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Construction QC Manager
Insight Global
Fort George G Meade, MD
- From $62.5 USD / hour
Interfacing with program and project managers, senior technical staff, the government customer, and RA Contractors.
Added just now
Retail & Used Car De-Fleet Manager, Europe
Lucid Motors
Amsterdam, NH
…Service, Finance, and Retail Operations teams, the De-Fleet Manager ensures all returned and traded vehicles are processed efficiently, marketed through the most appropriate sales channels,…
Added just now
Manager, Drive Unit - Nights
Rivian
Normal, IL
…protect it for future generations. Role Summary This Drive Unit Manager role is critical to the success of our production operation. This role is responsible for the leadership and…
Added 1 min ago
Behavioral Health Technician (35392)
ODYSSEY BEHAVIORAL GROUP
Orlando, FL
Performs a vehicle safety and fuel check prior to use of any company vehicle, reporting any concerns to supervisor or manager.
Added 2 mins ago
Social Worker Discharge Planner / Care Coordination Specialist
Rivergate Terrace
Riverview, MI
Plan, organize, develop, and implement social services program that meets the medically-related social and emotional needs of patients as well as State, Federal, corporate, and division…
Added 2 mins ago
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Customer Service Rep II - Part Time (20 hours a week)
AECOM
Remote, United States
- $22 to $30 USD / hour
- Part-time
The role reports to the Customer Support Manager, and weekend work is part of the regular schedule. The goal is a join a team that will support the CTrides operation to ensure the program…
Added 2 mins ago
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Manufacturing Manager
Howmet Aerospace
Dover, NJ
- $120,000 to $150,000 USD / year
The Manufacturing Manager is critical to driving manufacturing excellence, continuous improvement, and delivering operational results. This role is responsible for ensuring the achievement…
Added 2 mins ago
Manufacturing Manager
Howmet Aerospace
Laporte, IN · LaPorte, IN
…and experienced leader to join our team! The Manufacturing Manager, will provide day to day leadership and direction to manufacturing shop floor teams while promoting manufacturing…
Added 2 mins ago
Route Sales Driver
Dairy Farmers of America, Inc.
Melbourne, FL
Communicate effectively and maintain good relations with customers, resolve customer complaints, and report any problems to the driver supervisor or manager
Added 2 mins ago
Senior Manager, Community Management
The RealReal
San Francisco, CA · Syracuse, NY
The Senior Manager, Community Management will build and lead The RealReal’s community presence, initially focused on Reddit with the opportunity to expand to other strategically important…
Added 2 mins ago
Senior Director, Chief of Staff
The RealReal
San Francisco, CA
…Depending on role, employees may also be eligible for a bonus program, incentive pay and…
Added 3 mins ago
VAN DRIVER WAREHOUSE (49784)
City Electric Supply
Sherman, TX
Communicate customer feedback to the Branch Manager.
Added 3 mins ago
BRANCH MANAGER (49785)
City Electric Supply
Azle, TX
…friendly, motivated, and passionate about providing incredible customer…
Added 3 mins ago
OPERATIONS MANAGER (49782)
City Electric Supply
Sherman, TX
The Operations Manager oversees store and warehouse operations, including managing policies, procedures, inventory, purchasing, and staff. This role ensures excellent customer service and…
Added 3 mins ago
BRANCH MANAGER (49786)
City Electric Supply
Keller, TX
…friendly, motivated, and passionate about providing incredible customer…
Added 3 mins ago
Warehouse Manager
AJM Packaging Corp
Joplin, MO
…plates, cups, bowls and bags, is seeking an experienced Warehouse Manager to its Joplin Warehouse team. The Warehouse Manager will direct and manage the overall inventory, warehousing, WMS,…
Added 4 mins ago
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Assistant Manager (Retail/Storage) - SC18
Prime Storage Group
Hilton Head Island, SC
- $17 to $19 USD / hour
Join us as a Assistant Manager at Prime Storage Group, where you'll be at the heart of our self-storage facilities! From renting units and trucks to selling merchandise, you'll dive into a…
Added 4 mins ago
JU
MACHINE OPERATOR GL3 (GRINDS) VEMAG 1ST SHIFT-$20
JBS USA
Mason, OH
- From $20 USD / hour
…modify and or create programs based on equipment, product and customer needs. Additionally, these roles are the last quality checkpoint before the product reaches both the internal and…
Added 4 mins ago
EP
MACHINE OPERATOR GL3 (GRINDS) VEMAG 1ST SHIFT-$20
Empire Packing
Mason, OH
- From $20 USD / hour
…modify and or create programs based on equipment, product and customer needs. Additionally, these roles are the last quality checkpoint before the product reaches both the internal and…
Added 4 mins ago
Admissions Coordinator - Inpatient Rehab
Baylor Scott & White Institute for Rehabilitation - Outpatient
Frisco, TX
…of the Director of Business Development - providing support, customer service and timely resolution of all aspects for admissions and seeking assistance from the DBD or CEO as…
Added 4 mins ago
Business Sales Account Executive - Field Sales
Cellco Partnership
Portland, OR
With your sales experience, ability to efficiently manage your time, excellent customer relations skills, and excitement for technology, you'll deliver outstanding and innovative business…
Added 5 mins ago
Assistant Store Manager
Community Choice Financial Family of Brands
Pulaski, TN
As an Assistant Store Manager (“ASM”), you will use your customer service and leadership experience to provide a white-glove experience for our customers. Our Assistant Store Managers…
Added 5 mins ago
Assistant Store Manager
Community Choice Financial Family of Brands
Lavergne, TN
As an Assistant Store Manager (“ASM”), you will use your customer service and leadership experience to provide a white-glove experience for our customers. Our Assistant Store Managers…
Added 5 mins ago
Retail Co-Store Manager
Ollie's Bargain Outlet
Manassas, VA
20% associate discount on all Ollie’s purchases & quarterly bonus program.
Added 5 mins ago
Retail Store Manager
Ollie's Bargain Outlet
Clovis, NM
An Ollie’s Retail Store Manager provides the leadership for the successful operation of the entire store. Our Retail Store Managers build and lead Associate teams who are passionate about…

PNC Bank NA

Client Experience Associate

PA, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Client Experience Associate within PNC's Retail Banking organization, you will be based out of the Ninth and State Branch in Erie, PA supporting multiple branches in the region.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Applies product and procedural knowledge to solve customer's problems.
Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
Supports proactive sales conversations through internal and outbound interactions with a defined sales process including, service to sales, teller interactions, and effective lobby engagement, ultimately elevating client loyalty.
Supports customer loyalty and helps to grow customer share of wallet through a differentiated customer experience. Applies basic product and procedural knowledge to help identify, mitigate and resolve customer problems effectively to drive customer loyalty.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills Accountability, Banking, Branch Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales

Competencies Accuracy and Attention to Detail, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs

Work Experience Roles at this level typically do not require a university / college degree, high school diploma or GED, however may require related experience or product knowledge to accomplish primary duties. Typically <1 year of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s) and experience (including military service) may be considered.

Education No Degree

Certifications No Required Certification(s)

Licenses No Required License(s)

Language Assessments

No Required or Preferred Language Assessments

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

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