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Added 5 mins ago
FC
Junior Associate, Economic Innovation & Strategy (Management Analyst I)
Fairfax County
Fairfax, VA
- $29.28 to $51.23 USD / hour
The Fairfax County Department of Economic Initiatives seeks a highly organized professional to support economic development and innovation projects. This entry-level role will be integral…
Added 10 mins ago
PG
Associate, Media Buyer
Publicis Groupe Holdings B.V
Needham, MA
- $50,065 to $70,784 USD / year
CJ is the leader in Performance Marketing. We take pride in our innovative technology, comprehensive data solutions and our people. We equip our teams with advanced tools, training and…
Added 10 mins ago
PG
Associate Director, Strategy, Social Commerce and Influencer
Publicis Groupe Holdings B.V
Chicago, IL
- $106,780 to $153,405 USD / year
…global brands across sectors like retail, travel, finance, technology, and home services. As part of Publicis Groupe, our savvy data capabilities, cutting-edge tech, and strategic expertise…
Added 17 mins ago
MRI Technologist - Contract Opportunity
Supplemental Health Care
Wausau, WI
Associate’s or Bachelor’s degree in Radiologic Technology or related field
Added 24 mins ago
Business Support Technician
Midco
Sioux Falls, SD
Added 24 mins ago
W
(USA) Senior Meat Cutter
Walmart
RAPID CITY, SD
- $19 to $27 USD / hour
…to drive sales improve the shopping experience and elevate associate engagement utilizing hand held technology to make immediate business decisions related to production training and…
Added 26 mins ago
Maintenance Technician - Facilities
Alliance Compressors LLC
Natchitoches, LA
…and monitoring solutions result in next-generation climate technology that is built for the needs of the world…
Added 28 mins ago
Lead Product Manager- Consent & Preference MGMT Platform
Humana
Jefferson City, MO
…enterprise consent and preference management capabilities to support Centerwell. This role partners closely with various parts of the organization to operationalize the platform vision,…
Added 31 mins ago
G
Maintenance Specialist
GPAC
Oregon, WI
- $30 to $40 USD / hour
…a highly automated facility investing in new equipment and technology, including multiple new production…
Added 31 mins ago
G
Maintenance Specialist
GPAC
Verona, WI
- $30 to $40 USD / hour
…a highly automated facility investing in new equipment and technology, including multiple new production…
Added 31 mins ago
G
Maintenance Specialist
GPAC
Stoughton, WI
- $30 to $40 USD / hour
…a highly automated facility investing in new equipment and technology, including multiple new production…
Added 31 mins ago
G
Maintenance Specialist
GPAC
Evansville, WI
- $30 to $40 USD / hour
…a highly automated facility investing in new equipment and technology, including multiple new production…
Added 31 mins ago
G
Maintenance Specialist
GPAC
Edgerton, WI
- $30 to $40 USD / hour
…a highly automated facility investing in new equipment and technology, including multiple new production…
Added 31 mins ago
G
Maintenance Specialist
GPAC
Blanchardville, WI
- $30 to $40 USD / hour
…a highly automated facility investing in new equipment and technology, including multiple new production…
Added 31 mins ago
G
Maintenance Specialist
GPAC
Beloit, WI
- $30 to $40 USD / hour
…a highly automated facility investing in new equipment and technology, including multiple new production…
Added 31 mins ago
G
Maintenance Specialist
GPAC
Janesville, WI
- $30 to $40 USD / hour
…a highly automated facility investing in new equipment and technology, including multiple new production…
Added 35 mins ago
SB
Systems Support Analyst II
San Bernardino County
San Bernardino County, CA
- $42.71 to $60.32 USD / hour
San Bernardino County is seeking a skilled and proactive Systems Support Analyst II to support the operation and maintenance of critical IT infrastructure. This position performs systems…
Added 37 mins ago
A
PRODUCTION ASSOCIATE- $22/HR- $23/HR- URGENT HIRING- START ASAP
Aerotek
Edina, MN
- $47,153.6 to $49,233.6 USD / year
Join our team as a Production Associate/Assembler, where you will engage in the assembly of radiators and radiator coils for copper piping systems. This role involves working with…
Added 37 mins ago
A
PRODUCTION ASSOCIATE- $22/HR- $23/HR- URGENT HIRING- START ASAP
Aerotek
Chaska, MN
- $47,153.6 to $49,233.6 USD / year
Join our team as a Production Associate/Assembler, where you will engage in the assembly of radiators and radiator coils for copper piping systems. This role involves working with…
Added 37 mins ago
A
PRODUCTION ASSOCIATE- $22/HR- $23/HR- URGENT HIRING- START ASAP
Aerotek
Eden Prairie, MN
- $47,153.6 to $49,233.6 USD / year
Join our team as a Production Associate/Assembler, where you will engage in the assembly of radiators and radiator coils for copper piping systems. This role involves working with…
Added 37 mins ago
A
Machine Operator
Aerotek
Mesa, AZ
- $24 to $28.6 USD / hour
High school diploma or equivalent; advanced technical certification or associate degree in machine operation, engineering, or related field preferred.
Added 37 mins ago
RP
Instructional Designer
Roswell Park Cancer Institute
United States
- $35.36 USD / hour
3. Associate's degree in Digital Media, Communications, Instructional Design, Education, Business, Marketing, Journalism or a related field and the equivalent of five (5) years of full-time…
Added 37 mins ago
Cloud Migration Associate Engineer / Cloud Migration Developer
Computer Task Group, Inc
Dallas, TX
CTG is seeking to fill a Cloud Migration Associate Engineer / Cloud Migration Developer position for our client.
Added 44 mins ago
Denver - Tax - Associate - Summer/Fall 2027
PwC US Tax LLP
Denver, CO
As a Tax Associate, you will engage in delivering tailored tax services to help clients navigate the complexities of the global tax landscape. Within our Tax practice, you will be part of a…
Added 44 mins ago
TECH SUPPORT SPEC II(TELECOMMU
Department of Administration
United States
JC-02790803-26 - Technical Support Specialist II (Telecommunications) (C94 L2448 DOA DOC Public Safety DOR)Scheduled Work Days & Work Hours

PNC Bank NA

Client Experience Associate

MD, United States

Base Salary: $37,125.00 – $61,875.00

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Job details

Pay: Base Salary: $37,125.00 – $61,875.00
Posting language: English
Posted: Nov 6, 2026

Original job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Client Experience Associate within PNC's Retail Branch organization, you will be based in Frederick, MD. Spanish speaking candidate preferred.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Applies product and procedural knowledge to solve customer's problems.
Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
Supports proactive sales conversations through internal and outbound interactions with a defined sales process including, service to sales, teller interactions, and effective lobby engagement, ultimately elevating client loyalty.
Supports customer loyalty and helps to grow customer share of wallet through a differentiated customer experience. Applies basic product and procedural knowledge to help identify, mitigate and resolve customer problems effectively to drive customer loyalty.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills Accountability, Banking, Branch Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales

Competencies Accuracy and Attention to Detail, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs

Work Experience Roles at this level typically do not require a university / college degree, high school diploma or GED, however may require related experience or product knowledge to accomplish primary duties. Typically <1 year of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s) and experience (including military service) may be considered.

Education No Degree

Certifications No Required Certification(s)

Licenses No Required License(s)

Language Assessments

Spanish Speaking - Preferred

Pay Transparency

Base Salary: $37,125.00 – $61,875.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 11/06/2026, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

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More about this job

Skills

Customer experience
Sales
Risk management
Customer service
Attention to detail
Fraud detection
Problem solving
Product knowledge

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