, Inc.
Richmond, VA
- $60,000 to $70,000 USD / year
Associate Sales Representative, Sports Medicine (Richmond, VA)
Added 1 min ago
K
Preweigh Technician - 3rd Shift - kdc/one Columbus
kdc/one
New Albany, OH
- $18.5 to $20 USD / hour
Pre-Weigh Associate - NOW HIRING!We’re looking for people who enjoy preparing ingredients (“batches”) for production - similar to following a recipe.
Added 1 min ago
Associate Banker, 30 Hours, Braintree, MA - Braintree Branch
JPMC page
Braintree, MA
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined…
Added 1 min ago
Associate Banker, 30 Hours, Slidell, LA - East Gause Branch
JPMC page
Slidell, LA
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined…
Added 2 mins ago
Practice Administrator Primary Care
Crouse Hospital
Syracuse, NY
Associate’s degree in health care science, Business Administration, or a related field required. Bachelor’s degree in a related field preferred. Equivalent education and/or relevant…
Added 3 mins ago
FC
Special Education Instructional Assistant, Specialized Program
Frederick County Public Schools
Frederick, MD
- $24.32 USD / hour
Support Salary Scale Grade S08: $24.32 per hour starting
Added 3 mins ago
District Staffing Lead
H&R Block
MOBILE, AL
…our offices are staffed with qualified associates ready to support our…
Added 4 mins ago
Exceptional Children's Extended Content Teacher Assistant
Currituck County Schools
Barco, NC
…Children’s Teacher and other staff to provide individualized support tailored to each student’s…
Added 4 mins ago
Exceptional Children's Teacher Assistant
Currituck County Schools
Barco, NC
…Children’s Teacher and other staff to provide individualized support tailored to each student’s…
Added 4 mins ago
BC
STUDENT SUPPORT SERVICES COORDINATOR (Partially Categorically Funded)
Barstow Community College
Barstow, CA
- $5,239.87 to $6,763.47 USD / month
…and job skills training programs, we provide holistic student support with clear and diverse educational pathways that provide students with life-long learning and networking opportunities,…
Added 4 mins ago
GB
Warehouse Associate - Days
Grainger Businesses
PINEVILLE, NC
- $21.25 to $22.45 USD / hour
Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
Added 4 mins ago
BW
Retail Sales Associate Part Time
BJ's Wholesale Club, Inc.
Manchester, CT
- Part-time
…That’s why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. When you grow, we…
Added 4 mins ago
Energy Management System Engineer
Strategic Staffing Solutions
St. Louis, MO
The Engineering Support Specialist is responsible for supporting a variety of tasks within EMS engineering. The position is intended to relieve the design engineers from some job tasks that…
Added 5 mins ago
Spacecraft Communications RF Equipment Technician
Peraton
Fort Irwin, CA
Peraton is seeking a Spacecraft Communications RF Equipment Technician to support NASA’s Deep Space Network (DSN) under the Space Communications Network Services contract.
Added 5 mins ago
Faculty Executive Coordinator
University of North Carolina- Chapel Hill
CHAPEL HILL, NC · NC
…health, life and retirement plans and additional programs that support a healthy work/life…
Added 6 mins ago
Assistant/Associate/Professor of Clinical Medicine
Lincoln Memorial University (New)
TN
Assistant/Associate/Professor of Clinical Medicine will be directly responsible for teaching and scientific scholarship. The teaching responsibilities include directing courses to first and…
Added 6 mins ago
T
Warehouse & Delivery Associate- Mobile, AL
TireHub
Theodore, AL
- From $19.5 USD / hour
Weekly Pay | Day Shift | Full-Time
Added 6 mins ago
T
Warehouse & Delivery Associate- Greenville, SC
TireHub
Greer, SC
- From $19 USD / hour
Weekly Pay | Day Shift | Full-Time
Added 6 mins ago
Respiratory Therapist
VHC Health
Arlington, VA
BLS certification required

PNC Bank NA

Client Experience Associate

MI, United States

Apply on pnc.wd5.myworkdayjobs.com About employer

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Job details

Posting language: English
Posted: Nov 10, 2026

Original job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Client Experience Associate within PNC's Retail Banking organization, you will be based in Lansing, MI in the Washington Square Branch.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Applies product and procedural knowledge to solve customer's problems.
Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
Supports proactive sales conversations through internal and outbound interactions with a defined sales process including, service to sales, teller interactions, and effective lobby engagement, ultimately elevating client loyalty.
Supports customer loyalty and helps to grow customer share of wallet through a differentiated customer experience. Applies basic product and procedural knowledge to help identify, mitigate and resolve customer problems effectively to drive customer loyalty.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills Accountability, Banking, Branch Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales

Competencies Accuracy and Attention to Detail, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs

Work Experience Roles at this level typically do not require a university / college degree, high school diploma or GED, however may require related experience or product knowledge to accomplish primary duties. Typically <1 year of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s) and experience (including military service) may be considered.

Education No Degree

Certifications No Required Certification(s)

Licenses No Required License(s)

Language Assessments

No Required or Preferred Language Assessments

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Apply on pnc.wd5.myworkdayjobs.com About employer

More about this job

Skills

Customer experience
Sales
Risk management
Customer service
Attention to detail
Fraud detection
Problem solving
Product knowledge

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Work requirements

Jobs in the United States