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EVS Manager
Xanitos
San Leandro, CA
We are seeking a 1st Shift Environmental Services Manager at KP San Leandro MC in San Leandro, CA.
Added 1 min ago
Marketing Coordinator
Tumi
NY
…traffic, customer engagement, and sales. Reporting to the Senior Manager, Global Marketing, PR & Social, the Marketing Coordinator will work closely with global and regional marketing…
Added 1 min ago
Key Lead, Soho
Glossier
NY
Active participation in the Host of the Party (HOP - Manager on Duty/MOD) program.
Added 4 mins ago
Financial Sales Manager (Branch Manager)
First Citizens Bank
Youngsville, NC
As a Financial Sales Manager at First Citizens Bank, you will manage sales efforts and associates in a branch location and oversee branch operations, with the support of an operations…
Added 5 mins ago
Facilities Call Center Coordinator
Arora Engineers LLC
Remote, United States
The Facilities Call Center Coordinator leads assigned after-hours facility support operations for the United States Postal Service (USPS). Serving as the primary point of contact during…
Added 5 mins ago
Fleet Maintenance Manager
Sysco Louisville, Inc.
United States
This is an Operations position responsible for managing the activities associated with maintaining the fleet maintenance department. Responsibilities include, but are not limited to;…
Added 6 mins ago
Senior Manager, Trade Compliance
PACSUN
Anaheim, CA
The Trade Compliance Sr. Manager is responsible for overseeing the day-to-day execution of Pacsun's trade compliance program and ensuring compliance with U.S. Customs and Border Protection…
Added 7 mins ago
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Pharmacy Customer Service Associate
Walgreens
NORTH RICHLAND HILLS, TX
- $16 to $20 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 7 mins ago
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Pharmacy Customer Service Associate
Walgreens
WILLOWICK, OH
- $16 to $20 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 7 mins ago
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Pharmacy Customer Service Associate
Walgreens
MOORESVILLE, NC
- $16 to $20 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 8 mins ago
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Pharmacy Customer Service Associate
Walgreens
CORINTH, MS
- $16 to $20 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 8 mins ago
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Pharmacy Customer Service Associate
Walgreens
MOBILE, AL
- $16 to $20 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 9 mins ago
Chief Engineer
Hilton Garden Inn Grand Prairie at EpicCentral
Grand Prairie, TX
…This is a key leadership role responsible for all maintenance operations, compliance, and team development in a fast-paced hospitality…
Added 9 mins ago
Chef Production Manager
HHS Culinary and Nutrition Solutions, LLC (USA)
United States
Associate’s or bachelor’s degree from an accredited culinary program plus 5+ years experience as a sous or executive chef in fine dining, hotels/resorts, country clubs, or healthcare/senior…
Added 9 mins ago
Retail Manager
HHS Culinary and Nutrition Solutions, LLC (USA)
Montgomery, AL
Manage the day-to-day operations of a retail environment to create a profitable cafe where hard-working hospital staff and families of patients can take a break and enjoy a nice meal. Lead…
Added 10 mins ago
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Food Service Associate
Loretto
Syracuse, NY
- $19.3 to $21.16 USD / hour
Loads soiled dishes, trays and other ware into wash machine. Removes after proper cleaning. Inspects and stores as directed by site manager.
Added 10 mins ago
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Manufacturing Associate
STIIIZY
Sidney, NY
- $18.5 USD / hour
The Manufacturing Department Associate will be tasked to package, assemble, and label products. They will work closely with the quality control department to perform a variety of tasks in…
Added 11 mins ago
ES
Assistant Store Manager - 3455
Extra Space Management, Inc
Elgin, IL
- $17.5 to $18.54 USD / hour
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This…
Added 11 mins ago
SS
Career Foundation Program (CFP) - Data Analytics - May/Spring 2027 Graduates
Smithfield Support Services Corp
Smithfield, VA
- $21.63 to $31.25 USD / hour
This position is part of Smithfield’s Career Foundation Program (CFP), a training program designed to provide recent college graduates with an opportunity to explore career options through…
Added 13 mins ago
Associate Director - Senior Case Manager
Eli Lilly and Company
United States
The Associate Director, Senior Case Manager, Case Management Operations is the senior hands-on practitioner for Individual Case Safety Report (ICSR) work across the three operational…
Added 13 mins ago
Asst Food Service Director - NEX
Elior North America
Catawba, VA
…assist with overseeing all culinary, safety and sanitation, and operations functions for the…
Added 13 mins ago
Lead Retail Associate
Goodwill Greater Milwaukee & Chicago
Kenosha, WI
Provides daily direction on the achievement of store goals. Supports planning of associate work assignments. Understand and abides by policies, procedures, and programs. Typically works on…
Added 18 mins ago
Assistant Branch Manager
MIDFLORIDA Credit Union
Altamonte Springs, FL
High school diploma or equivalent is required; an Associate's Degree in a business-related field is preferred
Added 18 mins ago
Correctional Case Manager
Adult Correction
Greene County, NC
The Division of Institutions manages the daily operations of all state-operated prison facilities across North Carolina. Facilities are categorized by custody levels (minimum, medium,…
Added 19 mins ago
Assistant Store Manager - Famous Footwear
Famous Footwear
HAYWARD, CA
Ace Retail Operations & Support Staffing Levels: You’ll know retail operational fundamentals like the back of your hand and put in the work so the store runs like a tightly laced sneaker.…

PNC Bank NA

Client Experience Associate

Natrona Heights, PA, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Client Experience Associate within PNC's Retail Banking organization, you will be based in Natrona Heights, PA supporting multiple branches in the North Allegheny region.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Applies product and procedural knowledge to solve customer's problems.
Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
Supports proactive sales conversations through internal and outbound interactions with a defined sales process including, service to sales, teller interactions, and effective lobby engagement, ultimately elevating client loyalty.
Supports customer loyalty and helps to grow customer share of wallet through a differentiated customer experience. Applies basic product and procedural knowledge to help identify, mitigate and resolve customer problems effectively to drive customer loyalty.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills Accountability, Banking, Branch Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales

Competencies Accuracy and Attention to Detail, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs

Work Experience Roles at this level typically do not require a university / college degree, high school diploma or GED, however may require related experience or product knowledge to accomplish primary duties. Typically <1 year of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s) and experience (including military service) may be considered.

Education No Degree

Certifications No Required Certification(s)

Licenses No Required License(s)

Language Assessments

No Required or Preferred Language Assessments

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

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