Jobs in the United States

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Added 8 mins ago
Senior Manager - Client Services
Infosys
United States
Infosys is seeking an Senior Manager, Client Services for the Capital Markets vertical. This role will lead all client interfaces within the assigned account scope and, in partnership with…
Added 12 mins ago
Production Associate
ManpowerGroup
Weidman, MI
Our client in Weidman MI, is seeking a Production Associate to join their team. As a Production Associate, you will be part of the Production team supporting Industrial operations. The…
Added 12 mins ago
CG
CUSTOMER SERVICE MANAGER - GALESBURG, MI
Compass Group, North America
GALESBURG, MI
- $56,500 to $62,000 USD / year
The Customer Service Manager (CSM) is responsible for delivering exceptional customer service while managing client accounts and supporting route operations. This role oversees route…
Added 12 mins ago
Branch Operations Lead- Drayton Plains- Auburn Hills, MI
JPMorgan Chase
Waterford, MI
Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for…
Added 12 mins ago
Associate Banker, 30 Hours, Clinton Twp, MI - Groesbeck Metro Branch
JPMorgan Chase
Clinton Township, MI
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined…
Added 12 mins ago
Associate Banker, 30 Hours, Clinton Twp, MI - Groesbeck Metro Branch
JPMorgan Chase
Clinton Township, MI
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined…
Added 12 mins ago
G
AI Strategy Associate Director - State Health
Guidehouse
DETROIT, MI
- $122,000 to $203,000 USD / year
The Associate Director will oversee cross-functional teams and work directly with client executives and program leaders to drive measurable value through AI, analytics, and modern data…
Added 12 mins ago
A
Supply Chain & Engineering - 3DExperience Dassault Architect
Accenture
Detroit, MI
- $94,400 to $293,800 USD / year
…in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 799,000 people…
Added 12 mins ago
A
Edge Mid-Market Sales Account Executive - Adobe
Accenture
Detroit, MI
- $122,700 to $187,800 USD / year
…other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services. Technology is at the core of change today, and Accenture…
Added 30 mins ago
J
Accounts Receivable Administrator (US)
Jobgether
Remote, United States
- $45,000 to $55,000 USD / year
…maintain accurate financial records and ensure smooth day-to-day operations. This role covers a variety of responsibilities, including client onboarding, payment processing, account…
Added 57 mins ago
M
Retail Fragrances Sales Associate, Medford Rogue Valley - Full Time
Macy's
Medford, OR
- Full-time
As a Fragrance Sales Associate, you create a warm, welcoming environment through genuine hospitality and exceptional customer service. You engage customers with personalized fragrance…
Added 57 mins ago
Retail Commission Sales Associate - Fine Jewelry, Green Hills - Flex
Macy's
Nashville, TN
…tastes, preferences, and budgets. You focus on building lasting client relationships through consultative selling, genuine hospitality, and active use of our clientele…
Added 57 mins ago
M
Retail Commission Sales Associate - Fine Jewelry, Ingram Park Mall - Part Time
Macy's
San Antonio, TX
- Part-time
…tastes, preferences, and budgets. You focus on building lasting client relationships through consultative selling, genuine hospitality, and active use of our clientele…
Added 57 mins ago
M
Retail Commission Sales Associate - Furniture/Mattresses/Rugs, South Coast Plaza - Full Time
Macy's
Costa Mesa, CA
- Full-time
Meeting daily sales goal challenges along with Client and Protection plan goals
Added 57 mins ago
M
Retail Commission Sales Associate - Fine Jewelry, Salinas Northridge - Part Time
Macy's
Salinas, CA
- Part-time
…tastes, preferences, and budgets. You focus on building lasting client relationships through consultative selling, genuine hospitality, and active use of our clientele…
Added 58 mins ago
Retail Commission Sales Associate - Fine Jewelry, Wolfchase - Flex
Macy's
Bartlett, TN
…tastes, preferences, and budgets. You focus on building lasting client relationships through consultative selling, genuine hospitality, and active use of our clientele…
Added 1 hour ago
J
Customer Service Rep - Corporate
Jobgether
Remote, United States
- $19.5 USD / hour
Enter service and route-related data into computer systems to support billing processes and route scheduling operations.
Added 1 hour ago
Compliance Officer
Jobgether
Remote, United States
…translate complex legal requirements, regulatory updates, and client expectations into clear, practical policies and procedures. Working closely with attorneys, compliance leaders, and…
Added 1 hour ago
J
Associate Director of Development Operations
Jobgether
Remote, United States
- $100,000 to $130,000 USD / year
…applications and next steps. Our partner is looking for an Associate Director of Development Operations based in the United…
Added 1 hour ago
Sr. Architect - Enterprise Application - Oracle P 3
Genpact LLC
Atlanta, GA
Agile Methodology, Agile Methodology, Applications Support, Ariba, Automated Testing, Change Management, Client Relations, Collaboration Tools, Coupa, Database Management, Design Thinking,…
Added 1 hour ago
Team Member
Express Wash Operations LLC
United States
At Whistle Express, the Associate role is where it all starts - and for a lot of our site managers, it's exactly where they started, too. This is a hands-on, fast-moving position on the…
Added 1 hour ago
Team Member
Express Wash Operations LLC
United States
At Whistle Express, the Associate role is where it all starts - and for a lot of our site managers, it's exactly where they started, too. This is a hands-on, fast-moving position on the…
Added 1 hour ago
Team Member
Express Wash Operations LLC
United States
At Whistle Express, the Associate role is where it all starts - and for a lot of our site managers, it's exactly where they started, too. This is a hands-on, fast-moving position on the…
Added 1 hour ago
Team Member
Express Wash Operations LLC
United States
At Whistle Express, the Associate role is where it all starts - and for a lot of our site managers, it's exactly where they started, too. This is a hands-on, fast-moving position on the…
Added 1 hour ago
Team Member
Express Wash Operations LLC
United States
At Whistle Express, the Associate role is where it all starts - and for a lot of our site managers, it's exactly where they started, too. This is a hands-on, fast-moving position on the…

PNC Bank NA

Client Experience Associate

Fort Payne, AL, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Client Experience Associate within PNC's retail organization, you will be based in Fort Payne, AL.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Applies product and procedural knowledge to solve customer's problems.
Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
Supports proactive sales conversations through internal and outbound interactions with a defined sales process including, service to sales, teller interactions, and effective lobby engagement, ultimately elevating client loyalty.
Supports customer loyalty and helps to grow customer share of wallet through a differentiated customer experience. Applies basic product and procedural knowledge to help identify, mitigate and resolve customer problems effectively to drive customer loyalty.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills Accountability, Banking, Branch Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales

Competencies Accuracy and Attention to Detail, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs

Work Experience Roles at this level typically do not require a university / college degree, high school diploma or GED, however may require related experience or product knowledge to accomplish primary duties. Typically <1 year of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s) and experience (including military service) may be considered.

Education No Degree

Certifications No Required Certification(s)

Licenses No Required License(s)

Language Assessments

No Required or Preferred Language Assessments

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

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